26 to 50 of 113 Remote Customer Insight Jobs

platform stability, feature delivery, user experience, catalogue performance, and commercial optimisation. Lead the 2026 AI-Orchestrated Learning Engine, embedding adaptive pathways, personalised delivery, and intelligent reporting. Use analytics and customer insight to drive adoption, engagement, and retention across our SME base. Champion the learner and client voice through continuous discovery, testing, and iteration. Collaborate with technology and design More ❯

with BI governance, compliance, and CI/CD practices. A problem-solver mindset with a focus on delivering measurable business impact. Why Join Impact: Your work will directly shape customer insights and operational intelligence across the platform. Innovation: Build with AI-driven, cloud-native tools in a modern data stack. Flexibility: Galway-based hybrid setup with remote options. Growth More ❯

function further within our well-established strong data-driven Centralised Analytical department. Our Data Science mission is to build machine learning models in the production environment relative to Marketing, Customer Insights, and Safer Gambling and establish a strong culture of data-driven decision-making in our organisation's strategy. We are looking for an experienced Machine Learning Engineer to More ❯

AI, Quantexa's decision intelligence platform creates context to uncover hidden risk and opportunity within data, that drives better business decisions. Our technology solves major challenges across financial crime, customer insight, credit risk, supply chain transparency and fraud. In just nine and a half years, we've grown from a few desks huddled in the corner of a … support PoCs, Capture case studies Evangelize product benefits to the industry (events, thought leadership, market positioning) Build and present standard solution demonstrations tailored with supply chain specific messaging Delivery, Customer Success and Retention: Review proposals, SoWs and changes as required Provide direction to delivery teams on priorities and guidance towards highest value objectives Engage with our Technology Account Partners … TAP) organization to connect with existing customers to highlight value delivered, ensure customer satisfaction, to ensure learning is captured back into the proposition and to position us for successful renewals Other functions: Work with Analytics Assurance to ensure models are meeting customer needs and delivering the business benefit modelled Work with our alliances and partners to support them More ❯

audiences, this is your chance to make a tangible impact. Partner with global enterprise sales teams to develop tools, training, and collateral that drive adoption and revenue. Market Research & Customer Insights Identify gaps in client workflows and translate insights into actionable marketing strategies. Competitive Intelligence Provide actionable insights that influence product and marketing decisions. Craft compelling narratives for complex More ❯

LinkedIn) Build and maintain long-term relationships with key decision makers in target sectors Collaborate with the wider marketing and commercial function, providing regular feedback and voice-of-the-customer insights, as well as helping to plan and execute on a programme of hospitality events for prospects Meet and exceed monthly, quarterly and annual meeting and event attendance targets More ❯

Location: New York, NY (Hybrid) Duration: 6 months contract Job Description:Client is looking for consultant who will play a pivotal role in shaping the future of paid products and services. You will help uncover subscriber motivations, behaviors, and unmet More ❯

Senior Customer Success Manager – UK Kilmarnock (hybrid working) £ dependant upon experience At ILT Education UK, values are at the heart of everything they do: the team are driven to achieve the best outcomes for learners, they build trust with their schools and partners and create real impact through their innovative EdTech products. ILT Education is the leading EdTech company … international work environment where the focus lies on collaboration, achieving high-set goals together, creating sustainable value for their customers, and a strong company culture. We are seeking a customer-focused and process-driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role for a motivated individual, working with their … customer journey from onboarding to renewal and ensuring schools achieve measurable value from ILT Education’s solutions, including Giglets, Polylino and Nessy. Working within the Customer Success team this role will report directly to the Head of Product and Operations for the UK. Key Responsibilities: Manage the onboarding-to-renewal journey for customers: Map and manage each stage More ❯

an escalation point for complex cases, and provide consultancy services to existing clients. Essential Skills and Experience * 5+ years' experience providing application support and administration for Microsoft Dynamics 365 Customer Engagement (CE) * Previous experience in a similar role (ideally within a Microsoft Partner or multi- customer environment) * Demonstrable experience delivering consultancy or enhancement work for existing customers, including … requirement gathering, scoping, and solution design * Strong understanding of D365 CE modules, including Sales, Customer Service, Marketing, and Customer Insights - Journeys * Technical knowledge of related Microsoft technologies, including Power Platform, Power BI, Azure, and system integrations * Proven track record of resolving both functional and technical issues to completion * Experience using ticketing systems, remote assistance tools, and incident- management … skills and the ability to translate technical detail into clear, business-oriented language for customers * Microsoft certifications (Dynamics 365 CE, Power BI, Azure) highly desirable. Main Duties and Responsibilities * Customer Support and Issue Resolution o Deliver expert technical support for Dynamics 365 CE and related systems o Handle and resolve escalated support tickets, ensuring accurate documentation and timely resolution More ❯

lead the next phase of our product strategy and execution. You'll be responsible for shaping our roadmap, scaling our product team, and working cross-functionally with engineering, design, customer success, and go-to-market teams to deliver world-class products. This is a unique opportunity to build and scale a product organization at a high-growth SaaS company … central role in driving the company's direction. What you'll be doing: Product Strategy: Own and evolve the product vision and roadmap in alignment with company goals and customer needs. Team Leadership: Build, lead, and mentor a high-performing team of product managers and analysts. Execution: Drive the entire product lifecycle-from discovery and design to launch and … iteration. Customer Insight: Develop a deep understanding of our users, their workflows, and the problems we're solving. Cross-functional Collaboration: Partner with engineering, design, sales, and customer success to build and deliver scalable, impactful solutions. Quality & Impact: Set and uphold high standards for product quality, usability, and measurable outcomes. Innovation: Identify new opportunities and lead the More ❯

the global market, and we believe our team can build a product our customers love and use time and time again. About the Role Were seeking a motivated and customer-focused Customer Success Advisor to join our unique Customer Success team. The ideal candidate will be quick to learn, eager to make an impact, and thrive in … a fast-changing environment. As a Customer Success Advisor, youll play a key role in helping new customers get set up for success. Youll guide them through onboarding, demonstrate the value of the Travelnest platform, and confidently explain how it can help them grow their bookings and income. This role blends customer support with consultative selling, helping hosts … new and existing customers optimise their property listings to maximise bookings and income. Live Chat Engagement: Manage incoming live chat queries, providing quick, friendly, and knowledgeable support throughout the customer journey. Proactive Outreach: Identify opportunities to improve customer performance and proactively reach out with recommendations and insights. Training and Education: Deliver one-to-one sessions and webinars to More ❯

related administrative documentation. Collaborate effectively within a diverse, team-oriented environment. Apply strong project management and presentation skills to resolve complex issues. Provide ongoing feedback on training improvements and customer insights. Candidate Profile Bachelors degree in a relevant field or equivalent experience. Minimum of 3 years experience delivering technical training in both classroom and hands-on settings. Strong verbal More ❯

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

proof-of-value programs Deliver high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups A history of exceeding quota More ❯

proof-of-value programs Deliver high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups A history of exceeding quota More ❯

Audience Store is a customer insight and next-generation programmatic media activation partner for brands and agencies. We help brands understand consumer behaviour and purchasing motivations at a granular level. By applying these actionable insights, we fuel digital marketing for enhanced customer discovery, engagement and acquisition throughout the purchase journey. We are looking for a dynamic and … to stay up-to-date with industry trends, identify new opportunities, and effectively communicate our value proposition to potential clients. At our company, we value collaboration, innovation, and a customer-centric approach. We offer a supportive and friendly work environment, where your ideas and contributions are encouraged and recognized. This is an exciting opportunity to join a fast-growing More ❯

Audience Store is a customer insight and next-generation programmatic media activation partner for brands and agencies. We help brands understand consumer behaviour and purchasing motivations at a granular level. By applying these actionable insights, we fuel digital marketing for enhanced customer discovery, engagement and acquisition throughout the purchase journey. We are looking for a dynamic and … to stay up-to-date with industry trends, identify new opportunities, and effectively communicate our value proposition to potential clients. At our company, we value collaboration, innovation, and a customer-centric approach. We offer a supportive and friendly work environment, where your ideas and contributions are encouraged and recognized. This is an exciting opportunity to join a fast-growing More ❯

EMEA, define positioning and messaging, and lead go-to-market strategies. This role requires strong cross-functional collaboration with Marketing, Sales, and Services teams. Key Responsibilities: Market analysis and customer insights Positioning and value proposition development Multichannel GTM execution Sales enablement and marketing support Performance tracking and continuous improvement Requirements: 5+ years in product marketing, sales, or consulting Expertise More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role PurposeAs a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact.- Use behavioural data and audience insights to drive personalised engagement.- Ensure the model: Utilises a 360° customer view (UCP).Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in … CRM, Martech, or Customer Analytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this role More ❯

and driving tangible commercial impact. What Will Be Your Role? As Divisional Head Digital Product Management Europe, you will guide the future of our digital platforms focusing on Collaboration, Customer Experience, and Commercial Impact. Digital Product Portfolio Management Manage and steer the Digital Product Portfolio across Commercial Europe Align Digital Initiatives with Business Strategy in close collaboration with IT … and Commercial Teams Oversee resources and timelines for successful delivery Customer Portal Ownership Take end to end responsibility for the Customer Portal as a commercial channel Drive net sales and profitability through new features and offers Customer Journey & Offer Development Use customer insights and behavioural data to shape new features, services, and improvements Launch initiatives that … enhance the customer experience and unlock new business opportunities Product Evolution & Innovation Propose and prioritize improvements that boost usage and satisfaction Collaborate with Sales, IT, Marketing, and Customer Care to execute innovation Team & Stakeholder Management Lead, coach and mentor a high impact team of passionate Product Owners to shape impactful digital solutions. Define priorities, coach talent, and align More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role Purpose As a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact. - Use behavioural data and audience insights to drive personalised engagement. - Ensure the model: Utilises a 360° customer view (UCP). Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience - Proven experience … in CRM, Martech, or Customer Analytics roles. - Strong understanding of customer journey orchestration and segmentation. - Experience with decisioning engines, personalisation models, and data platforms. - Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies. - Analytical mindset with the ability to interpret data and drive actionable insights. - Excellent stakeholder management and communication skills. If you're interested in More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data and … team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll work closely with senior stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to … guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer lifecycle and behavior. Segmentation: Identify and develop marketing strategies based on customer More ❯