1 to 25 of 721 Permanent Customer Service Jobs in England with Remote Work Options

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful German Customer Service Administratorwill be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment … ensuring that a satisfactory conclusion is reached. The successful German Customer Service Administratorwill need to have a passion for excellent Customer Service. The successful German Customer Service Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in more »

Customer Service Advisor (French Speaking) £24,000 - £25,000 + Mon-Fri + Training + Hybrid + Company Benefits Slough Are you able to speak French and English fluently and have a background in Customer Service? Are you looking to work for an expanding company who … training, hybrid working and excellent company benefits? On offer is the chance to join a company with over 30 years of experience in providing customer service specialising in legal and energy companies. They are committed to providing a friendly working environment, amazing training and development and great company … benefits. You will be handling customer service queries over the phone and via email in French and in English for global companies. You will be expected to meet the company's KPI targets and provide high standards of customer service. This role would suit a French speaking more »

Customer Service Advisor - Helpdesk/Contact Centre Hybrid Working with 2 days in Preston, Lancashire - Do you have first class customer service skills? - Want a role with no weekend, late nights, or Bank Holidays? - Work for a company that offers career progressions. - Incentives and recognition that … buy and sell leave. If so, we want to talk to you . A glance at the role: We have the opportunity for a Customer Service Advisor to come and join us working on our Pensions Helpdesk, starting on 8th July 2024. You will be confident and professional … providing the highest standard of customer service to members, employers and 3rd parties calls into our Helpdesk. The role is focused on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPPA within SLAs and to exacting standards, in a fast-paced more »

world of potential We’re looking for an energetic, dynamic people leader to join the team. You will lead a team of highly motivated customer service professionals, striving to develop and empower them to deliver world class customer service while balancing client service demands. You … regions and representing our Centre of Excellence. As part of the Contact Centre Leadership team, you will play an integral part in enhancing our customer service offering across all our communication channels. We’re looking for someone who can grow, develop, and shape the team you’re working … A role you will love You will take responsibility for your team’s contribution towards the success of the Contact Centre’s operational and service delivery goals, delivering excellent customer service whilst achieving client service level criteria, management, and development of your team members, ensuring high more »

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role insupporting and guiding B2C customers through technical glitches, product … features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance,mostlyvia email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via … Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will be abigadvantage. Zendesk more »

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role in supporting and guiding B2C customers through technical glitches … product features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance, mostly via email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will more »

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role in supporting and guiding B2C customers through technical glitches … product features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance, mostly via email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will more »

Why we need you? The Junior Customer Support Consultant (or Associate Support Consultant, as we call it internally)is part of the Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle customer enquiries, as well as managing complaints and issues. The customer service team provide a professional and engaging experience to our … our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in the form of exceptional customer experience. As a customer service advisor, you are responsible for providing a quick, effortless and exceptional customer service experience to more »

a world of potentialWe’re looking for an energetic, dynamic people leader to join the team. You will lead a team of highly motivated customer service professionals, striving to develop and empower them to deliver world class customer service while balancing client service demands.You will … multiple regions and representing our Centre of Excellence.As part of the Contact Centre Leadership team, you will play an integral part in enhancing our customer service offering across all our communication channels.We’re looking for someone who can grow, develop, and shape the team you’re working with … the business.A role you will loveYou will take responsibility for your team’s contribution towards the success of the Contact Centre’s operational and service delivery goals, delivering excellent customer service whilst achieving client service level criteria, management, and development of your team members, ensuring high more »

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful Customer Care Administrator will be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment - ensuring … that a satisfactory conclusion is reached. The successful Customer Services Administrator will need to have a passion for excellent Customer Service. The successful Customer Care Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in both oral and written more »

Pensions Customer Service Pensions Helpdesk/Contact Centre Hybrid Working with 2 days in Preston, Lancashire - Do you have first class customer service skills? - Want a role with no weekends, late nights, or Bank Holidays? - Work for a company that offers career progressions. - Incentives and recognition … buy and sell leave. If so, we want to talk to you A glance at the role: We have the opportunity for a Pensions Customer Service - Helpdesk/Contact Centre to come and join us working on our Pensions Helpdesk, starting on 10th June 2024. You will be … confident and professional, providing the highest standard of customer service to members, employers and 3rd parties calls into our Helpdesk. The role is focused on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPPA within SLAs and to exacting standards, in more »

Service Delivery Coordinator Location: Bilsthorpe, Newark, NG22 8UA, UK Salary: Competitive + Benefits Contract: Permanent Contract Hours: Part time - 20 hours per week Service Delivery Coordinator - Benefits: A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase with length … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role: To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a … Customer Service Engagement Advisor, armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You … ll be an integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »

Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a … Customer Service Engagement Advisor, armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You … ll be an integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. Th e role will be working Monday to Friday, though in the future you may need to work more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. You … will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to Space … colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with them more »

We are looking for a Finnish Customer Service Advisor to join a multi-award winning company at their Head Office in Watford. The company are looking for someone who is fluent in Finnish to join their team. The company offer fantastic benefits which include working from anywhere in … the world for 4 weeks a year, 30 days of annual leave PLUS bank holidays, private healthcare and a generous annual bonus. As a Customer Service Advisor, you will be working with a team of people to respond to queries from existing customers to diagnose issues and provide … senior leadership team Organising item collections, returns and sending out replacements Develop product knowledge and share with customers Consistently providing an empathetic level of customer serviceCandidate requirements: Fluent in Finnish and English Experience within a customer service role Full rights to work in the UK (we cannot more »

Do you have at least 1-2 years Customer Service experience, coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping clients? If so, our rapidly expanding client, within the technology sector is keen to hear from you … This varied Customer Success Executive role will be paying a basic salary of £25,000 - £30,000 plus benefits, working remotely, with a visit into their office in Ely, near Cambridge, one day per week. You will be living within 30-45 minutes of Ely/Cambridge and ideally … support as needed Managing reviews and renewals Creation of invoices (Xero), quotations and general administrationThe Person: My client is open about your background, but Customer Service experience is essential, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working more »

homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help Customer Service Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing … organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building long term relationships with them, pre and post sales support and consultancy, and occasional training. You'll need to be able to explain and persuade … how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business Development Sales - Handling Inbound Existing more »

Customer Service/Service Desk Advisor Melksham - OFFICE BASED Full-time, Permanent £24,000pa Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role … email. Main Duties Ordering parts Arrange site visits for engineers to attend Log support tickets Assign engineers to tickets Arrange delivery of parts to customer sites Follow up on support Tickets to ensure they are completed and closed Skills and Experience Ability to work in a fast-paced environment more »

and estate agencies and offers fantastic training and career development opportunities into software engineering, IT support, project management and testing. Were looking for outstanding Customer Service people (no prior tech experience required) with brilliant communications skills (verbal & written) and a desire to learn, cross train and build a … career in technology. Youll require the following skills and experience: 1+ years experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success) Outstanding written and verbal communications skills Experience resolving customer queries by phone, email and chat Strong problem solving and critical thinking more »

Customer Service Account Executive - Fulfilment Northampton, Northamptonshire Up to £27,699 per annum, depending on experience About us Were an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our … from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role As a Customer Service Account Executive, you will provide front line telephone and email support to a portfolio of Fulfilment Clients, understanding their bespoke requirements and … providing a high level of customer response and service. The key responsibilities of the role will include: - Resolving day to day queries including processing of all orders and any correspondence relating to those orders with the customer and other ILG departments - Utilising the client and in-house hosted more »

Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »