26 to 50 of 51 Customer Insight Jobs

strategy to establish the company as a market player in renewable energy solutions, driving revenue growth and profitability. Lead market research, competitive analysis, and customer insights to identify emerging trends, market opportunities, and customer needs in the renewable energy sector. Drive product innovation and development by conceptualizing, prioritizing more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »

and presentations Develop and manage a robust communications strategy, overseeing scheduling, and engagement across multiple platforms. Conduct in-depth market analysis to identify trends, customer insights, and new opportunities in the digital landscape. Collaborate with sales and product teams to ensure alignment of marketing strategies with business objectives and more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »

Understand the critical role of digital solutions in delivering best-in-class end-to-end solutions. - Segmentation Strategy: Create detailed segmentation strategies based on customer problems and industry challenges. - Product Roadmap and Collaboration: Partner with hardware product teams to build product roadmaps integrated into the company s digital product … with the marketing team to develop compelling collateral and campaigns for existing and new products. - Value Proposition and Marketing: Create compelling value propositions and customer-centric content marketing for the product line. - Research and Development: Research opportunities to create product specifications, roadmaps, and business cases. - Sales Success Monitoring and … Collaboration : Build strong working relationships with the management team to influence product and commercial development direction. Knowledge, Skills & Key Touch Points: - Marketing Strategy and Customer Orientation: Ability to align marketing efforts with business strategy and ensure capability to succeed in the market. - Customer Insights and Experience: Understand customer more »

our key clients in financial services/public sector. Applicants should have an outstanding ability to troubleshoot system problems, root cause analysis and provide insight in system improvements and can deliver solutions based on their findings. Key Responsibilities To ensure Incident SLAs are met by the support team by … Studio` Common Data Model Common Data Service Power Apps ALM process, deployment via unmanaged/managed solution layering Knowledge of other D365 modules like Customer Insights, Customer Voice Provisioning & configuring OOB features for Power apps/Dynamics portals Power BI Experience in creating/maintaining reports from different more »

experience conducting user research throughout the entire product development lifecycle Demonstrated success relating generative and evaluative research insights to core business goals Experience triangulating customer insights from a combination of qualitative, quantitative user research studies and behavioral analytics Preferred Technical and Professional Expertise Experience with AI and/or more »

UK retail and commercial bank is looking for a Data Insights Analyst to join their Design Analytics Team on a contract basis for a Customer Insights focused project. What you will be doing: Embedding a data-driven approach to the design of the business Leveraging internal data to understand … Customer Transaction and support broader design team Using Statistical Analysis to better understand customer experience and behaviours in order to create actionable change Translating data into practical analytics to influence and create change. Presenting this data back to stakeholders in order to build new processes Essential Skills: Strong … SQL experience Experience using advanced Statistical Analytics methods (eg regression, hypothesis testing etc) Strong experience of Customer Insights and Customer behaviours A track record of translating data into compelling stories and actionable change Excellent communication and influencing abilities Ability to work collaboratively Desirable Skills: Experience of Python Data more »

Senior Data/Design Insight Analyst - SQL/Python - sought by leading bank based in Bristol - Contract - Hybrid *inside IR35 - umbrella only* Core purpose of the role: This is a great opportunity to join the Design Analytics & Measurement team. As a Senior Design Insight Analyst, you'll be … responsible for embedding a data-driven approach to the design of change. Leveraging the Group's wealth of customer data to apply advanced behavioural analytics skills to identify, inform and quantify the impact of design driven change. What are we looking for? We're looking for an experienced data … data scientist who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer insights. You'll need to show a passion for the role data more »

our organization. Reporting to the Marketing and Product Director you will spearhead the creation and development of new propositions that align with market demands, customer needs and business objectives. Responsibilities Ownershipofnew proposition development across our 15+ brands and 30+ products/markets across personal lines, small/medium entities … and corporate customer groups distributing in retail, affinity and wholesale (broker) channels Responsible for new product and proposition strategy across current and future markets, and expansion into new territories (eg Europe) including digital and broker distribution Owning the New Proposition Development pipeline including ideation, design, MVP and prototyping, test … development and implementation of new product/propositions with key stakeholders including finance, risk, operations, commercial, distribution, marketing and IT Develop and implement compelling, insight led business cases Champion the development and delivery of core new product/proposition development approaches including design thinking, lean startup and agile delivery more »

Customer Experience Insight Manager Salary from £46,327 depending on skills and experience. Benefits: company car + company bonus potential, pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 24th June 2024 About the Role Are you a strategic thinker … with a passion for customer insights and market research? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Insight Manager to join the team. Reporting to the General Manager - Customer Experience, you will lead on … data driven insights for all customer touch points relating to the customer journey and make a tangible impact in line with the customer experience strategy. Who We're Looking For: You will have proven market research experience and enjoy getting into the detail by delivering customer more »

pushing boundaries to make tomorrow better for our customers Your world of expertise The Transport Team sits within the Markets Directorate, and collectively manages customer and stakeholder relationships in the transport sector (land, sea, air & space) that are mutually beneficial, align to Met Office and government strategies and deliver … profitable revenue. We contribute to the Met Office by understanding customer requirements and working with colleagues in Markets and beyond, to deliver a range of existing and new services to address the customer's needs. You will lead on international maritime activities, including acting as the Met Area … to identify and promote activity in areas of greatest potential, aligned to emerging Met Office capabilities. Including the use of a CRM system. Understand customer needs and align to Met Office capabilities in order to maximise the value of weather and climate services for the customer. Provide sector specific more »

Director, Customer Value (relocation to Saudi Arabia - KSA) Our Company Changing the world through digital experiences is what Adobe s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We re passionate about empowering people to create … of those interactions, every single one of those experiences, was touched by an Adobe product. We have a phenomenal opportunity for a Director of Customer Value! We are seeking a Director of Customer Value to act as primary liaison for Customer leadership and partner with C-level … product teams for the delivery of sophisticated use cases. Additionally, they will orchestrate collaboration and alignment initiatives with our internal account teams. The Director, Customer value role assumes responsibility for positioning the Customer for success, prioritizing the realization of business value from the Adobe stack. What you will more »

efficiencies in team processes. Actively participate in all phases of account management and development and work with internal stakeholders to ensure client satisfaction. Provide customer insights to your clients as a data storyteller; deliver our message during QBRs, meetings, and events that demonstrate an understanding of the market, your … clients business goals, and answer any objections. Identify and implement growth strategies across your book of business as well as your teams. Provide customer insight to Product team for new features, functionality and enhancements; serve as business owner for advertiser facing products. Qualifications Bachelor s degree more »

efficiencies in team processes. Actively participate in all phases of account management and development and work with internal stakeholders to ensure client satisfaction. Provide customer insights to your clients as a data storyteller; deliver our message during QBRs, meetings, and events that demonstrate an understanding of the market, your … clients business goals, and answer any objections. Identify and implement growth strategies across your book of business as well as your teams. Provide customer insight to Product team for new features, functionality and enhancements; serve as business owner for advertiser facing products. Qualifications Bachelor's degree more »

with customers to solve their challenges and build business solutions. As part of the post-sales organisation, Professional Services is responsible for driving successful customer outcomes through supporting the design, build, and deployment of solutions. This team provides you with the opportunity to solve real-world business and technical … Services, Real Estate, Energy, Digital Assets, Identity, and Healthcare. Responsibilities: Your mission as a Solutions Architect is to design and lead the build on customer solutions built on R3's distributed ledger platform (Corda Enterprise) as well as our future products. This role is a combination of hands-on … and an advisory role depending on the client. Facilitate architectural and design workshops with customers to understand their business problem. Lead the design of customer solutions and map customer requirements to R3 product features. Deliver target architecture and design documents to enable the build phase. Provide technical vision more »

Responsibilities: Conceive and execute go-to-market plans ensuring Gemini s consumer strategy is on-point to accelerate new customer acquisition and greater activation and engagement from existing customers, capturing market share, and delivering the company s significant potential in the digital asset space in the region Refine and … latest industry developments and possess a strong understanding of Gemini s corporate vision, strategic objectives, products, competition, and positioning in the industry Provide local customer insights to inform product, marketing, and investment decisions to the relevant internal teams to inform product, marketing, and investment decisions. Work with product and … market to ensure success. Develop and get buy-in for business cases to ensure prioritization on product roadmaps Play a proactive role in the customer-facing activities of the company, personally driving new sales activity. Proactively seek opportunities to scale the business in the region Being the face for more »

initial focus on the UK Responsibilities: Conceive and execute go-to-market plans ensuring Gemini s consumer strategy is on-point to accelerate new customer acquisition and greater activation and engagement from existing customers, capturing market share, and delivering the company s significant potential in the digital asset space … latest industry developments and possess a strong understanding of Gemini s corporate vision, strategic objectives, products, competition, and positioning in the industry. Provide local customer insights to inform product, marketing, and investment decisions to the relevant internal teams to inform product, marketing, and investment decisions Work with product and … market to ensure success. Develop and get buy-in for business cases to ensure prioritization on product roadmaps Play a proactive role in the customer-facing activities of the company, personally driving new sales activity. Proactively seek opportunities to scale the business in the region Being the face for more »

proven sales leader, you will support your team in achieving and exceeding targets by delivering end-to-end security thought leadership, strategies, and transformational customer outcomes. You will enable and empower your team to drive security wins by guiding them on planning, orchestration and execution of security opportunities, as … of inclusion where everyone can thrive at work and beyond. Responsibilities Develops and maintains a strong understanding of customers industries and business priorities, discusses customer needs and solutions based on customer insights Leads the team to develop and maintain trusted relationships with senior leaders to grow Microsoft Security … share of wallet Sales Execution: Act as a thought leader in digital transformation and lead team to develop strategies that help understand customer business needs and accelerate revenue and growth for security business Provides consistent coaching rhythm leveraging coaching framework Model Coach Care Leads the team to increase customer more »

products that become mission-critical applications; we need designers who can bring their passion for creating elevated experiences, driving innovation, and leading with a customer-centric lens while executing with high judgment, ownership, and strategic, big-picture thinking. This role is part of our Product organization and reports to … design methods to drive initiatives forward, knowing which methods are most appropriate and effective in different scenarios Conducting various research activities (i.e., user interviews, customer surveys, usability tests) to identify product opportunities, aid feature prioritization, and validate the effectiveness of design concepts Creating artifacts such as user flows, storyboards … data analytics to identify growth opportunities with the largest impact across the business. You're a domain expert: using your UX subject matter expertise, customer and industry research, and innate curiosity, you can drive the adoption of design systems, mechanisms, best practices, processes, and tools. Leadership Skills: you see more »

with other departments, particularly acquisition. Your mission will be to enhance engagement, interest, and sales through tailored prospect lifecycle nurture campaigns aligned with our customer journeys. Responsibilities: Develop, articulate, and execute a CRM strategy to nurture prospects and increase conversion rates for new acquisition and retention. Lead the CRM … and successful campaign launches. Analyze and report on all CRM activities, focusing on targets that align with business goals. Develop strategies to enhance lifetime customer value (LCV) and support business growth. Manage all CRM channels, creating and activating effective campaign plans for target audiences. Support our omnichannel customer experience by working with business stakeholders, both internally and externally. Utilize CRM tools and data analytics to gain customer insights and enhance the customer journey. Stay updated on industry trends and best practices, continually seeking opportunities for innovation and improvement. Experience with CDPs like Segment and CRM more »

Leading Commercial UK Retailer require a Business Intelligence Manager to lead cross-disciplined analytics teams to enhance Commercial, Operational and Customer Insight to support senior management in their continued growth strategy. You will work with the broader business to evaluate and access new Technology and Data capabilities to … Commercial UK Retailer Description Leading Commercial UK Retailer require a Business Intelligence Manager to lead cross-disciplined analytics teams to enhance Commercial, Operational and Customer Insight to support senior management in their continued growth strategy. You will work with the broader business to evaluate and access new Technology … analysis and reporting to support divisional strategy and key stakeholder objectives to improve performance and engagement Work across a variety of internal functions including Customer Services, Operations, Finance and IT, and externally with strategic partners, commercial customers to understand data ecosystem and maximise data quality and analytics Ensure the more »

Product Manager Our client is a prominent company known for developing cutting-edge software solutions used by a large global customer base. They are looking for two experienced Product Managers due to the rapid growth of their product and the company. What we are looking for: You thrive on … product vision and strategy to align with corporate objectives. Developing a keen product sense through market analysis, competitor evaluation, and identifying product gaps. Gathering customer insights by engaging directly with clients and collaborating with customer-facing teams. Understanding, articulating, and prioritizing customer challenges and requirements. Using qualitative more »

repairs, follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation … of the customer journey Communicate directly with customers to resolve issues, working with construction and sales team where necessary Requirements of Administrator: Customer service experience within a social housing/construction setting Ideally having worked within repairs or planned maintenance team If you are interested in the above … and would like to discuss further, please contact Nyari Breslin at Sellick partnership Derby or click 'apply now'. Customer Service/Customer insight/asset administrator/asset administration/housing administrator/housing administration/customer contact coordiantor/Raising jobs/raising repairs more »