3 Apprenticeship Customer Service Jobs in Bradford

desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training Apprentices more »

stainless 316L and Phosphor Bronze on multiple machines Work to tight deadlines in a pressurised working environment to fulfil our corporate promise of exceptional customer service Verifying and editing CAM programmes in order to ensure components are manufactured to the desired quality and efficiency standards Interpret complex engineering more »

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led … IT Fundamentals+ Masterclass 1 - Engaging the Customer. Masterclass 2 - Negotiation Skills. Masterclass 3 – Becoming the next top seller. Key areas covered are: Communication skills. Customer service. IT Infrastructures. Effective Sales Techniques (Negotiation, Objection Handling & Closing). Data Security. Problem Solving. Project Management. Offers a permanent role upon completion of more »