51 to 75 of 113 Remote Customer Insight Jobs

and appreciation in the workplace. This role will spearhead the development and execution of Wolverine Worldwide's enterprise-wide AI strategy, driving innovation in product development, supply chain optimization, customer engagement, and operational efficiency. The ideal candidate combines deep expertise in AI/ML with strategic vision and cross functional leadership to scale responsible, impactful AI adoption across all … business functions. Primary Duties This leadership role will drive AI driven innovations in product & supply chain optimization, customer insights, digital transformation, and operational efficiencies. The ideal candidate will have deep expertise in AI and machine learning, a strong understanding of product, marketing, and retail operations, combined with the leadership ability to scale AI adoption across the organization. Develop and … lead, mentor, and scale a cross functional collaborative team. Drive AI adoption across various business functions, including, but not limited to: Finance, Global Supply Chain, Product Development, Marketing, and Customer Service. Collaborate with Technology, Finance, Operations, and Leadership groups to ensure AI investments yield measurable business impact. Oversee design, development, deployment of AI/ML solutions to optimize key More ❯

secure, and ready for scale. Qualifications You've built and led high performing product teams that ship meaningful results. You think in systems, not features, connecting strategy, data, and customer insight into one clear direction. You've scaled products across markets or segments and know what it takes to balance ambition with focus. You can simplify complexity, tell More ❯

grow our Host business in the UK marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights and continuous optimisation. … Excellent problem-solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid working More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality data More ❯

Strategy & Execution Define long-term product strategy aligned with business objectives and translate vision into executable roadmaps, while leading cross-functional teams to deliver high-impact products that drive customer value and revenue growth. Customer-Centric Product Planning Own all elements of the product development lifecycle, from market discovery, client engagement and competitive analysis to requirements development, launch … and migration. Ensure all projects are grounded in deep customer insights and market needs. Product Marketing & Growth Lead the end-to-end marketing strategy across the full product portfolio, guiding the team in shaping market narratives, defining value propositions, and delivering messaging that resonates with target audiences. Set portfolio-wide pricing models and positioning strategies to maximise market penetration … to-date, and organised for both technical and non-technical teams. Stakeholder Engagement Work in collaboration with a variety of internal and external stakeholders, including professional services, partners, and customer success teams. You are a collaborator by nature, able to build consensus and influence cross-functional teams without direct authority. Job Qualifications Experience 5+ years of product and team More ❯

handle multiple initiatives simultaneously and meet deadlines. • Familiarity with data privacy regulations (e.g., GDPR, CCPA) and their implications on data collection and usage. Desirable • Working knowledge of WebSDK and Customer Journey Analytics • Demonstrable experience of solving onsite problems using Analytics tools, including debuggers (Omnibug, Ghostery, etc) • Strategic Thinker: Adopts a holistic perspective that considers data, analytics, customer insights More ❯

and Account Manager plays a strategic role in Cubc's Connected Services. This role will drive revenue growth by acquiring new clients, expanding existing relationships, and ensuring long-term customer satisfaction. This position combines strategic sales leadership , relationship management , and market insight to identify opportunities, close deals, and manage key accounts to achieve business objectives. Responsibilities Business Development … relationships with decision-makers and stakeholders to identify upsell and cross-sell opportunities. Manage account reviews, performance reports, and contract renewals. Resolve client issues promptly while maintaining a positive customer experience. Monitor account health metrics and proactively address risks or opportunities. Strategic & Analytical Analyse market trends, competitor activity, and customer insights to inform business strategy. Prepare regular forecasts … performance reports, and business plans. Provide feedback to leadership regarding customer needs and emerging market opportunities. Mentor junior team members and contribute to improving internal sales processes. Requirements Education & Experience Bachelor's degree in Business, Marketing, or a related field (MBA preferred). 10 years of experience in business development, sales, or account management, preferably in SaaS and ideally More ❯

and compliance outcomes. Role Overview As a Forward Solutions Engineer/Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks, wealth managers, insurance … discovery, driving proof-of-concepts (POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated-industry problems, especially in financial services or … constraints of clients. Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement. Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations. Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements. Maintaining up More ❯

public sector organisations. We're building on the open Matrix protocol-a decentralized standard developed by our team-to help organisations control their communication infrastructure. The Role As a Customer Success Manager (CSM) at Element, you'll lead the post-sale customer relationship, ensuring our customers achieve tangible value from our products and services. You'll be measured … by customer satisfaction, adoption, and retention, working across functions to help customers meet their business objectives while championing their needs within Element. You will collaborate closely with: Pre-Sales Team (Account Executives and Pre-Sales Engineers) to ensure a smooth handover into the post-sales lifecycle. Account Managers to support renewal and account growth. Technical Account Managers to resolve … technical barriers and drive adoption. Product Delivery teams to influence the roadmap and oversee customer-sponsored development projects. This is a high-impact role at the intersection of product, delivery, and customer engagement. Responsibilities Own the onboarding journey, including customer handover from Sales and the development of tailored onboarding plans. Deliver customer training sessions and workshops More ❯

the larger Comply356 group, we are currently looking for a product manager to help transform our product process from that of a small startup to one with a large customer base, and expanding team and responsibilities, while continuing to employ agile and lean principles to do so. This role will report into the SVP for the SafetyManager team. Responsibilities … of user problems through activities such as user interviews and, in consultation with design and engineering, formulate and prioritise pragmatic solutions which delight our customers. Develop and maintain the customer-facing product roadmap and internal engineering backlog, balancing the needs and desires of customers, internal business goals, technical feasibility and implementation cost. Communicate the product roadmap and set expectations … that solutions delivered meet user needs. Conduct market research to understand industry trends and the competitive landscape, in order to define strategic and market positioning. Work with Sales and Customer Success teams to develop product marketing strategies and assist in sales, deployment and customer support activities. Stream product and customer insights back into the product development process. More ❯

public sector organisations. We're building on the open Matrix protocol-a decentralized standard developed by our team-to help organisations control their communication infrastructure. The Role As a Customer Success Manager (CSM) at Element, you'll lead the post-sale customer relationship, ensuring our customers achieve tangible value from our products and services. You'll be measured … by customer satisfaction, adoption, and retention, working across functions to help customers meet their business objectives while championing their needs within Element. You will collaborate closely with: Duration: This is a 6-month fixed-term role to cover a period of leave, with the possibility of becoming permanent if it's a great fit and circumstances allow. Pre-Sales … sales lifecycle. Account Managers to support renewal and account growth. Technical Account Managers to resolve technical barriers and drive adoption. Product Delivery teams to influence the roadmap and oversee customer-sponsored development projects This is a high-impact role at the intersection of product, delivery, and customer engagement. Responsibilities Own the onboarding journey, including customer handover from More ❯

Job Title: Customer Marketing Campaign Manager Client Location: London - Hybrid Starting: Nov/Dec 2025 Pay: £205–£238 per day (LTD, inside IR35) Hours: Full-time Duration: 12 months Job Description: Partnering with Aquent, a globally recognized financial services organization is seeking a dynamic and innovative marketing professional to join their impactful team. This is an exceptional opportunity to … shape the future of customer engagement and retention on a global scale. If you are a proactive marketing manager who thrives in a fast-paced, high-visibility environment and enjoys collaborating with a diverse group of colleagues and clients, you will find a rewarding home here. You'll be instrumental in developing and delivering cutting-edge customer marketing … programs that directly accelerate business targets and drive significant customer value worldwide. This is a 12 month hybrid contract, offering £205–£238 per day (LTD, inside IR35). Due to the high volume of applications, we may be unable to respond to each applicant individually. If you have not received a response within 72 hours of submitting your application More ❯

designed, automated, and targeted to maximise results. Key responsibilities include: CRM strategy and execution: Own the end-to-end CRM roadmap, building campaigns and automations that support the full customer lifecycle across B2B and B2C audiences. Data-driven optimisation: Use segmentation, customer insights, and testing to design effective user journeys, continuously improving campaign performance. CRM platform expertise: Manage … and optimise marketing automation tools, primarily HubSpot, and leverage technical capabilities to improve workflows and reporting. Cross-functional collaboration: Partner with product, sales, customer success, and marketing teams to understand their needs and translate them into CRM-driven processes and campaigns. Reporting and analytics: Monitor campaign performance, track KPIs, and provide insights to guide future strategy and optimisation. The … ideal candidate will have: 4+ years’ experience in CRM or marketing automation roles, with proven success designing and executing end-to-end customer journeys. Deep technical expertise with CRM platforms, preferably HubSpot. Strong analytical skills, including experience with Excel and data wrangling; SQL skills are a plus. A test-and-learn mindset, using data and insights to optimise workflows More ❯

global enterprise sales teams to develop tools, training, and collateral that drive adoption and revenue. Translate technical product functionality into clear, sales-ready messaging for institutional clients. Market Research & Customer Insights Conduct qualitative and quantitative research to understand market trends, customer needs, and product-market fit. Identify gaps in client workflows and translate insights into actionable marketing strategies. More ❯

global enterprise sales teams to develop tools, training, and collateral that drive adoption and revenue. Translate technical product functionality into clear, sales-ready messaging for institutional clients. Market Research & Customer Insights Conduct qualitative and quantitative research to understand market trends, customer needs, and product-market fit. Identify gaps in client workflows and translate insights into actionable marketing strategies. More ❯

world, so we need a product leader who thrives in ambiguity, makes smart calls quickly, and builds teams that can do the same. What you'll do: Embed our customer led growth strategy by incorporating deep customer insights and engagement into product planning and prioritisation across your team. Collaborate with our C Suite on our product strategy, including … collaborative and inclusive work culture. A track record of delivering intuitive technology products in the innovation space with an emphasis on B2C and B2B. Strategic thinking grounded in user insight, competitive awareness and commercial context. Embrace collaborative relationships with strategic partners and key customers to discover customer insights. Strong communication and storytelling skills - you bring people on the More ❯

into functional and technical designs. Configure and customise Dynamics 365 CE to meet client-specific business requirements. Deliver end-to-end solutions across one or more core modules (Sales, Customer Service, Field Service, Marketing/Customer Insights). Support Power Platform integrations (Power Apps, Power Automate, Power BI) to enhance solution functionality. Skills & Experience Proven experience as a More ❯

with carrier networks and customs systems. Key Responsibilities Define and own the product vision, strategy, and roadmap for a global SaaS logistics platform. Conduct in-depth market, competitor, and customer research to uncover unmet needs. Translate business and customer insights into actionable product requirements and prioritised roadmaps. Lead cross-functional teams through the full product lifecycle, from ideation … to launch and optimisation. Manage regional localisation, ensuring the platform meets global compliance and integration standards . Collaborate with Sales, Marketing, and Customer Success to drive adoption and retention. Define and monitor key metrics such as usage, ARR growth, churn, and NPS to guide decisions. Foster a culture of experimentation, innovation, and data-driven development. About You We’re … driving innovation within the logistics industry, on a truly international scale. If you’re ready to take ownership of a global product that’s transforming logistics through technology and insight, we’d love to hear from you. Apply today to become our next Global SaaS Product Manager and help define the future of global logistics. More ❯

platform and manage the migration path of all customers onto the new platform Manage, coach the direct reporting Product Managers Align product planning and execution with strategic goals and customer insights Prioritise product initiatives based on value, feasibility, risk, and customer demand Drive the evolution of Workspace (checklists, triage, dashboards) and One Vixio (navigation, search, user UX) Ensure More ❯

Nitro is a global SaaS leader for seamless digital document workflows, offering a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500. How We … mentality, comfortable operating at a strategic level with senior stakeholders, but also rolling your sleeves up to dive into the tactics and execute as part of a team. A customer champion, obsessed with understanding user needs and delivering "aha!" moments. A data-driven thinker who thrives on win/loss analysis and user telemetry to inform product marketing strategy. … A skilled collaborator, comfortable working across teams (Product, Brand, Sales, Regional Marketing). A creative storyteller who can translate features into user-centric benefits and identify opportunities in the customer lifecycle in which to position them. What You'll Do Own the User Journey - From pre-launch buzz to retention strategies, ensure a smooth and delightful experience for Nitro More ❯

customers to assess performance and identify opportunities for growth. - Develop and implement sales strategies focused on profitable growth and margin management. - Collaborate with internal teams to provide feedback on customer insights and market trends, supporting product and marketing initiatives. - Monitor sales performance, maintain accurate records, and prepare regular reports and forecasts. What You Will Bring: - Bachelor's degree in … ideas clearly and persuasively. - Proficiency in CRM software, sales analytics tools, and Microsoft Office Suite. This role is pivotal in supporting the company's goals of driving growth, enhancing customer satisfaction, and maintaining its position as a leader in the door hardware industry's OEM ecosystem. You will be part of a forward-thinking organisation that values collaboration, innovation … and customer focus, contributing to an inspiring work environment. Location: This is a remote role based in the UK, offering flexibility and the opportunity to travel as needed. Interested?: If you're passionate about business development and are ready to take on this rewarding challenge as a Business Development Manager - North, don't miss out! Apply today and take More ❯

Senior Functional Consultant – D365 Customer Engagement (CE) £70,000 – £100,000 + Benefits UK-Wide | Hybrid | 3 Days Onsite (Nearest Office) We’re supporting a globally recognised consulting organisation who are in a period of significant expansion across their Dynamics 365 Customer Engagement practice. They are looking for a Senior Functional Consultant to play a key role in … to-market initiatives What They're Looking For: Strong experience delivering Dynamics 365 CE solutions in a consulting or partner environment Hands-on design and configuration experience across Sales, Customer Service, Customer Insights or CCaaS Confident leading customer workshops and explanation of solution options Experience guiding workstreams and working with cross-functional teams Comfortable engaging with C More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging our … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You'll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging our … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years' experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

FTC London (Hybrid – 1 day per week in office) We’re working with a fast-growing, consumer-facing tech business looking for a Data Science Manager to join their Customer Insights team on a 12-month fixed-term contract. There is potential for the role to become permanent, though this cannot be guaranteed. In this role, you’ll lead … a team of four data scientists focused on improving the customer experience across a dynamic online marketplace. You’ll work closely with teams across finance, shipping, and fraud, using data to uncover opportunities, optimise decision-making, and enhance how customers interact with the platform. The ideal candidate will combine hands-on technical skills with proven experience leading and developing … data science teams. You’ll be confident managing multiple stakeholders, driving insight generation, and ensuring the team’s work translates into measurable business impact. What you’ll be doing: Leading and mentoring a team of four data scientists. Delivering data science projects that support customer and marketplace initiatives. Applying advanced analytics and machine learning to areas such as More ❯