Customer Service Jobs in the North East

90 Customer Service Jobs in the North East

Level 3 Metal Fabricator Apprentice - Impressive Welding

RYTON INDUSTRIAL ESTATE, NEWBURN BRIDGE ROAD, BLAYDON ON TYNE, England
IMPRESSIVE WELDING LTD
We are confident we can provide you with a solution for all your welding requirements. Role Specialist Welding Aluminium Welding Coded Welding Site welding service and metal fabrication High Integrity Fabrications Specialist Weld Reclamation Stellite & Monel overlay welding Machined Fabrications Shot Blasting Weld Cleaning and Passivation Metal Fabrication Welding … Positions Available 1 Closing Date Sunday, 9th June 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English GCSE … and Steven Young are located in Blaydon on Tyne on a site in excess of 52,000 2ft, offering a complete sub-contract engineering service in the North East. With a combined experience of over 65 years in the engineering industry, we offer a world-class service, incorporating more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60
Posted:

Parts Advisor (Automotive)

Durham, County Durham, North East, United Kingdom
Ernest Gordon Recruitment
in every 2 Saturday mornings, 4 hours The Person: Parts Advisor or similar Knowledge of automotive parts Reference: BBH13268 Keywords: Service, Advisor, Parts Advisor, Parts, Automotive, Parts, Truck, Trailer, Mechanic, Customer Service, Sales, Durham, Newcastle, Sunderland, Washington If you're interested in this role, click 'apply now more »
Employment Type: Permanent
Salary: £26,000
Posted:

Optical Assistant Apprenticeship - Bishop Auckland Specsavers

45 Newgate Street, Bishop Auckland, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 15 Months Positions Available 1 Closing Date Sunday, 26th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £12,870.00
Posted:

IT Service Desk Apprenticeship

Three Rivers House, Abbeywoods Business Park, Pity Me, Durham, England
Bernicia Group Ltd
in IT. Do you have an interest and enthusiasm for IT support and helping people with their IT problems. Are you passionate about excellent customer service, and believe you have excellent communication skills? If so, then our IT Service Desk Apprenticeship is for you! Role Diagnose, repair … Undertaking cyber incident response, analysis, and remediation activities. Maintain the on-going provision and continuous improvement of day-to-day operational activity within the Service Desk function Support the team by handling all support issues and requests and ensure they are logged appropriately Help to co-ordinate an activity … Information communications technician, Level 3 (A level) qualification. On successful completion of this apprenticeship, there may be an offer of permanent employment as a Service Desk Officer. Apprenticeship Standard Information communications technician (level 3) Training Provider CITY OF SUNDERLAND COLLEGE Working Week Monday to Friday, 9.00am to 5.00pm. Expected more »
Employment Type: Advanced Apprenticeship
Salary: £16,161.60
Posted:

Trainee Hire Controller

Chester Le Street, County Durham, North East, United Kingdom
Rise Technical Recruitment Limited
Controller Commutable from Durham, Sunderland, Newcastle upon Tyne, Consett £25,000 per annum + Excellent Training + Progression + Benefits Do you have strong customer service skills? Are you looking for a new role where you will get dedicated training and development within a leading UK company? On … be given all the training and support to develop in to a career in the hire industry. This role would suit an individual with customer service experience, who has the aptitude to learn and develop. Previous experience working within a similar industry such as plant, tool and machinery … hire would be beneficial but not essential. The Role: Dealing with customer enquiries via phone and email, working closely with the depot team to ensure the hire process from start to finish is smooth and efficient as possible Full training and development given Office based role, 8am to more »
Employment Type: Permanent
Salary: £24,000
Posted:

Workshop Coordinator

North Shields, Tyne and Wear, North East, United Kingdom
E3 Recruitment
scheme, and 23 days annual leave (plus Bank Holidays), increasing to 29 with service. As Workshop Coordinator your responsibilities will include: Take Ownership of Customer Maintenance Issues: Assume responsibility for addressing customer maintenance issues. Coordinate with relevant suppliers to ensure timely completion of work. Challenge parts and labour … information provided by suppliers when necessary. Customer Communication: Keep customers informed about maintenance event bookings. Provide updates on delayed maintenance from workshops. Communicate vehicle availability and any excessive costs. External Workshop Management: Issue job numbers to external workshops. Ensure repairs stay within budget and meet recall or defect requirements. … Communicate other maintenance needs to workshops. Customer Service and Expectation Management: Provide customer service to workshops, suppliers, and customers. Manage expectations and pass on queries beyond the role. Quality Review and Documentation: Review workshop maintenance electronic job sheets for compliance, validity, timeliness, and completeness. Close open more »
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Advisor

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated Technical Support Advisors … and email. We provide technical support for our alarm security systems, Arlo cameras and programs used by our security experts. Providing excellent levels of customer service to our sales security consultants and field technicians. There is a very collaborative and friendly relationship with our colleagues working in the … and software. Excellent written and communication skills with a problem-solving attitude. A collaborative approach to helping us reach our goals, provide the best customer experience and contributing with your ideas and skills. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to more »
Employment Type: Permanent
Salary: £24,000
Posted:

IT Service desk analyst

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Senitor Associates Limited
IT Service Desk Analyst - £20 - 25k - Newcastle Upon Tyne An established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the … support inquiries. Quickly diagnose and resolve technical issues. Escalate complex problems to senior technical staff. Maintain accurate issue tracking and documentation. Deliver high-quality customer service and follow-up. Requirements: 2 years experience in IT support or a helpdesk role. Strong problem-solving skills and technical knowledge. Familiarity … with various operating systems and IT fundamentals. Excellent communication and customer service skills. Relevant IT or Computer Science qualification preferred. This is an excellent opportunity for an enthusiastic and passionate IT Service desk analyst to join a successful organisation which champions training, learning and development. Interviews are more »
Employment Type: Permanent
Salary: £20,000
Posted:

IT Technician

Scunthorpe, Lincolnshire, North East, United Kingdom
Red Recruitment 24/7 Ltd
will have at least 2 years of relevant experience. Do you have experience in working in an IT support role? Do you have great customer service skills? A glimpse of what you can except day to day in this role Logging and processing support calls in line with … to help others resolve similar issues quickly What you need At least 2 years experience in a similar role A desire to provide exceptional customer service and a proactive can do attitude Excellent communication skills, both verbal and written Practical experience of Microsoft desktop operating systems, Microsoft server more »
Employment Type: Permanent
Salary: £24,000
Posted:

Quality Engineer Lead, Scientific Instrumentation

Durham, County Durham, North East, United Kingdom
TRS Consulting
research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »
Employment Type: Permanent
Salary: £45,000
Posted:

Property Manager

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Ritz Recruitment Limited
skilled and experienced individual to join the team as a Property Manager in Newcastle. Portfolio Manager Responsibilities: To assist with the lettings, property management & customer service team for the property portfolio To achieve or exceed planned rent income and expenditure targets and budgets Manage the transition & integration of … credentials & accountability Confident, particularly when talking on the phone Can adapt to new tasks on a daily basis Committed to providing excellent level of customer service from initial contact through to tenancy end Able to manage multiple projects running concurrently Requirements: Satisfactory references and a DBS check required. more »
Employment Type: Permanent
Salary: £30,000
Posted:

Applications Manager

North Shields, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
the knowledge and expertise needed to excel. You will work closely with sales and administration colleagues, accepting telephone orders and inquiries to ensure seamless customer service. Maintaining familiarity with all supplied air conditioning and refrigeration products is a key responsibility of the Applications Manager. As the Applications Manager, you … will be tasked with enhancing the quality and effectiveness of the Midea design team by regularly monitoring service levels. Managing the project database and maintaining standards and effectiveness of quotations are essential duties for the Applications Manager. Building and maintaining strong customer relationships will be a priority for … Requirements: The Applications Manager must be able to work under pressure in a fast-paced environment. Excellent IT skills, along with exceptional communication and customer service skills, are essential for the Applications Manager role. Proficient use of Microsoft programs such as Word, Excel, and PowerPoint is required. Previous more »
Employment Type: Permanent
Salary: £35,000
Posted:

Senior Service Desk Engineer

Whitley Bay, Northumberland, North East, United Kingdom
Searchability (UK) Ltd
Senior Service Desk Engineer Opportunity for a Senior Service Desk Engineer to join an exciting growing Managed Service Provider in North Shields. Salary between £26,000-£32,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via/07719051887 Who we are: We are … an industry leading service provider going through a period of growth. We manage a nation wide client base and we pride ourselves on providing the highest level of service to our clients. Within this growth phase we're looking for an individual with shared values and that strives … plus bank holidays and your birthday off! A bi-annual bonus scheme. Private medical care. Competitive salary. What will you be doing? The Senior Service Desk Engineer will be joining a team adding the value of their technical skills supporting complex queries. You will help others around you as more »
Employment Type: Permanent
Salary: £26,000
Posted:

Vendor On-Boarding Coordinator

Houghton Le Spring, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Morson Talent
supply chain Vendor Onboarding Coordinator to join their established team at Rainton Bridge, Durham . This is a great opportunity for an organised, confident, customer focussed self-starter to jump on board and make things happen! 12-month (renewable) contract position – inside IR35. Hybrid working options available . Broad … systems and processes. Develop and deliver comprehensive training and guidance programs for internal and external stakeholders, covering topics such as online operational procedures, and customer service excellence. Create training materials, presentations, and manuals to support vendor training initiatives. Conduct in-person or virtual training sessions to educate internal … A tenacious and proactive ‘can do' attitude Organisational skills Attention to detail Excellent communication skills – written and verbal Self-motivation A commitment to excellent customer service more »
Employment Type: Contract, Work From Home
Posted:

Product Manager

Stockton-On-Tees, County Durham, North East, United Kingdom
Hybrid / WFH Options
Gem Partnership
planning and execution throughout the product lifecycle in line with PMO best practice. To be responsible for the gathering and prioritising of product and customer requirements, defining the product vision and working closely with stakeholders to maximise return on investment, customer satisfaction and ensure benefits are realised. To … ensure that the product supports the companys overall strategy and goals. To act as the customer advocate articulating the users needs. To actively manage relationships with vendors, with a view to maintaining continuity of service as well as understanding the product roadmap; seeks ways to ensure return on … Management practitioner qualification, E.g., APM/PRINCE2. Essential Knowledge and Experience: Knowledge of defining and launching products that meet and exceed business objectives. Strong customer service orientation. Excellent written and verbal communication skills. Subject matter expertise in a particular product or market. This should include specific industry or more »
Employment Type: Temporary, Work From Home
Salary: £45,000
Posted:
Customer Service
the North East
10th Percentile
£22,375
25th Percentile
£24,398
Median
£29,750
75th Percentile
£44,594
90th Percentile
£56,000