7 Customer Service Jobs in Liverpool with Remote Work Options

Hennef (greater Cologne area) of Germany and are one of Europe’s leading providers of modular storage buildings, specialising in lightweight construction technologies. Uncompromising customer focus, reliability and quality have ensured us strong national and international growth. Our customers include DAX corporations as well as medium-sized companies throughout … qualify and categorize opportunities based on our defined criteria. Once all requirements, specifications, and individual circumstances are known, you'll coordinate visits between the customer's contacts and your field colleagues, and then prepare a smooth handover internally. Our modern CRM system ensures meticulous documentation of all interactions, activities … and information, allowing you to maintain oversight even with multiple concurrent projects. We're seeking someone with at least some direct customer contact experience, preferably in a B2B environment, although experience in related fields such as customer consulting, sales, or market research will also be considered. Strong language more »

We are currently hiring for a Customer Operation Specialist - Supply Chain . This role focuses on delivering top-tier customer service to the UK market, managing inbound and outbound communications, and overseeing order receipt processes. Collaborating closely with various departments, the aim is to meet customer … deliveries to retailers. This requires keen attention to detail and a proactive approach to optimizing operational efficiency. Overall, the role is instrumental in boosting customer satisfaction and driving success in the UK market. Your Responsibilities Overseeing and nurturing relationships with retailer supply chain teams through leading regular review meetings … aiding in order processing from inception to delivery and invoicing. Ensuring a service level of 98.5% by effectively communicating potential future out-of-stocks to customers and proposing mitigation options. Monitoring and evaluating customer order adjustments. Collaborating with commercial teams to develop joint forecasts incorporating supply chain insights more »

customers the freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »

installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide … 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping users informed. Supporting other team members, you will be happy to get involved in a range of projects and working … to get the job done. The Benefits: - Competitive salary - 25 days holidays - Enhanced holiday entitlement based on length of service - Holiday buy and sell scheme - Company pension scheme - Health care cash plan - Life Assurance - Employee Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About more »

The company & your role This is a hugely successful business who pride themselves on their reputation in their industry, building the business on excellent customer service. They require a highly motivated Software Developer to join their dynamic team where you will play a crucial role in leading and mentoring more »

At Adaptable Recruitment we have a fantastic opportunity for a Customer Services Administrator - Telephony to join a fast growing company in the Liverpool area Salary: £23788 6 months FTC - with potential to go permanent Fully office based: discussion over hybrid working after training Working hours: 35 hours Reporting into … Team Leader Main Responsibilities to include: To maintain a high standard of customer service through efficient and courteous handling of incoming telephone calls and processing claims in an accurate and timely manner Answer and handle incoming telephone calls in a professional, courteous & timely manner Respond to and resolve … customer queries received by email Respond to telephone queries by checking details on the company system Issue claim forms, membership applications and other information to. customers as requested Update the system with changes to membership details by telephone, email or paperless change requests Process claims forms as required Ensure more »

What will your role be? You will be responsible for managing and developing our core systems whilst proactively supporting any infrastructure changes to drive service improvement. Youll be accountable for the maintenance and technical operations of the computing infrastructure, in addition to leading the team to deliver an excellent … service to customers. Please view the Job Description attached for further details. Who are we looking for? You will be educated to degree level (in a relevant subject) and have considerable experience in LAN/WAN technology management. Youll also be experienced in successfully managing a team and large … scale projects, with excellent customer care skills. Youll have experience installing/configuring hardware and software and in-depth knowledge of computing standards and hybrid/cloud technology. For further details, please review the Job Description & Person Specification. Encouraging diversity We are delighted you are considering applying for a more »