18 Customer Service Jobs in the City of London with Remote Work Options

A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to wor k. Partner with CSG (Customer Services Group) to execute third party savings savings in 2024, establish a pipe line for 2025 supporting the strategic direction of Sky. The role … will report into Group Head of CSG (Customer Service Group) Procurement, within the Corporate & Business Procurement team Main categories of responsibilities will be Third Parties Contact Centre for the UK, working closely with the Senior Procurement Manager for CSG. The Corporate and Business team is part of the … as well as Sky specific matters. What You’ll Do Become the focal point to run the required vendor selection, for the Sky welcome customer service estate in 2024/25 Specifically facilitate vendor/s performance and technical criteria (with CSG and Procurement) that successfully proves whether more »

Home based role This is a great opportunity for you to be instrumental in supporting the development and management of our Release Management lifecycle service, within a fast pace and dynamic environment, which includes scheduling, coordinating and the management of releases across the enterprise and our customers, spanning multiple … You'll Be Doing: '€¢Work with internal/external teams and vendors to develop, implement and maintain, automation where feasible, across the Release Management service lifecycle. '€¢Support the maintenance of the Lifecycle Manager (LCM) database, inclusive of data-entry requirements, maintaining data quality & data integrity. '€¢Assist in the release … business sign off. '€¢Create Change records and package release records specifying the effect on CIs within the Release Management service. '€¢Work with project and service support teams to ensure any potential CI's are correctly identified and managed through a quality release management deployment programme. '€¢Ensure that the CMDB more »

etc Troubleshoot Citrix session/remote access issues. Help troubleshoot the clients bespoke Apps such as APT, Docosoft, Openbox What were looking for: Good customer service (VIP users are often in the office) to respond to issues when users walk up to the IT hub area. Basic AD more »

applications. Collaborate with other IT teams to ensure efficient resolution of issues. Document and track all support activities in the ticketing system. Provide excellent customer service and communicate effectively with users. Benefits: Hybrid working Car allowance 25 days annual leave (plus bank holidays) An additional half day holiday more »

Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is … Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and … maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project more »

Responsible for managing a technical team of Infrastructure Engineers provide managed services to our large customer base, across a wide range of infrastructure technologies and SLAs. Help strengthen our Team as our Head of Infrastructure Operations. Home based role Job Description: Responsible for managing a technical team of Infrastructure … Engineers provide managed services to our large customer base, across a wide range of infrastructure technologies and SLAs. What you'll be doing: •Key part of the Hosting leadership Team, providing leadership in a virtual capacity and direct people management capacity. •Successfully lead infrastructure Operations Team, driving … a culture of service excellence and continuous improvement with the objective of delighting our customers. •Direct line management of Windows, UNIX & Storage Engineers and Architects, ensuring regular 1-2-1's are carried out where objectives are tracked and training & progression requirements are identified and actioned. •Accountable more »

Someone with excellent organisational skills and strong attention to detail -The ability to work under pressure and accustomed to working to operational deadlines -Excellent customer service skills and a strong command of written and spoken -A natural problem solver who is happy to formulate solutions to everyday operational more »

sabre experience but they will cross train. Senior business travel consultant - Touring duties -Working closely with the US team to provide a continuation of service during UK hours -Working with the high profile clients booking flights, accommodation, and ground transportation, dealing with musicians, production crews and artist management -Provide … a top-tier, discreet service, addressing all clients travel needs and preferences -Maintain excellent communication with clients, understanding their unique requirements -Collaborate with tour managers, event organizers, and production teams, aligning travel logistics with client schedules and commitments. -Act as the primary point of contact for UK time zone … touring skills required -Touring experience is a must -Ideally sabre knowledge but they would cross train from another GDS for the right person -Exceptional customer service skills -Strong organisational skills, attention to detail, and commitment to providing unparalleled service to high profile clients Additional information -Hours of more »

it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky : the more »

All Information Specialists undertake weekly enquiry and cataloguing work and assist with the promotion of their services. Looking for candidates Information Specialist, with outstanding customer service skills who can confidently communicate with a wide range of service users by email, over the phone and in person. You … web resources; the ability to write and present complex information clearly and concisely for different audiences. Experience of working in a library or information service at a professional post-qualification level. This role offers the opportunity to work independently and use your initiative; lead on small projects; and be more »

want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting … the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff more »

Strong SuccessFactors experience. Technical and functional knowledge of SuccessFactors. Advanced-level Excel skills. Experience in data reporting and dashboard creation. Strong stakeholder management and customer service focus. more »

large law firm or corporate library and be knowledgeable about business, corporate transactional, intellectual property, and legal research resources. You should possess a strong customer service orientation, the ability to work independently as well as part of a firm-wide research team and must have excellent written and more »

and emails from clients in a polite, efficient, and professional manner -Offering expert advise in all aspects of travel -Maintain the outstanding level of customer service provided by the 'day' team -Work as part of an efficient team, communicating effectively both internally and externally -To issue, re-issue more »

When you join the John Charcol Network, you will be part of the driving force that provides our clients with market leading advice and customer service, the cornerstone of the John Charcol heritage. more »

working on a mixture of accounts -The other 50% will contain a variety of jobs, consisting of training new and existing staff, deal with customer service issues, log annual leave and sickness, performance reviews, monitor and ensure emails are responded top in a timely manner, monitor teams workload more »

delivering to over 150 countries worldwide? You will be joining a technology team who have a passion for innovation, collaboration, and providing the best service to their customers as well as embracing new ideas, technologies and approaches. As a Senior Fullstack developer, you will be joining one of their more »

responsible for the implementation, and delivery of end-user computing solutions that meet the needs of the business. The ideal candidate will have excellent customer facing skills with a strong EUC engineering background with experience in an operational support role or an EUC focussed infrastructure back-end supporting role. … to have a good multi-discipline, integration level knowledge across other technical areas such as networking and server infrastructure. You will act as a customer facing Architect delivering projects and providing technical governance supporting the engineering teams and the Project managers to ensure a successful outcome. Candidates will combine … of smaller bespoke & tactical work that does not fall into the wider EUC Solution portfolio. '€¢Provide the interface between engineering, project management and the customer to ensure the architecture model is delivered as intended. '€¢Troubleshoot technical delivery issues and ensure appropriate solutions are put in place. '€¢Ensure solutions are more »