4 Permanent Customer Service Jobs in Epsom

both broad and specialist knowledge. The post holder will provide administrative and technical support generally to department and end user staff The quality of service and response is crucial, the post holder will communicate effectively with clinical staff, suppliers, manufacturers, contracts and procurement staff regarding maintenance of medical equipment … for advice. This role is of vital importance and will require the individual to be proactive and highly organised individual who continually strives for service improvements. You will provide outstanding customer service to our service users, taking a 'can do' approach to your duties. You will … of the organisation. Main duties of the job The post holder will provide a high quality preventative maintenance, repair, calibration, safety and acceptance testing service on a broad range of complex and patient critical medical equipment. In addition the post holder will provide technical advice and training on both more »

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts … knowledge. Ensure the correct procedures are followed for escalating major incidents when reported. Ensure accurate and informative information is recorded within tickets. Requirements IT Service Call Management. Remote Support. Laptop builds - Win 10 to Win 11. Fundamental Desktop troubleshooting. Password resets, permissions, new starters, access changes. Desktop and Laptop more »

testing of websites and applications across various browsers and environments. Contribute to team efforts by occasionally supporting day-to-day responsibilities and fostering internal customer service excellence. Key Attributes/Knowledge/Skills/Experience: Bachelor's degree in Computing/Computer Science or related field. Demonstrated experience … days over 5 years' service. Additional day off for your Birthday. Employee benefits such as Blue Light Card, Cycle to Work scheme, and Long Service Awards. Workplace Pension and Employee Assistance Programme. Supportive working environment with ongoing learning and development opportunities. Agile and flexible working culture promoting work-life more »

probation period + Qualification Support Full Time - Permanent Values: Innovative, Exceptional, Trusted Company: Leading Commercial Debt Collection Solution Your Background: Credit Control, Debt Collection, Customer Service/Communication Sectors: Financial Services, Credit Control, Debt Collection About us: We are a well-established professional commercial debt recovery consultancy, working more »