1 to 25 of 44 Permanent Customer Service Jobs in Kent

Role: Customer Service Administrator Outbound Contract: Permanent Hours: M/F 0830 - 1730 Location: Dartford, DA2 6QS Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among … Pension Contribution 27 Days Holiday Employee Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To deliver a customer focused service quality to meet customer and network needs and requirements, adhere to local production quality control tools to maximise profit and … contribute to the strategic vision of the branch. To coordinate outbound customer service for the development of a strong team ethic, a culture of trust internally, within and for the network and with the customers in the pursuit of delivering a quality service to the customer more »

Customer Service Support Maidstone, Kent (Commutable from: West Malling, Rochester, Ashford, Sittingbourne, Staplehurst, Marden, Coxheath, Lenham) £25,000 (£32,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Customer Service experience from an Automotive background, looking to work for a global … within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor. You will be working on a days-basis out of their modern and fully equipped/dealership. You will be responsible for delivering … excellent customer service and post-sales support care. This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser more »

Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of … products. The Technical Customer Advisor, would be responsible for taking calls from customers and talking through the issue, assisting where possible and giving technical advice. Then should the issue not be able to be rectified over the phone, the advisor would then be responsible for liaising with an engineer … to fix the fault. The Advisor would also be responsible for logging ongoing jobs and ensuring these are completed. The Technical Customer Advisor, must have experience within a similar role, but this doesn't have to be within the plumbing and heating sector, as training will be provided for more »

scenes your skills help keep our Operations Centre running smoothly. This diverse and interesting role will require you to take responsibility for co-coordinatingthe service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between … the Service Drivers and the Operations & Service Manager. A day in the life of an Administrator at phs will involve; Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the OperationsCentre. Answering calls from … service drivers, clients and Head office regarding site service. Acting as a link between the Service Drivers and the Operations Manager& Service Manager. Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames. To prepare more »

proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate … and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with … access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory more »

Job Title : Data Centre Service Support Technician Location: ? Ash Radar Station , Marshborough Rd, Sandwich, Kent, CT13 0P Hours of Work: Hours of Work: 48 hours over an 8 day shift cycle inclusive of 1 hour paid break per shift Rota 12 hour shifts, 4 nights, 4 off 4 days … days Company Pension Scheme Private medical Cover Life Assurance Extensive non-taxable benefits The Role Due to internal promotion Cyberfort are looking for a Service Support Technician to join our friendly team. Reporting to the Service Support Operations Manager youll be part of a team providing 24/…/365 support for data centre and service desk functions. No two days are the same in this interesting role. Youll be looking after customers and colleagues, supporting a wide range of data centre and customer equipment, resolving queries, installing, and supporting hardware and software as part of more »

FRENCH SELECTION UK Customer Success Representative (German speaking) Salary: around £25,000 pa Location: Dover, Kent At commutable distance: Folkestone, Ashford, Canterbury, Maidstone, Deal, Aylesham, Hythe, Rye, Kent Ref: 5421G *Full time & permanent position* VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search … faster & more efficiently by our team of consultants. The Company: One of the UK's leaders in their field, our client is a vital service provider to international transport companies operating both in the UK and in Europe Main duties: You will be the main point of contact for … clients. You will support them as well as advising them on services available in order to maximise trading operations The Role: Act as a customer service advisor for clients based both in Europe and in the UK Promote the company's services and increase sales opportunities Regularly touch more »

in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »

you will also relish the opportunity to impart your technical knowledge to others and mentor junior engineers. Your professional, respectful, and proactive approach to customer service will be key in ensuring clients receive top-notch support. Responsibilities: Provide ticket support on the Helpdesk, engage in project work, and … Apple products Group Policy administration skills Cabling survey and installations experience Exposure to Ubiquiti/Cisco Wireless technologies Previous experience working in a Managed Service Provider (MSP) environment Recognised accreditations (MCP's, CompTIA, Apple) Person specification: A logical and methodical approach to tasks A willingness to learn and teach … Excellent documentation and communication skills High standards of customer service A personable and approachable nature Keen attention to detail If you feel you would be a valuable asset to the business, then apply today! Refer a friend and earn up to £500! If you know someone who is more »

Field Service Executive Permanent, full time Field based in South London/Dartford Excellent salary, company car, bonus & benefits Field Service Executives thrive on partnering with retail customers to resolve complex problems that often result in negotiations. They enjoy visiting customers and building relationships to understand the nuances … They are excited by potential connections, performance improvements in their accounts and using reports alongside digital data to complete route cause analysis within their customer portfolio. The purpose is to build great relationships with our customers, educate them about CHEP and ensure we can work together to maintain/… from misuse and returned to CHEP, or re-use paid for. You are a person who enjoys training and influence to ensure the CHEP service is delivered, leading to improved customer satisfaction and CHEP collection performance. This is a role that empowers you to use your soft skills more »

join our growing IT Team on a permanent contract out of our offices in Maidstone, Kent, where you’ll provide an exceptional level of customer service to our business, across our various regions and regional sites. About The Role… As our IT Support Technician, you will be the … IT support, you will have to triage issues, and determine whether it can be fixed immediately or needs escalating, and to whom. Your excellent Customer Service Skills will be beneficial as you can be expected to participate in the processing of incoming calls to the Service Desk more »

We have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need … it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits … and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. more »

Service Technician Ebbsfleet Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want … have a vested interest in the company, where we can all contribute to and share in the companys success. We are looking for a Service Technician for the Ebbsfleet team to help provide Medstrom products to our customers across London and the South. The Benefits - Competitive basic salary of … Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role: As a Service Technician, youll be required to deliver an effective and timely maintenance service to customers. After training, this will include the delivery and installation more »

Job summary Do you want to make a difference? At Maidstone and Tunbridge Wells NHS Trust, we strive to deliver the highest standards of customer service and the Patient Advice and Liaison Service (PALS) is a key part of this. Responding to thousands of enquiries per year … received via our drop-in service, email, telephone and online reviews, this small team provide a recognised invaluable service to patients, relatives and other stake-holders. Main duties of the job An exciting opportunity has arisen for a full time Band 4 PALS Officer. The post holder will … Friday (excluding public holidays). The post holder will be required to work at both Maidstone Hospital and Tunbridge Wells Hospital, in line with service needs. The ideal candidate will have a background of working in PALS, patient experience or similar customer services role. We are seeking someone more »

a very successful distributor of woodworking machinery and due to their continued success Staffbase have been appointed to recruit for the position of Field Service Engineer. The Field Service Engineer will have excellent mechanical engineering and basic 3-phase electrical fault find and repair skills. You will operate … as a 'home based' field engineer responsible for maintenance and repair or machinery throughout South East England. The Role: The Field Service Engineer will be responsible for effective delivery of mechanical & electrical maintenance, service and repair of woodworking machinery at customer sites throughout South East England. Duties … electrical fault find and repair skills. Previous experience with woodworking machinery will be advantageous, however full training will be given. You will demonstrate good customer service and communication skills and you will be of a friendly disposition. Benefits: Competitive basic salary and gross earnings OTE £45K - £50K Company more »

opportunity has arisen within KMPT for an experienced, confident, self-motivated, forward thinking, organised, proactive and enthusiastic Administrator to join the Kent Clinical Neuropsychology Service for West Kent to provide administrative support to theMaidstone, Sevenoaks, Dartford and Gravesham localities. The post holder will work as part of a dynamic … duties of the job The job holder will be part of a small team who are a flexible resource serving the Kent Clinical Neuropsychology Service for West Kent, including Maidstone, Sevenoaks, Dartford and Gravesham localities in the provision of excellent administration support. The post holder will be expected to … organise work for self and other team members, and have front line contact with service users, carers and the general public or other external stakeholders, as well as internal colleagues. The post includes typing, preparation of correspondence, customer service, organisation e.g. maintenance of effective and efficient working more »

business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »

business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »

Job summary As an Administratoryou will join our friendly and welcoming team, based at Gravesham Community Hospital, who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovationto really make our service users … wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of office and service activities, including the smooth running of the office and secretarial/administrative support to a range of frontline clinical colleagues. Please see attached Job … Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

for operational production and business growth across Tarmac. As the Project Manager you will ensure the project surfacing operations run safely, delivers first class customer service to our clients, drives efficiency improvements throughout the scheme and looks to maximise financial returns for Tarmac. You will plan, create, manage more »

1st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service. You will take ownership of incidents and requests assigned to you and manage them through to resolution. Role & Responsibilities: Provide desk-side and … Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows 10, VPN Passionate about IT and providing customer service Overview: £28,000-£30,000 depending on skills and experience 24 days holiday + bank holidays Workplace pension scheme Internal Trainings Company more »

on the hunt for a new challenge? As a 1st Line Engineer, you'll be part of a tight-knit team, tackling everything from service desk tickets to on-site hardware fixes. But this isn't your typical support role. This modern and fast-growing MSP is all about … wellbeing An Employee Assistance Programme with access to trained counsellors As a 1st Line Engineer, you will: Perform duties that include ticket support on Service Desk and hardware maintenance Have a diligent approach that achieves a long term and cost-effective result for clients Demonstrate a professional, respectful, and … proactive approach to customer service Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting Demonstrate a logical and methodical approach to troubleshooting, thinking outside the box to reach the best resolution Key skills and experience: Windows Server (Apply online only) Windows more »

have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »

Senior 2nd Line Support Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity and achieve … laptops, servers, and network infrastructure. Install, configure, and maintain operating systems and software applications. Perform hardware and software upgrades as needed. Collaborate with the service desk team to ensure timley resolutions of client issues. Document and maintain accurate records of client requests and resolutions in our ticketing system. Assist … proactively identify and address potential issues. Stay current with industry trends and emerging technologies to provide valuable insights and recommendations to clients. Provide excellent customer service and maintain a positive client relationship. Essential Skills & Experience: Previous experience in IT Support/Helpdesk Role. Previous experience leading a team. more »

+ 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS … with the organisation and SMEs to develop and execute the company’s desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate … products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in payments more »