26 to 50 of 321 Remote Customer Insight Jobs

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement, and ensure a compelling player experience More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive’s business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement, and ensure a compelling player experience More ❯

planning and testing and incorporate any feedback. Support the D365 Lead with the development and implementation of changes to the Dynamics 365 modules utilised by our client, including Sales, Customer Service and Marketing. Keep system documentation and video guides up-to-date following changes and provide training to end-users within the business. Perform system maintenance tasks and identify … to shape our digital landscape and the use of fit-for-purpose applications to maximise the benefit to the organisation. Qualifications Desirable Microsoft Dynamics 365 certification (specifically in Sales, Customer Service or Marketing/Customer Insights at a minimum of Associate level) Microsoft Power Platform certification Degree in a relevant subject Skills, Knowledge & Attributes Essential Awareness of Dynamics … prioritise based on the business needs. Passion for both formal and self-guided learning and development Desirable Experience with customisation & configuration of Dynamics 365 Sales, Marketing and/or Customer Service. Experience with customisation & configuration of other Dynamics 365 apps, such as Omni-channel, Business Central and/or Finance and Operations. Please note as part of our client More ❯

Microsoft Power Platform and web technologies including SQL database design and development, HTML, and JavaScript. • Microsoft Dynamics 365: Deep understanding of Dynamics 365 cloud-based applications such as Sales, Customer Service, Customer Insights. • Power Platform: Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience in building and extending model-driven and canvas apps. • Experience More ❯

Microsoft Power Platform and web technologies including SQL database design and development, HTML, and JavaScript. • Microsoft Dynamics 365: Deep understanding of Dynamics 365 cloud-based applications such as Sales, Customer Service, Customer Insights. • Power Platform: Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience in building and extending model-driven and canvas apps. • Experience More ❯

Microsoft Power Platform and web technologies including SQL database design and development, HTML, and JavaScript. • Microsoft Dynamics 365: Deep understanding of Dynamics 365 cloud-based applications such as Sales, Customer Service, Customer Insights. • Power Platform: Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience in building and extending model-driven and canvas apps. • Experience More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty … programmes, promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in Python More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty … programmes, promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in Python More ❯

Manager, Data & Analytics, Global Insight Join to apply for the Manager, Data & Analytics, Global Insight role at Women in Data Continue with Google Continue with Google Manager, Data & Analytics, Global Insight 2 days ago Be among the first 25 applicants Join to apply for the Manager, Data & Analytics, Global Insight role at Women in Data Get … with Google Continue with Google Continue with Google Continue with Google Continue with Google Direct message the job poster from Women in Data APPLY HERE: Manager, Data & Analytics, Global Insight Hybrid working – Central London office Salary and benefits in line with industry Job Reference J12978 Reporting to: VP, Data & Analytics (New York) About Fremantle Join the place creatives call … teams and on our shows, and we commit to creating opportunities for talent by being inclusive in all that we do. The Role and the team Fremantle’s Global Insight Department plays a pivotal role in analysing performance metrics, audience behaviours, and content trends. The Data & Analytics team within this department is responsible for developing and maintaining the company More ❯

user experience through data insights and product knowledge. Collaborate with stakeholders across our B2B teams, helping them make the most of our data. Contribute to the data, analytics, and customer insight team culture—sharing knowledge and championing how we can drive value for the business. How you’ll do it: You’ll use, build expertise in, and be … language models (LLMs) into data analysis and narrative building where appropriate. If you're data-led, impact-driven, and keen to improve people’s financial outcomes through evidence and insight, this is an excellent opportunity to grow within a supportive and experienced Analytics team. We are open to discussing working patterns. We welcome all internal applicants to apply for … requirements):Flexible and agile working | Nest Pensions For more information about our recruitment processclick here Directorate/Department Overview Nest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart of our work and More ❯

data-led projects to multiple, big brand clients across industries such as travel, automotive, retail and beauty. These projects will be driven by client objectives relating to data collection, customer acquisition, onsite conversion optimisation and media-mix optimisation. You will be required to promote a customer-centric vision of digital marketing, based on the systematic and methodical use … Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte … ago London, England, United Kingdom 2 weeks ago Liquidity Data & Analytics Business Analyst Kensington, England, United Kingdom 4 weeks ago Data Analyst - 12 MTH FTC - SQL - Data Analysis and Customer Insight London, England, United Kingdom 1 day ago London, England, United Kingdom 1 month ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom More ❯

day ago London Area, United Kingdom £80,000.00 - £80,000.00 15 hours ago London, England, United Kingdom 2 days ago Data Analyst - 12 MTH FTC - SQL - Data Analysis and Customer Insight London, England, United Kingdom 1 day ago Hemel Hempstead, England, United Kingdom 1 week ago Front Office Business Analyst - Fixed Income Liquidity Data & Analytics Business Analyst Data More ❯

Location United Kingdom,--Birmingham Job Type Permanent Description Job Advertisement: Junior Data Analyst with a Strong Focus on Customer Service Position: Junior Data Analyst Location: Birmingham (south west) hybrid working Employment Type: Full-Time About Us: Our client is a dynamic and innovative company dedicated to providing exceptional services to our customers. They pride themselves on their commitment to … excellence, customer satisfaction, and continuous improvement. As they continue to grow, they are seeking a talented Junior Data Analyst with a strong focus on customer service to join their team. Job Description: Are you passionate about data and customer service? Do you have a keen eye for detail and a knack for transforming data into actionable insights … If so, we have an exciting opportunity for you! As a Junior Data Analyst, you will play a crucial role in their Customer Service Analytics team, helping them enhance the customer experience through data-driven decisions. Key Responsibilities: Data Analysis: Collect, analyze, and interpret customer service data to identify trends, patterns, and insights. Customer Insights: Provide More ❯

retail consumer facing mobile application proposition for Foresters. It involves defining the apps vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and engaging user journeys. … mobile product development, particularly within financial services, and a solid understanding of regulatory frameworks such as the FCA Consumer Duty. Your day to day will include: Gathering and understanding customer needs, competitive landscape, and market trends to inform the applications development New product/proposition development including initial life cycle management Identifying priority problems to solve and customer … to meet, ensuring propositions are commercially viable, technically feasible and usable for customers Discover and prioritise optimisation opportunities that allow for continuous improvement of product outcomes and experience for customer Collaboration with 3rd parties, technical product managers, designers, developers, and marketing teams. Ensuring adherence to contractual agreements and best practices and product requirements as set out by Foresters Managing More ❯

consumer facing mobile application proposition for Foresters. It involves defining the app’s vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and engaging user journeys. … mobile product development, particularly within financial services, and a solid understanding of regulatory frameworks such as the FCA Consumer Duty. Your day to day will include: Gathering and understanding customer needs, competitive landscape, and market trends to inform the application’s development New product/proposition development including initial life cycle management Identifying priority problems to solve and customer … to meet, ensuring propositions are commercially viable, technically feasible and usable for customers Discover and prioritise optimisation opportunities that allow for continuous improvement of product outcomes and experience for customer Collaboration with 3rd parties, technical product managers, designers, developers, and marketing teams. Ensuring adherence to contractual agreements and best practices and product requirements as set out by Foresters Managing More ❯

engineering team. This is a hands on technical leadership role. Your expertise in systems, code-level diagnostics, and cloud technologies will be central to ensuring product reliability and exceptional customer outcomes while also guiding and mentoring a team of talented support engineers. a team of skilled support engineers and help us deliver world-class product support. This is a … hands-on leadership role where your technical expertise and people-first mindset will directly shape the customer experience — and your team's growth. A Day In Your Role Delivering Technical Excellence Own and resolve high-priority cross-functional technical escalations involving software defects, deployment failures, performance degradation, and integration errors. Perform advanced (Level 3), troubleshooting using source code analysis … consistent, high-quality outcomes while developing their technical and professional skills. Foster a culture of technical curiosity, resilience and accountability. Align your team’s work with service-level objectives, customer satisfaction KIPs and cross-regional collaboration goals. Support personal development plans with a focus on growing both technical depth and leadership capacity across the team. What You Will Bring More ❯

and ensuring compliance and risk are effectively managed. You'll work cross-functionally with teams across technology, operations, finance, and the front line, while championing the voice of the customer in everything we do. Responsibilities: Support and manage the delivery of human digital propositions from concept to launch, aligned with the bank's product strategy and vision for the … future of banking Manage the current account product roadmap, informed by market trends, customer insights, and strategic priorities Use data and reporting to build a deeper understanding of customer needs and identify opportunities to enhance their experience Ensure positive customer outcomes across the entire product lifecycle Align product development and delivery with Cynergy Bank's strategic goals … Manage internal communication plans to support product launches and ongoing engagement working with Marketing for external and customer communications Monitor and analyse product performance, including P&L, customer usage, and key success metrics Understand and manage regulatory, risk, and compliance requirements relevant to the product Collaborate across business areas and digital channels to strengthen the overall customer More ❯

Senior Customer Insights Analyst (Viator) London Senior Customer Insights Analyst | Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between … leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember. The Role The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. Role Type : Full Time Department: Ecommerce Reports to : Head of Direct to Consumer Location : London Office About the Role: We are seeking a commercially driven and … well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve More ❯

relationships with key decision-makers, executives, and strategic partners to accelerate growth, ensuring a partner-first mindset and enabling digital transformation for customers. Stay ahead of market trends, monitor customer needs, and evaluate competitive activities, adjusting strategies to ensure the company’s market leadership in GROW & AI and public cloud services. Operational Excellence and Performance Monitoring: Define key performance … evolving to meet emerging market needs and technological trends. Lead the company’s transformation initiatives, emphasizing non-linear growth strategies that leverage digital sales, automation, and GROW & AI-driven customer engagement. Champion a culture of continuous improvement, experimenting with new approaches to unlock business potential and create competitive differentiation. What you bring 15+ years of experience in sales and … are aligned to drive growth and innovation. Sales Leadership: Expertise in complex solution sales, particularly in GROW & AI, cloud, and SaaS, with a focus on long-cycle, high-value customer relationships. Cross-Functional Collaboration: Proficiency in working across sales, marketing, finance, product development, and partner teams to drive alignment and achieve objectives. Market and Customer Insight: Deep More ❯

digital platforms such as Apple, Google and Meta. Within GOP, the Data team plays a pivotal role in delivering data-led decision making. We combine analytics, market intelligence and customer insight to ensure we keep the customer at the heart of everything we do. About the Role As Analytics Manager, you will lead the analytics function within … business priorities. Key Responsibilities Lead, mentor and develop a high-performing team of analysts. Act as the go-to analytics expert within GOP, setting the benchmark for excellence in insight and reporting. Respond to analytics briefs from stakeholders across News UK, delivering actionable insights that support data-informed decisions. Use SQL to manipulate data from our Google BigQuery (GBQ More ❯

days ago London, England, United Kingdom 6 days ago Data Management Analyst - 12 month contract London, England, United Kingdom 5 days ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 1 day ago Data Management Analyst, 12:00pm- 8:00pm BST Sandwich, England, United Kingdom 3 days ago London, England, United Kingdom More ❯