3 Permanent Customer Requirements Jobs in Fife

per annum, but this is dependent on experience. Responsibilities: Timely Response: Address inbound technical helpdesk tickets and calls promptly within the agreed-upon timescales. Customer Service: Deliver exceptional customer service, ensuring consistent updates and clear communication regarding ticket resolution. Problem Resolution: Utilise tools to assist merchants/customers … Maintain excellent attendance and reliability, with a willingness to adapt to varying work hours and workloads. This role emphasises the importance of efficiency, communication, customer satisfaction, and accountability in providing technical support. Who they are looking for: Able to communicate with customers, internal and external, through written medium and … solutions using "problem-solving" tools provided Able to manage my own workload Ability to be flexible and work to changing priorities demanded by the customer requirements Able to deliver high levels of accuracy and quality in both problem resolution and root cause analysis Benefits: Be part of a more »

you will be a co-ordinating figure, dealing with the project team and stakeholders across all areas of the project. The role is a customer facing role, building long term relationships with partners is essential and you will interpret the needs, expectations, and limitations of Customer requirements … offer an end-to-end virtuous cycle approach to projects which includes: Analyse, Develop, Comply, Maintain, Install, Build & Design. Our Innovative, creative and a customer focused approach ensures that DPS delivers the highest standards of safety, service & sustainability. This approach is fully embraced throughout our business and ensure we … improvement of our quality management system ISO 9001:2015. We aim to minimize environmental impact of our own systems and help develop environmentally responsible customer solutions. DPS Group recognises its obligations to act responsibly, ethically and with integrity in all its dealings with staff, customers, brand partners and suppliers more »

with a passion for problem solving. Your proven ability to manage multiple priorities, collaborate with stakeholders, and deliver impactful outputs, aligns seamlessly with the requirements of our business. With a keen eye for detail, innovative thinking, and a track record of contributing to collaborative working atmospheres, you are well … in this exciting opportunity, leveraging your analytical prowess to influence strategic programs and deliver actionable insights which contributes to the growth of both our customer base and our business. What you'll do: Collaborate various stakeholders to gather information based on requests providing clear, concise updates on any work … BAU reporting on an ongoing basis with high adherence to SLA’s Perform regular maintenance and audit checking of reporting suite to ensure meeting customer requirements. Transform raw data into actionable data sets that effectively serve our stakeholders' needs. Develop in-depth expertise in data handling, facilitating accelerated progress more »