1 to 25 of 118 Permanent Customer Requirements Jobs in the Midlands

Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. … issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint … resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (i.e., pre more »

We are looking for x2 Customer Success Managers to join our Business Development Team based in Coventry. Reporting to the Head of Sales operations, the Sales Operations team is tasked with acquiring, managing, and growing our customer relationships whilst maximising margins. This key role will work proactively to … provide support services to customers with a focus on maximising sales operations effectiveness and customer experience. Duties and Responsibilities The role will foster and cultivate client relationships to help The MTC develop even greater levels of customer intimacy. Liaising, influencing and working alongside the Marketing team around specific … events, collateral required for Sales, Bids, or other customer related events. Support the collations and production of customer and business specific presentation/Case Studies to ensure this is to the required standard. Ensuring relevant business information/Sales reports are produced and shared when necessary. Working closely more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

then read on. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

way of working. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst or similar Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge Application Support Analyst Responsibilities : Customer Support: Reacting to first line application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside expected SLA internally to more »

Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge) Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge would be very beneficial Junior IT Support Analyst Responsibilities : Customer Support: Reacting to first line … application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside more »

and air. Our services range from a full vehicle inspection to overhaul of complete piece of equipment to single part re-engineering, offering the customer full peace of mind that our design will increase the length of time between service intervals and in the long term save them money … of projects. This will involve working as the day-to-day interface between Tidyco and our customers. Creating project plans to met the customers requirements, liaising with our production team and providing feedback both internally and externally. This will be a new role within the business so it allows … the successful candidate to set-up and mould appropriate structures to ensure success. Reporting Relationship Reporting to Rail Divisional Director Main functions '' Understanding customer requirements and turning that into detailed project plans '' Ability to work on multiple projects at once '' Ability to identify and understand project risks and more »

documentation and training material conforming to relevant Company standards and procedures Undertake functional testing and validation of developed code, documentation, and training materials Investigate customer product use scenarios, reproducing issues and resolving these. Taking ownership of some key project areas, whilst offering advice to wider team members on technical … be undertaken Assist with resource planning procedures needed for each project Act as one of the primary contracts for customers in order to understand customer requirements and translate into technical requirements. Produce designs and specifications to meet customer requirements Identify and participate in research activities to more »

the Role of Quality Manager You will be accountable for the implementation of our quality agenda at Milton Keynes, complying with legal, group and customer requirements and working closely with the site team to ensure that all aspects are performed in line with standards. Key Responsibilities as Quality … of Refresco UKs Quality Management agenda and standards. Be accountable for site implementation of Refresco UKs Quality Management agenda, complying with legal, group and customer requirements and then working closely with the site team to ensure that aspects are performed in-line with standards. Ensure due diligence can … be demonstrated to satisfy the requirements of external agencies. Responsible for timely and accurate reporting of internal Refresco KPIs to the management team. Be responsible for ensuring GMP and Hygiene standards are communicated to the operational teams and processes are in place to effectively monitor and manage them. Partake more »

Programme Manager to join our team in Rugeley, you will be responsible for successfully managing a portfolio of projects, providing effective leadership to achieve customer requirements and business goals. Key Responsibilities: Manage a portfolio of projects, providing effective leadership to Project Managers to achieve customer requirements … and managing a team. Experience of the commercial elements of project management, including managing contracts and supporting bids & proposals. High commercial and business awareness, customer focus, and sales orientation. APM Chartered Project Professional or equivalent qualification is desirable. Experience of managing multi-disciplined projects with a focus on systems more »

Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To support the branch in operating an effective European outbound operation in response to customer requests and network standards in a cost effective and efficient manner. To maximise profit whilst not compromising quality and service by providing effective solutions … operation and use of various Dachser Tools (including but not limited to Domino, Outbound Planning Tool, Charter Tool) Effective management of loading to meet customer requirements and departmental KPIs Cost accrual and processing of purchase invoices Effective communication with other departments in Northampton and the UK as well … daily processes and maintain quality standards of the company. Ensure that profit is maximised at all opportunities without compromising quality To efficiently respond to customer requests for charter and groupage services to provide cost effective and efficient solutions Maintain a supplier database ensuring that there are a range of more »

way to implement bespoke automation and control process for the application using the company (internal software) and DACS (Data Acquisition and Control System) from customer supplied requirements and specifications. · Developing C# control software using the advanced CADET API to implement the solution. Knowledge of VB6/VBA is … useful for supporting legacy systems · Interfacing to 3rd party equipment for integration within the CADET and C#. Requirements: · Knowledge of protocols such as Ethernet, Serial, Ethercat, CAN, AK protocol (over Ethernet/Serial) is useful · Developing automation sequences using standard CADET editor tools · Create test and acceptance procedures · Creating … custom system functionality based on customer requirements · Frequent site visits to customer for installing, testing and documenting the solution, within the UK and globally as required · Understanding and ability to modify electrical systems to suit applications · Work with the Commissioning engineers and project/site managers to more »

medium volume component and accessory parts specialists. They delivera wide range of services and innovative products, designed to exceed the exacting specifications and quality requirements of their customers. About the role : Reporting to: Production Engineering & Quality Manager Responsibilities: Support the management of all quality-related issues within the manufacturing … Goods Receiving team s (e.g. internal, supplier, customer and customer warranty) Be instrumental in the identification of defect root cause and instigate permanent corrective actions for product quality issues. Routine use of Global 8D process. Work with internal and external stakeholders to resolve quality issues that arise as … actions need to be taken to resolve. Periodically report to management on the topic. Assist with first off sample approvals Promote the use of customer preferred techniques for APQP & continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis Participate in cross-functional teams in more »

to work scheme Flexitime Free parking Life insurance Sick pay The Role: Determining the best way to implement bespoke automation and control process from customer supplied requirements and specifications. Developing C# control software. Knowledge of VB6/VBA is useful for supporting legacy systems Interfacing to 3rd party … Analysing post test diagnostics logs to advise fault rectifications within complex engineering systems Create test and acceptance procedures Creating custom system functionality based on customer requirements Frequent site visits to customer for installing, testing and documenting the solution, within the UK and globally as required Work with … the Commissioning engineers and project/site managers to achieve sign off from the customer. Source code management via SourceTree, BitBucket and Jira Requirements: Will have a degree in robotics, Mechatronics, Automation engineering or similar. Will have at least 3 years of experience in a hardware based automation role. more »

best way to implement bespoke automation and control process for the application using the internal software and DACS (Data Acquisition and Control System) from customer supplied requirements and specifications. * Developing C# control software using the advanced CADET API to implement the solution. Knowledge of VB6/VBA is … Analysing post test diagnostics logs to advise fault rectifications within complex engineering systems * Create test and acceptance procedures * Creating custom system functionality based on customer requirements * Frequent site visits to customer for installing, testing and documenting the solution, within the UK and globally as required * Understanding and … with the Commissioning engineers and project/site managers to achieve sign off from the customer. * Own initiative garage projects based on anticipated future requirements and enhancements of existing tools * Providing information to the sales department for quotation purposes. * Source code management via SourceTree, BitBucket and Jira * Ideally suited more »

tasks such as requesting project information from other departments and clients, checking schedules, creating designs/3D models using CAD software based on client requirements and supporting the team with taking and confirming measurements for individual projects. As the Trainee CAD Technician/Detailer you must have the ability … smooth running of the technical department Ensuring the detailing and assembly process can proceed to a schedule Detailing edge protection to suit build and customer requirements using Computer-Aided Design (CAD) software Requesting 3D model and any specific requirements, to enable the detailing process to commence Aiding … the technical team in measuring for chargeable areas in builds, and the creation of site prints Detailing customers edge protection requirements CANDIDATE REQUIREMENTS Effective communication ability both verbal and written Excellent IT skills (particularly e-mails and Microsoft Office) Good organisational manner with a co-ordinated approach to more »

contribute to and/or supervise the following: High-level and low-level design documents, test specifications, maintenance manuals. Installation of (as dictated by customer requirements): Windows in bare-metal and (primarily VMware) virtual environments. Various (integrated control system) COTS products. SIEM solutions. Configuration of Windows and COTS … products to meet user requirements and customer/industry standards. Perform vulnerability scanning and address any resultant issues. Troubleshoot installation/configuration issues. Internal/customer testing and resolution of any resultant issues. On site commissioning. What you will bring to the company: Experience: At least more »

to a brand new site in April 2024 in Newcastle-under-Lyme. You will be responsible for: Preparing and submitting quotes in line with customer requirements and health and safety requirements Responding to customer enquiries by telephone, email and post Following up quotes to ensure order … submission of literature) Providing after sales support (drawings and specifications) Providing support to the external sales team Sourcing new customers You will have: Strong customer service and query resolution skills Proficiency in MS Office Strong organisations skills Some experience of technical sales (highly desirable) Estimating experience within the manufacturing more »

insight into Food To Go innovation needs. Assisting in working on current innovation and strategy workstreams means that recipes are always in line with customer requirements whilst being technically sound and adhering to internal business requirements such as cost, ingredient requirements etc. Leading internal processes from … wider team be responsible for ensuring that all products shown to customers have been costed, deliver target margins and approved internally prior to a customer presentation. Ensure effective communication between development, technical, process, commercial, purchasing and operations departments. Ensure all relevant information is correct and ready for customer presentations Fully understand all aspects of the customer in terms of NPD strategies, procedures and structures The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued more »

develop with the business. This is a critical role supporting the front-line Sales Team by assisting in the design, costing and preparation of customer quotations, working with both the Sales and Technical team to ensure our proposals meet the customer requirements competitively. As well as supporting … where necessary. The ideal Candidate: The ideal candidate will be able to demonstrate the following competences: Responsibility Collaborate with the team to deliver excellent customer service at all times. Manage the on-vehicle Sales Order Processing (SOP) inbox, check system designs and BOMs, populate and issue Workshop Request Forms … of orders. Generate completion paperwork. Support the Head of On-Vehicle Sales, Key Account Managers and Business Development Managers, by designing, costing and creating customer proposals for their managed and target customer accounts. Serve as the first point of contact for clients seeking service advise or technical assistance more »

with the Principal Systems/Performance Engineer will enhance project delivery as needed.Responsibilities include developing technical specifications and solutions for intricate actuation systems, involving requirements capture, architecture development, trade studies, requirements validation, design performance analysis, modelling, verification, and integration.What will your day-to-day responsibilities look like?Understanding … interpreting, and clarifying customer and stakeholder requirements.Establishing system architecture and developing interface definitions.Managing requirements and creating specifications for internal and external suppliers.Utilizing computer modelling and simulation for actuation systems, encompassing hydro-mechanical and electro-mechanical systems.Supporting product design and development through static and dynamic analysis, including sizing, sensitivity … and robustness analysis, as well as control law development.Conducting trade-off analysis to identify optimized solutions.Producing project deliverables, such as Performance Analysis reports, Requirements Management Plans, System Description Documents, Verification Summaries, and Compliance Reports.Generating and tracking progress on requirements validation, traceability, and verification matrices/summaries.Analysing customer more »

programs. The role: The Project Engineer will be the primary technical lead of designated projects. They will be the point of contact with the customer and will ensure their designated projects are delivered on time, right first time and within cost targets. This will be achieved through strong technical … throughout the project. Specific responsibilities of the role will include: 1. Contract Review Participate and contribute to all related pre-contract reviews with the customer Participate and contribute to all related internal contract reviews Ensure all customer requirements are captured and understood 2. Engineering & Planning Establish methods … of manufacture for required items and transfer these through to effective manufacturing routings. Definition of all material, subcontract and other non-manufacturing requirements Creation of manufacturing route cards and issue for manufacture Creation of stage drawings, procedures and other manufacturing aids as required Provide technical support throughout the designated more »

the Principal Systems/Performance Engineer will enhance project delivery as needed. Responsibilities include developing technical specifications and solutions for intricate actuation systems, involving requirements capture, architecture development, trade studies, requirements validation, design performance analysis, modelling, verification, and integration. What will your day-to-day responsibilities look like … Understanding, interpreting, and clarifying customer and stakeholder requirements. Establishing system architecture and developing interface definitions. Managing requirements and creating specifications for internal and external suppliers. Utilizing computer modelling and simulation for actuation systems, encompassing hydro-mechanical and electro-mechanical systems. Supporting product design and development through static and … robustness analysis, as well as control law development. Conducting trade-off analysis to identify optimized solutions. Producing project deliverables, such as Performance Analysis reports, Requirements Management Plans, System Description Documents, Verification Summaries, and Compliance Reports. Generating and tracking progress on requirements validation, traceability, and verification matrices/summaries. more »