fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »
satisfaction. The Role: As a Junior Business Analyst, you’ll be the bridge between the client and development teams. By first helping to gather customerrequirements and then translating this into a technical specification documents and usable designs for the development teams to read from. During this process … work again with the client to oversee delivery of their bespoke software into their business, as well as managing any post-implementation snagging issues. Requirements: Degree in Computer Science or equivalent. Understanding of the software development lifecycle. Knowledge of Agile working methodologies. Excellent communication skills, both written and verbal. more »
a crucial role as the bridge between the client and development teams, as well as supporting junior colleagues in your team. By first gathering customerrequirements and then translating this into a technical specification documents and usable designs for the development teams to read from. During this process … work again with the client to oversee delivery of their bespoke software into their business, as well as managing any post-implementation snagging issues. Requirements: Bachelor's Degree in Computer Science or equivalent. Strong understanding of the software development lifecycle, preferably being from a hands-on development background. Extensive more »
satisfaction. The Role: As a Junior Business Analyst, you'll be the bridge between the client and development teams. By first helping to gather customerrequirements and then translating this into a technical specification documents and usable designs for the development teams to read from. During this process … work again with the client to oversee delivery of their bespoke software into their business, as well as managing any post-implementation snagging issues. Requirements: Bachelors Degree in Computer Science or equivalent. Understanding of the software development lifecycle. Knowledge of Agile working methodologies. Excellent communication skills, both written and more »
NMS Recruit are seeking a Customer Project Coordinator for a thriving telecoms business. You will be reporting to the Project Delivery Lead, being responsible for managing all project deliverables across the company's product set. In addition to the day-to-day management of fibre orders you will be … tracking risks, assumptions, issues and dependencies. Assist the project delivery lead in planning the project delivery and compiling project initiation documentation in line with customer requirements. Maintaining good working relationships with preferred suppliers and partners, ensuring the project is kept within agreed commercial tolerance. Provide support on client escalations … motivated with an eye for detail Able to liaise and interact effectively with management, technical teams, and customers. Ability to listen, empathise and gain customer confidence. Flexible approach and able to manage varying workload. Willingness to stand up and present your ideas. Benefits Up to £26,000 DOE more »
