1 Customer Service Jobs in Reigate with Remote Work Options

Would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as Very Good in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting opportunity for … manage the team inbox as well as project provisioning queries and change requests. Additionally, you will: Be responsible for managing and implementing changes for customer's managed services. Ensuring changes are completed within the customer's SLAs Be responsible for co-ordinating projects implementing various Network Services Process … orders and complex orders for customers and channel Partners Manage group email inbox ensuring customer responses are met within agreed company SLAs/expectations Maintain effective communication with all customers/suppliers and partners Be competent on all supplier portals and Communication processes Identify any errors or potential pitfalls more »