1 to 25 of 106 Customer Insight Jobs

Senior Design Insight Analyst (Contract) Duration: 6 Months (Possibility for extension) Location: Hybrid/Bristol (2 days in office) Rate: A highly competitive day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join the Design Analytics & Measurement team. As a Senior … Design Insight Analyst, you'll be responsible for embedding a data-driven approach to the design of change. Leveraging the Group s wealth of customer data to apply advanced behavioural analytics skills to identify, inform and quantify the impact of design driven change. What are we looking for …/scientist who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer insights. You ll need to show a passion for the role data more »

with copywriters to be unique and personalised in your campaigns and influence uplift in the commercial outcome for the business Provide insights into the customer, who they are and how best to engage with them YOUR SKILLS The successful candidate will have the following skills and experience: Experience using … competitive benefits. HOW TO APPLY Please register your interest by sending your CV to Gerard Matthews via the apply link on this page. CRM, Customer Relationship Marketing, Segmentation, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Analytics, Campaigns, Customer Targeting, Target Analysis, Customer Insight more »

engagement on the business channels, particularly Twitter and LinkedIn, grow the community and interact with its members Conduct market research to identify trends and customer insights Drive SEO for all the business and sub-brand channels Collaborate with the product and business development teams to develop a strategy for more »

Job Title: Channel Marketing Customer Lifecycle Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially Max. Budget: £40k - £56k per annum paid holidays pension or £290 per day Inside IR35 What you ll do: As the Channel Marketing CLM, you will play a crucial role in driving the … success of our channel marketing efforts with client s resellers and distributors in EMEA. Using your expertise in customer insights & journeys, product strategies, data and automation, you will oversee the development and maintenance of automated retention, migration and upsell journeys. This includes full journey development, data analysis, content creation … the setup and management of channel campaign operations using a range of tools, and collaboration with agencies. What you need to succeed: With a customer centric approach and your ability to scope out and build customer journeys, creative campaigns, and performance optimization you will ensure that our digital more »

the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out quotes … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to internal … regulatory obligations and SLA s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »

e-commerce platforms, and driving online sales growth. The Platform Manager will leverage Amazon Brand Analytics tools and third-party analytics tools to analyse customer behaviour and optimize marketing strategies. The individual will segment customers and analyse their behaviour to provide valuable insights that guide decision-making and drive … revenue growth. The use of Frequency Rank Basket Analysis Purchase Behaviour Demographics Customer Reviews Comparison Source Analysis Responsibilities Create and manage marketing campaigns, including email marketing, social media advertising, SEO/SEM, and affiliate marketing, to drive traffic and increase conversions. Involved in planning, coordinating, and executing e-commerce … activities to drive online sales and enhance the customer shopping experience. Digital marketing, data analysis, and understanding of the online retail market are key to the successful execution of their role. Managing and updating the e-commerce platforms, monitoring market trends, and analysing customer behaviours to drive online more »

vendors, and customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing product … solution opportunities across our entire ITL product portfolio. Budget-Friendly Solution s: Ensure that proposed Managed IT/Managed Network solutions align positively with customer budgets. Effective Communication: Present proposals at all levelswhether its the Board, managers, or end-users. Your well-compiled customer documentation will be the … Collateral: Collaborate with Marketing to create product collateral that stands out in a competitive market. What we're looking for: Essential: 4 Years of Customer-Facing Experience: Youve honed your skills in product management within the Managed IT/Managed Services domain. Your ability to understand customer needs more »

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at the … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »

Head of Omnichannel and Customer Delivery Scopes eCommerce Hub Salford The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth. And turning this into a future significant income stream for the charity. The role Develop and drive … the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights across all channels. Collaborate with the Head of Retail Shops to connect Scopes online and brick and mortar propositions. Use customer insights to inform the buying and merchandising of new goods. To return … significant profit margins for the charity. Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience. Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit. About more »

a super organised, proactive and self-starting individual to join our team as a CRM Coordinator. This role will support the development of our customer data and communications platform to improve access and use of customer insight and ensuring we are always optimising the technology and tools … in defining and implementing new technology enhancements and tools to support the wider CRM team in delivering their vision for highly personal and seamless customer experiences at Beaverbrooks, to engender long lasting customer relationships and repeat business. The awards weve been given as an employer speak volumes about … a clear timeline, and is delivered to plan, escalating any challenges to CRM Manager You will become a subject matter expert (SME) for our customer data platform, supporting larger scale implementation projects run by the Beaverbrooks technical team (in the process of being built) Youll ensure all documentation relating more »

To Go & Savoury Pastry, primarily across our brands Urban Eat, Leaf & Loaf & West Cornwall Pasty Company. Delivering Innovation that is driven by consumer and customer insight. Continuously developing and introducing new and improved products to meet strategic objectives of the business and expectations of customers. Generating internal and external … briefs Conudcting market research to investigate and identify customer needs The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring more »

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »

engagement on the business channels, particularly Twitter and LinkedIn, grow the community and interact with its members Conduct market research to identify trends and customer insights Drive SEO for all the business and sub-brand channels Collaborate with the product and business development teams to develop a strategy for more »

cycle from general product discovery, research, ideation and AB tests Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs We’re excited if you have 3+ years of relevant industry experience as an interaction designer Proficiency in Figma A more »

the data insights piece through a period of global expansion Collect, analyse and present data from a variety of sources including Web, User Journey, Customer Insights etc Desired skills and experience Extensive BI or analytics and insights experience Strong communication and excellent data storytelling skills and experience Web Analytics more »

the data insights piece through a period of global expansion Collect, analyse and present data from a variety of sources including Web, User Journey, Customer Insights etc Desired skills and experience Extensive BI or analytics and insights experience Strong communication and excellent data storytelling skills and experience Web Analytics more »

days. The Role: As the Product and Engineering Leader, you'll lead our pursuit of technical and architectural excellence with a strong focus on customer-centricity. Your role is pivotal in merging leadership prowess with deep technical insight to drive strategic decisions and innovations. You'll ensure our … customers, catering to their evolving needs across diverse industries. Key Responsibilities: Strategic Focus: Actively engage with customers to understand their needs and challenges. Translate customer insights into actionable product and engineering requirements, ensuring our solutions are not only innovative but also highly relevant and adaptable across different industries. Technical … excellence in Cloud-native and SaaS best practices. Product Strategy & Roadmap Development: Collaborate with executive leadership to define the technical vision and strategy, integrating customer insights to steer a market-driven product roadmap. Accountable for product and engineering delivery timelines. Leadership & Culture Building: Inspire a customer-centric culture more »

chance to work at the cutting edge of programmatic technology, on award-winning products focused on the post-cookie world, generative AI, and deep customer insights! The Company: Over 500 staff members in 15 global offices Deeply integrated with the world’s top agencies Impressive mentoring program at all more »

CUSTOMER SUCCESS MANAGER needed in LONDON area at a fintech AI STARTUP that is growing like crazy. Will be remote but must be able to see clients 3 - 4 days a week. Up to around GBP 115k base plus 20% target bonus and equity. Chance to be first CS … Must have CS experience at another financial markets technology firm working with hedge funds and/or private equity/credit firms. Key Responsibilities: - Customer Engagement: Build and maintain strong relationships with key customers, acting as a trusted advisor and advocate for their needs within the organization. Drive proactive … engagement initiatives to anticipate and address customer challenges, ensuring a positive experience at every touchpoint. - Retention and Expansion: Develop strategies and initiatives to maximize customer retention and expansion opportunities. Analyze customer data and feedback to identify areas for improvement and implement solutions to enhance satisfaction and drive more »

you will do: Be a champion of the ElectraLink dataset and an expert in the use of data in digital journeys to improve end customer experiences. Understand the DTS dataset and how this supports the energy market. Create and maintain a prioritized backlog of features and enhancements for our … ensure timely delivery of APIs which support the energy transition. Engage with customers and gather feedback to understand their needs and pain points. Use customer insights to inform product decisions and prioritize feature development. Act as a subject matter expert with customers to drive the development and adoption of … API products. • A deep understanding of API technologies, RESTful architecture, and web services. • Strong analytical and problem-solving skills, with the ability to translate customer needs into product requirements. • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. • Experience with Agile development methodologies more »

of the online retail business. You will be responsible for developing and implementing the e-commerce strategy to drive revenue growth and enhance the customer experience. You will analyse sales data and customer insights to identify trends and opportunities, and ensure a seamless and user-friendly experience for … Knowledge of digital marketing channels and social media platforms, SEO, SEM, PPC, Google Ads & Google Shopping Strong IT and analytical skills Experience of managing customer data to make informed decisions on targeted marketing Business acumen and commercial focus Knowledge and awareness of the agricultural industry and agricultural products would more »

of the online retail business. You will be responsible for developing and implementing the e-commerce strategy to drive revenue growth and enhance the customer experience. You will analyse sales data and customer insights to identify trends and opportunities, and ensure a seamless and user-friendly experience for … Knowledge of digital marketing channels and social media platforms, SEO, SEM, PPC, Google Ads & Google Shopping Strong IT and analytical skills Experience of managing customer data to make informed decisions on targeted marketing Business acumen and commercial focus Knowledge and awareness of the agricultural industry and agricultural products would more »

opportunities. Establish and maintain relationships with key clients, partners, and stakeholders. Marketing Leadership: Oversee the development and execution of marketing campaigns. Analyse market trends, customer insights, and competitive landscape to inform marketing strategies. Collaboration and Innovation: Work closely with the product and service teams to align sales and marketing … efforts with product offerings and customer needs. Foster a culture of innovation, encouraging new ideas and approaches to achieve business objectives. Performance Measurement: Monitor and analyse sales and marketing metrics to evaluate effectiveness and identify areas for improvement. Prepare and present regular reports to the executive team on sales more »

This is a fantastic opportunity for a CRM Manager to move tech-side, build relationships with global enterprise businesses and deliver actionable customer insights while working for a hugely successful CDP in rapid scale mode globally. The Company This AI SaaS platform enables brands to manage and automate customer marketing plans with highly effective personalised communications based on real-time customer behaviours across single or multiple channels (email, SMS, push, in-app etc). AI Customer Orchestration SaaS Gaming and eCommerce specialists $100m in funding by top investors Circa 400 employees based in New York, London … and other global offices The Role Working closely with the strategic services team you will consult and investigate your client's customer data and help them understand and translate it into actionable insights – adding value to critical marketing processes! Consult with enterprise clients about complex CRM problems Deliver data more »