10 Customer Service Jobs in Glasgow with Remote Work Options

MB588: Field Service Engineer Location: Glasgow and surrounding areas Salary: £26,000 - £36,000 DOE + Overtime OTE £31,000 - £41,000 Working Hours: 39 hour week + weekday and weekend overtime rates Additional Company Benefits: Training, Pension, Private Health Care, Daily lunch allowance (tax free), Customer Service … Bank Holidays. Overview: First Military Recruitment is proudly working in partnership with a fantastic equipment manufacturer business who are looking to recruit a Field Service Engineer on a permanent basis due to growth based in and around Glasgow. Duties and Responsibilities: This is a Field based role (working from … home) and will include visiting customer sites and providing excellent customer service to many varied clients. Duties will include carrying out preventative maintenance, repairs, installation, calibration/verification of weighing equipment and other equipment within interesting and varied industries such as aggregates & minerals, cement & concrete products, agri more »

Senior Technical Customer Support Advisor At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the … of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of … your career and make a profound social impact as a Senior Technical Customer Support Advisor (Senior Technician) on our Technical Support Team at our Citypark offices in Glasgow. What you’ll achieve As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and more »

cloud MSP with a global, talented team of employees. Join us and be part of our team!! Normal Navisite is looking for an experienced Service Desk engineer to join our existing team providing 24/7 to our customer base from our Glasgow based office. This role is … offered primarily as an office-based role, with some hybrid work available. Service Desk Engineer Responsibilities: Delivering high quality IT support service in line with targeted SLA's with professional ticket handling in the company's CRM system and excellent communication with end-users. Ability to work under … pressure in a fast-paced environment. Possess Strong customer service, analytical, and problem resolution skills. Strong communication skills; Excellent English (Written and spoken). Ability to be empathic and sympathetic to our users. Capturing all interactions and ticket resolutions within our ticketing system * * Service now to aid more »

Directorate You could be just the right applicant for this job Read all associated information and make sure to apply. Business Systems Business Area Service Delivery Location Glasgow or Dalkeith Salary range £35,577 - £40,993 Type of Contract Permanent Contract Part Time/Full Time Full Time/… not just in this country, but around the world. SQA is recruiting for an Asset and Configuration Analyst. This is a role within the Service Performance Management function. The role sits in the Business Systems Service Delivery team who are responsible for managing the services Business Systems deliver … supported services are captured, documented & maintained accurately. The analyst will initially be focussed on maintaining and building on the current CMDB (Configuration Management Database), service mapping, reviewing asset and configuration polices/processes, and carry out a full end to end review of Service Asset and Configuration data more »

TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and … due diligence governance processes are in place and running smoothly Ensuring high availability, reliability, performance and IT security of cloud environments Managing TSGs internal "Service Catalogue" of approved infrastructure components and M365 policies, working with solutions architects to continually improve Planning and coordinating software or infrastructure releases of key … customer facing business applications Benefits: Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Electric vehicle salary sacrifice Perk box discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based more »

platform. Cloud IT Infrastructure experience, particularly Azure. Strong technical skills in supporting Windows Operating Systems, both server and client Solutions-driven with an excellent customer service approach. Experience in both on-premise and cloud infrastructure support. Advanced knowledge of core infrastructure technologies. Experience of Microsoft server technologies up more »

delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customer service, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »

main focus of your role will be to make sure that our clients Cognos Controller software is maintained, enhanced and that users receive effective customer service. Our client has 250 global users, your role will be to respond to issues and/or change requests, whilst ensuring that documented more »

Talent are delighted to be partnered with a prominent Scottish financial services company based in Glasgow city centre. With a commitment to providing exceptional service to their clients, they are dedicated to helping individuals navigate the complex and challenging financial markets with expertise and compassion. We are seeking a … a dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving skills, and a strong commitment to providing exceptional customer service. As an Infrastructure Engineer, you will play a key role in ensuring the smooth operation of IT systems and providing technical support to more »

be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. … the implementation process is paramount. You will identify and properly manage any risks and issues and, along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape … days annual leave and a 9 day fortnight (second Friday off a month). What's required: ** A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery ** Having worked for a Software or SaaS business (SaaS ideally more »