1 to 18 of 18 Customer Service Jobs in Essex with Remote Work Options

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role insupporting and guiding B2C customers through technical glitches, product … features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance,mostlyvia email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via … Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will be abigadvantage. Zendesk more »

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role in supporting and guiding B2C customers through technical glitches … product features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance, mostly via email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »

Graduate Service Engineer £24,500 (Average OTE £32,000) + Commission + Full Training + Progression + Excellent Company Benefits Home Based: Essex Are you a hands on individual looking to kickstart your career in engineering with a market leader that provides full training and progression? On offer is … This company have been established for over 70 years and are renowned for their training programs and developing motivated individuals to become fully fledged Service Technicians. In this role you will repair and service a range of industrial and domestic equipment, whilst providing customer service support … to receive full training and be provided with excellent career opportunities within the engineering sector. The Role: Assessment, repair and calibration of industrial devices. Customer Service and support. Full training provided with further career progression. Monday to Friday. Bonus scheme to increase your earnings. The Person: NVQ Level more »

and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills Domestic Gas experience desired White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer … Technical Support, Appliance Maintenance, Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be more »

and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills Domestic Gas experience desired White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer … Technical Support, Appliance Maintenance, Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be more »

At Giant Screening we have an exciting opportunity for a Customer Success Manager to join our growing team. Salary: £27,000 to £30,000 per annum Location: Homebased-UK ( with option to work from office) Hours: 37 hours per week, Monday to Friday within the UK service hours … risk and remain compliant. To understand more about Giant Group and our services please browse our website at: www.giantgroup.com About the role As the Customer Success Manage r, you’ll play a crucial role in facilitating the delivery of a diverse array of screening services and solutions to clients … across various industries. You'll lead the coordination of activities, conduct thorough service reviews, and collaborate closely with clients. As a key point of contact, you will manage the wider Customer Success team to ensure seamless customer support, meeting and exceeding KPI’s while serving as the more »

Service Desk Manager – Colchester Salary - Up to £55,000 GS Solutions are currently partnered with a "modern workplace" focused MSP, who are looking for a service desk manager to their team on a permanent basis. This position is based on-site in Colchester, with the opportunity to work … from home once every fortnight or so - as well as very small requirement to visit their other offices. Skills Proven experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system more »

will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support … Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system up-times, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within … required. International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants. more »

and you are confident in providing customers with support online or by phone, we have a great opportunity for you to join a friendly customer support team. This opportunity gives you the opportunity to play a vital role in supporting and guiding B2C customers through technical glitches and product … features. As Customer Product Support , your primary responsibilities will include: Respond to technical WIFI connections and APP queries. Give friendly customer support and guidance over the phone or through Live Chat. Problem-solving and troubleshooting technical issues on how to navigate how to use APPS from Apple Store … proactive mindset. A passion for gaming, health, fitness or sport will be abigadvantage. Ability to multitask and thrive in a fast-paced environment. D2C customer service experience. Benefits: Competitive salary with opportunities for growth and development. Comprehensive training. A collaborative team culture where your ideas are heard and more »

to the Commercial Team Leader and the primary purpose of the job will be to support our admin team aircraft operators in providing excellent customer service. This is a permanent position working Monday- Friday, 8.00am- 4.30pm. The post holder would be expected on site full time, there is no … Sales and Admin Team members internally as well as with external aircraft operators and customers. Using internal systems (Aerotrac) to generate consistent quotes by Customer and by Component type to agreed margins. Liaising with Buyers & Production Team to ensure the necessary parts and expertise are available to facilitate any … done to a quality and professional standard. Ensuring all quoting and estimating is accurate and recorded in the appropriate Company IT systems. Responds to customer enquiries in a professional and timely manner. Adheres to all Company standard operating procedures Adheres to all health and safety procedures Meets customer more »

next step in your career with a company who are experts in their field & who well known for their excellent product ranges, levels of customer service & sound moral and ethical principles & who can offer long term progression within the business. The role: Health & Safety: ensuring safe system of … Where required provide assistance, guidance, and support to meet technical queries. Productivity: target inspection team, monitor and deliver inspection jobs to agreed budgetary programmes. Service delivery: establish efficient sequences of work for inspection works, reduce client disruption and no access to assets being inspected. Training & development: review inspector capabilities … demonstrate an attention to detail, with a 'can do' attitude and clear mindset to problem solve and getting things right & to timelines. Have a customer centric approach in delivering excellence and motivating others to do the same. Demonstrate experience of using digital systems/apps and Microsoft Excel. Must more »

Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers … An IT based qualification * A strong knowledge of PC hardware, Windows platform and application support * Excellent communication skills (both written and verbal) with good customer service experience * Ability to take ownership of issues * Ability to formulate and express your own ideas to improve the level of customer more »

Ensuring compliance with all relevant regulations and standards. Monitoring project progress, addressing any issues promptly to ensure timely and on-budget completion. Providing exceptional customer service, maintaining our reputation for excellence and empathy. Qualifications: Proven experience in surveying and project management, preferably within the home adaptations sector. Strong more »

ideally Chartered MRICS/FRICS and will have experience in dealing with projects over £100k in value. Someone who values building relationships, delivering outstanding customer service and ensuring the highest technical quality would suit this role. Wed also like you to have/be: Team focused working with … on time and on budget, to the highest standard Reactive anticipating and effectively resolving issues that arise, responding to daily workloads as dictated by customer requirements and client SLAs Communication skills confident in managing multiple stakeholders, with excellent verbal and written communication skills Excellent technical knowledge of both domestic more »

claims efficiently. Your tasks will include recommending payments, producing client reports & letters, and liaising with contractors for optimal outcomes. Requirements: " Previous experience in a customer service office environment. " Organized, diligent, and able to see tasks through to completion. " Excellent communication and negotiation skills. " Ability to handle demanding customers more »

exceptions on PO orders Manage the business rules in VIM for PO and Non-PO invoices Handling and resolution of invoice queries Provide exceptional customer service to internal and external customers at all times General administration duties Qualifications Good communication skills at all levels including a wide range more »

the production team within an established and successful SME. Working closely with the operations manager, you will bring about continuous improvement and deliver outstanding service to customers whilst delivering cost-saving initiatives through quality improvements and technical innovations. Responsibilities Creating and maintaining quality standards for the site and ensuring more »