2 Permanent Customer Insight Manager Jobs in the UK excluding London

Make a difference! A Career for Customer Insight Specialists! Customer Quality and Insights Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Do you have a passion for understanding customers needs and driving change? Are you experienced in Customer Insight … with the opportunity to make a real and positive difference for our customers in a rewarding position within a great team. Your role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights … Workforce Management, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class experience and that we're ahead of the curve in improving the customer experience. We want to be delivering changes to more »

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »