15 Apprenticeship Customer Service Jobs in London

s Estate Operations Department as their apprentice Help Desk Operative. You'll work within a small team which is responsible for providing first class customer service to internal customers liaising with a range of support services at the University including the Maintenance teams and Contractors. Role This position … is a unique opportunity for an enthusiastic and ambitious Level 3 Customer Service apprentice to gain a wide range of skills and experiences which will equip them to further develop a successful future career in Customer Service and/or Higher Education Administration or Management. The … Help Desk Operative is to respond to a high volume of customer enquiries and service requests and to ensure those requests are accurately and correctly accommodated. The role is strongly ‘customer facing’ and the establishment of effective customer relationships is critical to provide an effective service more »

identifying, sourcing and ordering parts. Role Safe storage of parts Handling, storing receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/enquiries and processing customer’s orders The Parts Advisor Apprentice will be working with both customers and workshop staff, over the … face, using computerised stock management systems and parts identification programme – ECAT A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service Training Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks … training includes: Visiting the HFA academy VRQ in the parts industry Visited in House once every 28 days by the skills coach Level 2 Customer Service Practitioner standard qualification A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities more »

We are looking for an enthusiastic individual who is looking to achieve a Customer Service Level 3 Apprenticeship. This is a fantastic opportunity to work with Panacea Software and train with Barnet and Southgate College. Role Ensure prompt and effective response to support requests via telephone, email, online … recommendations and referrals Ensure effective configuration, maintenance and use of the company’s systems to provide comprehensive records and deliver a consistently excellent support service Create and maintain a comprehensive, accessible and user-friendly help-site including FAQs and a knowledge-base for all users Help to answer customer … to your colleagues as required to meet unforeseen challenges and fulfil the changing needs of our small and growing business. Training Qualification: Level 3 Customer Service Specialist Southgate Campus - 1 Workshop Per Month Enhance career with potential full-time employment after successful completion of apprenticeship Apprenticeship Standard Customer more »

desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training Velocity more »

Use of Cargowise operations system Invoicing and job costing Customs entries Assist in all aspects of the operation where/when required Focus on customer service Regular customer communication and involvement in meetings and business reviews Ensuring all reports including internal and customer specific are completed … Positions Available 1 Closing Date Thursday, 20th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Ability to work to deadlines Enthusiastic Qualifications 5 GCSE’s including Maths and English GCSE or equivalent, grade more »

Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest London on Permanent basis. The successful candidate will … client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully reimbursed. Fluent working knowledge of Microsoft Technologies with English verbal and written communication skills are essential. Technical Skills Required … Migration • Broadband Technologies • VOIP Technologies • Professional Certifications such as CCNA, CCNE, MCSE, MCP, MSDST, MCITP are desirable Required for this role are: • Considerable B2B customer service experience in a support based role • Documentation skills • An interest in emerging technologies • Good administration skills • Technical fault finding by analysis • Good more »

Liaising with landlords and tenants to ensure the process runs smoothly along with terminations Marketing, collating and processing invoices Property management whilst providing excellent customer service at all times The role includes a continuous long-term training and development programme starting with Level 2 Housing and Property Management … Closing Date Saturday, 15th June 2024 Start Date Saturday, 29th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Logical Team working Initiative Qualifications English and Maths GCSE or equivalent, grade 4/C or Above (Desired) About the Employer … an independent letting and property management agency, located just half a mile from Oakwood Tube Station. Ashmore Residential Mission Statement Creating a world class customer experience for client owners and tenants alike, we set out to redefine the residential letting experience. Creating a welcoming, supportive letting service while more »

Duties include - booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 17th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

full-time wage. Duties include booking customers in, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 20th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

a chance to start an exciting career while earning a full-time wage. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Duties include; booking customers in for eye tests, pre-screening, recommending suitable frames … Duration 18 Months Positions Available 1 Closing Date Monday, 17th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

Expected Duration 24 Months Positions Available 1 Closing Date Monday, 16th December 2024 Start Date Friday, 20th December 2024 Desired Skills Attention to detail Customer care skills Problem solving skills Team working Initiative Patience Physical fitness Qualifications Maths and English GCSE or equivalent, grade 4 (Desired) About the Employer … expert colleagues, repairing over 100,000 vehicles a year. You’ll find our highly qualified technicians deliver true excellence on every job. And our customer service is founded on respect and integrity. We respect the environment too. Our innovative technology drives us to use the most sustainable repair more »

support for our customers. This role and has great potential in a vibrant environment to grow. Apply now! You will support projects team with customer IT projects. Role Assist and direct staff or customers when support tickets are raised Support projects team with customer IT projects, including preparing … IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services Maintain and update existing products and services and provide documentation to support … where applicable Support and maintain software and hardware used in the organisation's day-to-day operations and services Provide an excellent level of service to our customers, being professional and courteous at all times In addition to the above there may be other duties to carry out in more »

grade 2-9 (A* - E ) (Desired) About the Employer IMTECH INVIRON LIMITED We're part of Dalkia and provide a technically led facilities management service that can help reduce your carbon footprint, through enhancing building performance and asset optimisation. Using our leading edge technology, we work collaboratively with our … and we aim to retain our apprentices post course completion. We run multiple online and face to face training sessions covering topics such as customer service. We also run wellbeing programmes throughout the year and each apprentice can take a paid day’s leave to do something in their more »

maintenance Observing and assisting technicians Car technicians will be expected to see whether components and systems are secure and working properly Training Motor Vehicle Service and Maintenance Technician Level 3 (light vehicle): Servicing - working to manufacturer servicing guidelines to ensure vehicle running at optimum performance Maintenance - replacing parts that … failure and fixing the problem A full-time career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager, Master Technician and Dealership Principles. The opportunities are endless. By having a highly regarded set of skills, Apprentices can go on to develop … within the specific interests they may have, progressing through their dealership and be an asset to the Glyn Hopkin Team Apprenticeship Standard Motor vehicle service and maintenance technician - light vehicle (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday with some Saturdays required. Shifts to be confirmed. Expected more »

payments. Ensuring that all loan-related documentation is filled/archived in an easy-to-access manner. Collation of information to ensure that the Customer Relationship Management system is kept up -to-date. Supporting the Relationship Managers in preparing property related credit applications and assisting with their completion. Creating … C-A*) or equivalent Skills Needed Excellent administrative and operational skills and a proven understanding of and ability to provide a high level of customer service. A clear speaking voice and excellent communication/interpersonal skills. Perks and Benefits Bonus Health cover Mentor scheme Multiverse community Pension Volunteering more »