1 to 25 of 123 Customer Requirements Jobs in England with Remote Work Options

Nationals only. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service … for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus … wants”. Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the more »

our dynamic team. We are looking for an experienced PLM (Product Lifecycle Management) Solution Architect who will play a key role in leading successful customer deployments of Aras Innovator solutions. You will lead the technical implementation team in the analysis of business needs, creation of system requirements from … customer requirements, planning, design, configuration, integration, testing, establishing performance metrics and deployment of PLM solutions. What you will be doing: You will be leading a technical implementation team in all aspects of solution deployment. You will facilitate workshops, develop solutions, build consensus across all stakeholders to ensure timely … of technology aligned to business value. You will develop conceptual solution architecture using combination of standard and custom applications to produce end-to-end customer solution. You will lead as well as support the development of requirements specifications, Use Cases, and functional specifications for customer sign off more »

The role of the Senior Project Manager is toensure all assigned projects are properly planned, budgeted, organised, directed, monitored and controlled to safely meet customer requirements and agreed timescales and company financial objectives Be the prime customer point of contact manage relationships with all stakeholders Provide leadership … for the cross functional team (Sales, Technical, Quality, Production) with accountabilities for successful delivery of the customer project External supply chain management to ensure externally sourced parts and services are delivered on time and to cost and quality requirements Maintain a close working relationship with key customer stakeholders to identify project requirements and critical delivery dates and plans Represent the Company at external customer meetings and facilitate customer communications to resolve issues and develop shared plans and objectives Ensure a regular cycle of project review governance meetings to meet the requirements of more »

to work with a wide range of large clients and prospects. Reporting into the Technical Solutions Director, you will be responsible for supporting the customer success, new business and operations teams in their quest to retain, grow and win new customers. You will already have experience in at least … with the latest industry advancements and emerging sustainable practices. Sales and Pre-Sales Support: Collaborate closely with the commercial and operations team and the customer/partner to understand customer requirements and provide technical guidance throughout the sales process. Conduct thorough assessments of client needs, propose tailored … solutions, and offer expert advice on the implementation and integration of sustainable energy products and services. Customer Relationship Building: Build strong and enduring relationships with prospective clients, serving as a trusted advisor. Understand customer sustainability objectives, provide guidance on solutions, and promptly address technical inquiries. Demonstrate a customer more »

then read on. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

then read on. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

facing product development role. A broad technical role reporting to the Systems Engineering Team Leader as the Senior Systems Engineer Technical Lead in this customer facing role you will be the product owner for all technical content. A full lifecycle product development role but your focus will be at … the early stages of the V model around customer requirements elicitation and V+V activities. You will have no direct reports and will not need to be a SME but as the Technical Lead you will direct the work of up to 10 members of the Engineering Team (Software …/Hardware/Electronics etc).. Essential Requirements of the Systems Engineer Technical Lead Externally facing experience working with external customers or suppliers. Full lifecycle systems engineering/product development experience - taking ownership of product roadmap, escalation of everything on the roadmap etc Engineering background - Electronics, Software, Hardware, Systems more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through … a thorough understanding of internal/external customer and regulatory requirements; Provision of the design & development of PLC Code from a pre-written code (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key; ravel to customer sites to carry out site commissioning activities (SAT), post installation more »

of connected cloud solutions with a turnover in excess of £100M and over 500 staff across 5 locations. With a focus on delivering exceptional customer service my client consistently achieves one of the highest NPS scores in the industry and is ranked in the top 50 Best Companies to … to end users can access all their business applications wherever they are. The role of the Business Analyst will be to gather and analyse customer requirements and translate them into functional and technical specifications in order for the migration projects to be delivered on time. You will play … defining the project scope, objectives and success criteria. You'll work closely with the PM, delivery teams and technical teams to gather and understand customer requirements and drive the the project from initiation through to successful delivery. This is a full end to end migration project role and more »

Group Information Service Function is the Tooling Enablement Team. Tooling Enablement consists of three functions Governance, Delivery and Solutions (Pre Sales). We provide customer solution designs and onward implementation of those solutions for our managed service contracts. Tooling Enablement are now looking for an energetic person within our … collaboration with the business to achieve strategic objectives by driving the adoption of best practice methodologies, whilst focusing on continual improvement to enhance our customer experience. We get to know our customers, so we can respond to their needs If you are looking for a team that offers development … sessions. Seek improvement and suggest changes where necessary to improve the solution artefacts in line with TE procedures. Support the team in understanding the customer requirements and identifying and managing technical requirements outside of the standard solution. Ensure the Customer contractual requirements are fully documented more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

Network Solutions Consultant Location: Hybrid working and Leeds area Salary:- £60-70k + Bens Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre Our client, a leading provider of networking services is looking for an … experienced Customer Facing Network Solutions Consultant to join their team. The role requires a high level of interaction at a consultancy level with a variety of Enterprise customers as well as internal engineering and pre-sales teams, providing a broad range of Networking and Data Centre solutions. Experience of … You will be confident & professional when dealing face to face with customers on a technical level and will have the ability to both field customer discussions and present to technical audiences. The role will involve working closely with projects and delivery teams to ensure that customer related projects more »

solutioning and estimation of the managed services effort required for Sales Opportunities. The Solution Principal is responsible for the presentation and delivery of the Customer Success value proposition and proactively supporting our Sales teams as we drive for ARR growth across the EMEA region. While the initial customer requirements are obtained by the Sales team, the Solution Principal may from time to work with the Sales team during the initial discovery process to ensure that the prospect’s requirements are fully understood and included in the scope of works to be delivered by our delivery … team. Responsibilities include: Partner with a team of Product Sales and Pre-Sales team to validate in and out of scope requirements and assist with solutioning as necessary Manage and prioritize Professional Services opportunities Work with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach to more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

and drive the product vision, strategy, and roadmap for our loan management applications, aligning with company goals and market trends. Conduct market research, gather customer feedback, and analyze industry trends to inform product direction and priorities. Feature Prioritization and Development: Work closely with engineering, design, and other stakeholders to … prioritize features and enhancements based on customer needs, market demand, and business impact. Translate customer requirements into clear user stories and product requirements for development teams. Collaboration with Marketing: Partner with the marketing team to develop compelling product messaging and collateral that effectively communicates the value … of our loan management solutions. Contribute to marketing campaigns, sales enablement materials, and go-to-market strategies to drive product adoption and market penetration. Customer Engagement and Feedback: Engage with customers through interviews, surveys, and feedback sessions to understand their pain points, challenges, and opportunities. Advocate for customer more »

project management experience as well as an understanding of manufacturing processes. Key Responsibilities : Take the lead to focus on system continuity, ensuring System/Customer Ownership from point of order, through Operations and to Acceptance. Prior to shipping work to ensure customer requirements and commissioning timetable objectives … are met. Work with Commercial and Sales to agree the Customer and Internal Communications Plan, using a RACI model and identifying key customer and internal stakeholders. Map out key handover points and take, or assign, accountability. Work with the customer representative to understand and support requirements to facilitate commissioning. This may include organising site visits, location inspections, training and other support requirements to smooth the installation path. Project manage to sign off by Service and Process to achieve the sign-off specification to Customer Agreement. Take accountability for post installation introduction and handover more »

s for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with colleagues as required Ensuring up to date knowledge through continual professional development … access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory more »

develop with the business. This is a critical role supporting the front-line Sales Team by assisting in the design, costing and preparation of customer quotations, working with both the Sales and Technical team to ensure our proposals meet the customer requirements competitively. As well as supporting … where necessary. The ideal Candidate: The ideal candidate will be able to demonstrate the following competences: Responsibility Collaborate with the team to deliver excellent customer service at all times. Manage the on-vehicle Sales Order Processing (SOP) inbox, check system designs and BOMs, populate and issue Workshop Request Forms … of orders. Generate completion paperwork. Support the Head of On-Vehicle Sales, Key Account Managers and Business Development Managers, by designing, costing and creating customer proposals for their managed and target customer accounts. Serve as the first point of contact for clients seeking service advise or technical assistance more »

process, domain knowledge and experience, working as a systems engineering subject matter expert. Develop, structure and write the Basis of Design document flowing down customer requirements and their associated acceptance criteria. Create and maintain the requirements database, development of the Supplier requirements and their traceability to … the customer requirement. Lead the acceptance process to demonstrate compliance. Produce and collate evidence to demonstrate system compliance with design and requirements specifications. Provide domain expertise in support of both internal and external design reviews via written and verbal means. Essentials years of experience in systems for complex … electro-mechanical systems conducting functional systems analysis in requirements management of all elements of the systems lifecycle in completing V&V Exercises in working to and auditing against electrical and safety standards Desirable in working complex defence projects in Electrical Safety and Environmental testing in testing of EMC and more »

Customer Support Technician Okehampton, Devon- Hybrid Working Opportunities £25,000 to £30,000 + 5% Match Pension + 33 Days Holiday + Training + Personal Development + Life Assurance (4x salary) + Benefits Excellent opportunity for a Project Manager to join an industry-leading business offering good training and … and in person. This includes maintaining accurate record-keeping in line with Service Level Agreements, assisting in developing and maintaining existing relationships, and understanding customer needs for design change proposals. The ideal candidate should have some experience in a similar role including supporting customers in line with SLA's. … Technical Support through various channels *Maintaining accurate record-keeping aligned with SLA's *Contributing to the development and upkeep of existing relationships, and grasping customer requirements for design change proposals *On-site in Okehampton The Person: *Proven Customer Support Technician experience *Supporting customers in line with SLA more »

London/Middlesex. The Project Manager is a pivotal role responsible for managing several projects, by providing the technical point of contact with the customer and coordinating internal resources to deliver customer requirements on assigned aviation and aerospace projects. Working in collaboration with a hugely talented, friendly … homeworking Responsibilities Provide management and oversight of several programmes and smaller projects. Define project objectives, determine communication to internal resources and allocate tasks. Identify requirements for company resources. Provide forecasting and assist in prioritising deliveries for production. Prepare proposals. Conduct and assist in contract negotiations. Support the global business … disciplines within the project, including customers and suppliers. Ensure product and programme adherence to legal and contractual obligations. Data transfer - provide and maintain the customer interface throughout the formal data transfer process (preliminary and standard data reviews) and/or informal data reviews, whilst incorporating a focus on internal more »

For this role, you will be responsible for providing the framework that appropriately replicates the Big Data needs of a company utilizing data. Essential requirements: More than 3 years of presales experience in the design of Big Data and Data analytics solutions according to customer requirements Previous … experience with the preparation of high-quality engaging customer presentations, excellent communication skills, experience in conversations at CxO level, ability to adapt the message to the customer feedback, etc. Experience in preparation answering RFPs: organize the offer solution team, solution definition, effort and cost estimation, Past experience in … and data quality tools (Informatica, Talend, etc.) Previous involvement in working in a Multilanguage and multicultural environment Proactive, tech passionate and highly motivated Desirable requirements: Experience in Data analysis and visualization solutions: Microstrategy, Qlik, PowerBI, Tableau, Looker,… Background in Data Governance and Data Catalog solutions: Axon, Informatica EDC, Colibra more »

on offer? Strong pipeline of D365 BC projects for 2024 and beyond, across a range of interesting new customers Collaborative team environment, and a customer centric approach A competitive base salary up to £70,000 (flexible, and will vary based on experience) Lucrative utilisation bonus scheme - circa 10%+ … days holiday, pension/health care scheme Fully financed, certified MS Training, and a tailored career progression plan from induction Role & Responsibilities Customer project scoping, business process and needs analysis Conducting workshops to understand customer requirements and developing functional design documentation Hands on functional installation & configuration to … customer needs User acceptance testing and key user system training Providing go-live support and continuous process improvement Location Full home based working flexibility on offer, with the expectation of occasional travel to customer site - project phase dependant. Skills & Qualifications Proven experience in end to end Dynamics more »

FiveStones’ website, outreach, industry events/conferences, sifting through existing networks of contacts Identify customers’ digital maturity level through a consultative approach, acquire business requirements, and prepare solution proposals Manage all sales leads using sales management tools Engage Customer Success and Solutions departments to ensure validity of all … sales proposals, scope of work and customer requirements, pricing, planning of projects being pitched and/or signed off by the customers Effectively work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going more »

the Sigma Energy Management software configuration and data quality for all customers. You will need to identify and investigate anomalies, escalating them to the customer where possible cost savings could be made in their energy costs. You will work to strict SLAs to deliver reports to customers on a … monthly basis, so the ability to interpret information is vital. Key responsibilities will include: Dealing directly with customer queries Configuring and designing reports to meet customer requirements Maintaining data integrity Analysing data, making recommendations to the customer to meet their objectives Hours of Work : Full Time … hours per week) Hybrid home and office based. Data Analyst – Energy Industry Requirements: We would particularly like to hear from candidates who have at least 1 years’ experience in a data analysis and reporting role and who are familiar with working to SLA goals and KPI objectives. You will more »