Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Northallerton, North Yorkshire, Yorkshire, United Kingdom
North Yorkshire Police
to appoint an Information Security Officer to join the Business Design and Assurance (BDA) Department where you will embrace the concept of collaboration, driving service excellence and continuous service improvement. As Information Security Officer you will lead the Information Security team ensuring the delivery of high quality, credible … who is keen to foster a positive and inclusive team culture and ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and associated key performance indicators (KPIs) to inform ongoing performance measurement and improvement of service delivery. As such we are looking for an individual who has a drive to demonstrate real value to front line services through data and results. Key responsibilities: Lead, manage and develop the more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customerservice, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. … In this role you will be working within a contact center environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties will include… Taking calls & answering emails from our Trade, Retail, Contracting and … provide a resolution or escalating to the appropriate team 1st responder for technical queries, via email and telephone calls Resolving any query that the customer may have where it be a service request, part & product availability, or safety information, applying technical and logical problem-solving skills to reduce more »
of skills (including certification) and progression to employment, training and education Establish and deliver both one to one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, failed to attend sessions with customers Deliver one to one interventions at induction and assessment and … by one to one or group sessions ensuring at all times identify individual learning needs Refer to internal and external agencies to progress the customer Plan training and other interventions for each customer Deliver further interventions with customer as required, assisting customers to decide on options for … advisers and managers Local Authorities particularly SRB Partnerships, Employers About You Ideally working in training, guidance, advice & counselling environments Previous experience working with vulnerable customer groups Working to targets with excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries Good knowledge of welfare more »
Castleford, West Yorkshire, Yorkshire, United Kingdom
D J Byers
experience you will be able to make a positive and rewarding impact on the business. We are committed to providing the highest level of customerservice and the successful candidate will endorse this commitment by presenting a professional and knowledgeable face to the Client when undertaking site visits … for installations, service and maintenance. In support of this, the Company is committed to ongoing personal development training and strategies for its employees. You will be on Call 1 in 5 weekends (Friday evening, Saturday & Sunday 08.00 to 18.00 - primarily telephone support). What you'll do Tasks and … Responsibilities: Completing installation, service and maintenance on CCTV and Access Control systems Working in commercial environments Provide reliable, quality support and service to customers at all times Assist customers and colleagues with technical issues either on the phone or face to face Work closely with other engineers and more »
Uxbridge, London, United Kingdom Hybrid / WFH Options
Encore
and the ability to prioritize multiple tasks effectively. Strong team player with a proactive approach to problem-solving and process enhancement. Outstanding focus on customerservice and hospitality. Competencies: Achieving Results Communication Initiative/Personal Empowerment Decision Making Exceeding Customer Expectations Influence Employee Benefits: Private Healthcare: Comprehensive … with the latest and greatest in our industry. Global Presence and Opportunities Worldwide: Be a part of our global team with diverse opportunities. Long Service Programme: Rewards for your dedication and loyalty over time. Why Join Encore? At Encore, you will be part of a vibrant team that values … professional growth, results, and exceptional customer service. We offer a dynamic work environment where innovation and dedication are at the forefront. Apply Today! Ready to redefine the events technology landscape? Join our exciting Talent team, in a role where your efforts are recognised and rewarded. Apply now to become more »
Moreton-In-Marsh, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Wanstor Ltd
Joining our award winning service desk team as a Technical Consultant you will play a pivotal role in elevating our clients' IT experience. Your primary focus will be providing 2nd line support to our retail and hospitality clients including some big brand names. The main focus of this will … be as an additional resource working primarily with our new client based onsite in the GL56 area. In this customer-centric and results-driven position, you will collaborate with and are supported by the wider team at our head office. As a Technical Consultant you will be passionate about … opportunity for IT professionals eager to make a meaningful impact. The Key Requirements... minimum one years' experience providing IT support at 2nd line strong customerservice skills At Wanstor, we are known for our commitment to providing exceptional customer support to our clients across their IT estates. more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Tunstall Healthcare (UK) Ltd
have an exciting opportunity to join us as a Repairs Helpline Operator . Our response team play a vital part in our life changing service, making a real difference to our customers by providing support and reassurance which helps people live life to the full in their place of … repair calls from a variety of customers, ensuring correct procedures are followed and appropriate contractors called. You will also respond to calls received from service users to ensure that they provide reassurance, comfort, and assistance in a calm and friendly manner at all times. In addition, you will support … on out of hours service repairs calls for Tunstall service customers and Response Operations with no emergency tasks. The Ideal candidate: You will be a great listener, calm and collected, able to confidently communicate over the phone and have a reassuring tone and empathetic nature. Key skills and more »
party Suppliers. Ensure that the integrity of individual database components is always maintained. Assess the key information that can used to improve cost management & customerservice, including involvement in key supply projects where analysis is required, providing support for other project team members. Provide ad-hoc reporting as … Study support (where applicable) Access to Re:lease Colleague Car Scheme Enhanced parental leave Occupational Health Programme Introduction bonuses for referring an Employee or Customer Access to LinkedIn Learning/time towards to your CPD Cycle2work Scheme Free breakfast/fruit EV charging points, bike storage, shower & changing facilities … parking (limited) Progressive/collaborative culture Why LeasePlan | ALD Automotive? With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. more »
Role: Defence Field Service Engineer Contract: Permanent Salary: £32,219 + £3k bonus for maintaining Sponsored Reserve status Location: Larkhill Our Defence Engineers are integral to the delivery of our MOD contract. As part of this role you will be required to become an active member of the Army … or have been out of the military for over 6 years will be required to attend Army Reservist basic training. As a Defence Field Service Engineer you will be responsible for; The service and maintenance of materials handling and plant equipment in support of the MOD Fault finding … break downs, planned preventative maintenance and pre delivery inspection of all equipment Ensuring customerservice is kept to a high level and any queries are addressed Following all MOD site rules whilst on base Adhering to safety guidelines and all policies set out by customers and AmeyBriggs Complete more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise CustomerService Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the CustomerService Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customermore »
Tewkesbury, Gloucestershire, South West, United Kingdom
Babcock
of the Security Officer: Thinking and reasoning skills for dealing with emergencies Concentration and diligence skills to stay alert and aware of your surroundings. Customerservice skills for challenging people politely but firmly Excellent verbal communication and negotiating skills. Able to conduct tasks on computer or hand-held more »
Turn IT on are looking for a Sales Support/Purchasing Executive who has a flair for sales support a passion for providing exemplary service to our customers to join our Procurement team. turn IT on is a vibrant and people focused business, and this is an excellent opportunity … supply of quotation, production of sales order and purchasing of products. Working closely with our projects, technical and installations teams to offer first class service to our customers. Based in the Witney head office, you will work within the Procurement team, reporting to the Procurement Manager. Our ideal candidate … education IT sector, be an exceptional communicator, used to liaising with internal and external customers; and understand and practice the key principles of good customer service. You will have excellent attention to detail, ensuring quotes are generated accurately in our CRM system, that these are converted effectively to sales more »
per annum Uxbridge/Hayes Campus We are seeking a part time Careers and Employability Adviser to provide an effective, impartial careers service tailored to the needs of individual learners and prospective learners.You would work closely with curriculum and external partners to deliver a high quality service, host … and UCAS events and learner centred workshops within the College, and support the Colleges employability agenda. The role requires an individual with excellent interpersonal, customerservice and communication skills.You will need to possess a minimum of a Level 4 qualification in IAG, Careers Guidance or related area, experience more »
Leicester, Leicestershire, East Midlands, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customerservice in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customerservice Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
ETS global support teams to act as a local ‘hands and eyes' resource as required to ensure regional infrastructure is maintained at a high service availability level Creation and upkeep of Knowledge Base articles Creation of training materials for end users at all IT knowledge levels What's in … Operations Analyst: Degree and or relevant qualification in technical field and at least 3 years of IT experience including 2 years in a technical customer support role Full driving license as travel to provide onsite support to various UK sites required A valid passport as the opportunity to travel … within the European region is part of the role Customerservice focused skills. The role will require working with end users at all levels of Ecolab with various levels of IT knowledge and directly supporting top-level management and global senior executives remotely and in person Familiarity with more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Pertemps Newcastle & Gateshead
Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. Maintaining Qualifications and Updating Criteria: Continuous improvement is more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
NTT Global Data Centers EMEA UK ltd
across the EMEA region and continues to grow with new Data Centers due on-line within the next year and beyond. Your Responsibilities Excellent customerservice skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via … infrastructure, UPS, Generator, etc NOC monitoring - responding to alarms and escalating where appropriate Join on-call rota (once probation passed) Your Profile ITIL knowledge, Service Desk, Data Center Design Awareness, CompTIA or equivalents A good overall understanding of data center infrastructures from (UPSs, generators, CRACs, AHUs, chillers, busbars, tap more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Arnold Clark
Were looking for an experienced and ambitious Service Manager to work at our Nottingham Motorstore. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours. About the role As a Service Manager for Arnold Clark, you will have full … responsibility for delivering consistently excellent customerservice and making sure both the retail area and workshop are maintained to the highest standards. As well as managing and coaching staff, setting goals and objectives, and making sure youre compliant with policies and procedures, youll ensure the daily smooth running … This role would suit an experienced automotive manager with lots of fantastic ideas and a proactive, positive attitude. Day-to-day duties Managing a service team of technicians, advisors and support staff, and making sure productivity and efficiency targets are achieved. Making sure all the servicing work that takes more »
Solihull - Office Based About Our client: They are a global manufacturing leader dedicated to excellence in their field. With a commitment to innovation and customer satisfaction, they continually strive to set industry standards. As they uphold their reputation as a leader, they are currently seeking a Training and Maintenance … the Training and Maintenance Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of internal processes while delivering exceptional customerservice to their clients. Your primary responsibilities will include scheduling engineers and trainers' visits, managing contract renewals, and fostering positive relationships with both … new and existing customers. Your focus will be on providing outstanding customer support and fostering business growth. Key Responsibilities: Coordinate and schedule visits for engineers and trainers, ensuring timely and efficient service delivery. Manage contract renewals and ensure all agreements are up-to-date and accurately maintained. Act more »
Hitchin, Hertfordshire, South East, United Kingdom
dormakaba
Have you got excellent customerservice skills, knowledge of mechanical engineering and the ability to understand and explain engineering principles to others? We are currentlyseeking a TECHNICAL SUPPORT ENGINEER to offer customer and product support to our clients in the construction and associated industries. A JOB THAT … as new products come out. This is a great opportunity for a mechanically orientated individual who has a real interest in both engineering and customerservice and who has the confidence to communicate with customers on a technical level. EXPERIENCE THAT MATTERS : YOUR SKILLS As this is a … maternity and paternity offer to eligible employees Life Assurance Healthcare Support, including an Employee Support and Assistance Programme Health & Welling App inc Digital GP Service Access to LinkedIn Learning Employee Discounts Available At dormakaba we believe in the success of diverse teams and in providing equal opportunities for our more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
you work from the office 3 days per week. From May 2024 we have car parking spaces available on site. You will join our service desk, which means youd spend some of the working day helping users remotely, over the phone and from time to time in person at … to learn to join our team in supporting our charitable and social enterprise clients across the UK. Essential requirements At least 5-6 years service IT support and help desk management experience Excellent problem solving skills with a proactive attitude Excellent interpersonal & customerservice skills Excellent organisational more »
internal systems to ensure operational efficiency and compliance. Candidate Requirements: A minimum of 2 years of demonstrable experience in sea freight import operations. Exceptional customerservice skills and a keen eye for detail. Strong organisational capabilities to manage multiple tasks efficiently. Proficiency in computer skills, enabling effective navigation more »
to Belgian and German classics. All served exactly how the brewer intended. Our strategy to launch and grow the PerfectDraft brand, product range and customer base has been via our own Direct to Consumer ecommerce stores in Europe, with presence in 8 countries and now we are expanding this … a pivotal member, reporting directly to the Head of Growth at PerfectDraft UK. Your primary responsibility will be crafting and executing strategies to boost customer retention and loyalty through exceptional experiences. This role demands a profound understanding of customer behaviour, strong analytical prowess, and the ability to collaborate … seamlessly across departments to drive tangible outcomes. If you're passionate about fostering enduring customer relationships and optimizing their journey with our brand, we encourage you to apply. Additionally, you'll oversee the Content and Community Manager, as well as the CustomerService Executive, as part of more »
Basingstoke, Hampshire, South East, United Kingdom
Thrifty Car & Van Rental
Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve preparing … the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customerservice, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … a fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customerservice and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on more »