1 to 25 of 31 Apprenticeship Customer Service Jobs in the South East

A Level 2 Ford Customer Service Advisor Apprentice is required. Working in a service department, the Apprentice will train in a number of areas including improving customer relations, monitoring and dealing with customer problems. Duties include: dealing with customers both face to face and by … telephone and processing and solving customer service complaints. Role Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department. The Apprentice will keep in close contact with the management staff at the … dealership to update them on current customer affairs and relations. The apprentice’s role will include the following: Dealing with customers both face to face and by telephone To process and solve customer service complaints Look to promote continuous improvement in customer service Training Apprentices more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »

A brilliant opportunity to join the team at Brian Currie in the Service department, developing key customer service and business admin skills within the automotive industry. Role Using multiple IT packages, including MS Office Interacting directly with internal and external customers to deliver a service Review … customer satisfaction, using evaluating tools and data Training No college attendance required; training provided in house Apprentice will be working towards Level 2 Customer Service Practitioner Standard qualification Regular meetings with one of our dedicated Skills Coaches, at least every 28 days Functional skills in maths and … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »

supplying parts for light vehicles. You will be handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts Role Working on the service desk/reception Monitoring and solving customer problems/enquiries and processing customer’s problems The parts advisor apprentice will be working … face, using computerised stock management systems and parts identification programme - ECAT A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service Training Apprentices will work towards the Customer Service Specialist Level 3 Apprenticeship standard: Apprentices will be working and will be … of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed. Expected Duration 15 Months more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

are looking to offer excellent training and support to an apprentice who would like to be part of a small team providing a Facilities Service Desk for all FISco clients, across their UK estates. This involves direct telephone and email contact with the customers and suppliers, who will be … located in a number of sites throughout the country. Role Assist the Service Desk Manager with reactive requests, quotes and scheduled tasks To take calls and emails from customers, the staff occupying the buildings, being both helpful and polite Utilise the CIMS (Computer Information Management System) software application and … and monitor and manage them for event closure details Update supplier contact details for each event as appropriate Assist upkeep of supplier compliance/service records/certificates and allocation to CIMS Ensure building and contact information in CIMS is kept up to date and relevant Other ad-hoc more »

a Brand Assistant, you will play a pivotal role in managing the social media presence of both our agency and bath bomb company, handling customer inquiries and issues, assisting in store operations, and contributing to the creation of innovative new products. Role Social Media Management: Develop and implement social … resonate with our target audience. Monitor social media channels, engage with followers, and respond to comments and messages in a timely and professional manner. Customer Service: Serve as the primary point of contact for customer inquiries, feedback, and concerns via email, social media, and other communication channels. … Maintain a comprehensive understanding of our products, policies, and services to address customer inquiries accurately and efficiently. Store Support: Organise and manage operations, including inventory management, orders and shipping. Product Development: Research, and prototype new bath bomb products and related merchandise. Provide creative input and feedback throughout the product more »

offering the chance for a candidate to take part in a Network Engineer Apprenticeship. The successful candidate will be solving IT issues and providing customer service, assisting senior technicians with challenging tasks. Role Work on infrastructure projects. Collaborate with other IT technicians. Participate in project works related to … Closing Date Monday, 27th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Experience in helpdesk support Microsoft Server Microsoft 365 Azure Strong customer service skills Ability to troubleshoot Self motivated Keen desire to learn Proactive attitude Excellent communication skills Team player Adaptable and flexible Commitment Qualifications more »

Troubleshooting, testing, repairing, and servicing hardware, networks, and phones Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service Attend one-to-ones to provide clear feedback to allow personal … is to promote from within to provide the right individuals with the opportunity to grow with the Company. Benefits: Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working Referral bonus scheme Regular funded social … Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. more »

throughout the world. At the heart of this success is our commitment to find solutions for the cryogenic community. Delivering high quality products, outstanding customer support with excellent levels of personal service from our expert technical staff. Our core values are: excellent customer service, constant innovation more »

On Experience, Mentorship, and Grow in a Dynamic Tech Environment. Apply Now! Role Act as first point of contact on the helpdesk, responding to customer enquiries efficiently and effectively Update tickets in real-time to ensure SLA deadlines are met Set up computers for new users Set up user … accounts and profiles on computers Provide a high level of customer service through telephone conversations and remote dial-in sessions Undertake auditing of processes on our database via checklists and the creation of documentation for helpdesk solutions Coordinate with team internally to escalate cases where necessary. Training L3 … Positions Available 2 Closing Date Friday, 17th May 2024 Start Date Saturday, 1st June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Desire to learn Patience & Empathy Qualifications Maths and English GCSE or equivalent, grade 4/C (Essential) Windows Operating more »

that have wear and tear before they fail Repair - diagnosing the reason for vehicle failure and fixing the problem Training Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Not only will apprentices be working and be trained within the garage, they will attend a Kia … both enjoying and succeeding in their course Functional skills in English and maths if required An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Vocational related qualification (Technical Certificate) Electric Vehicle Training Before the Standard is met, all apprentices must hold … a certificate that meets the EU’s 2014 F-gas regulation. Motor vehicle service and maintenance technician - light vehicle/Institute for Apprenticeships and Technical Education. Blended on/off the job training and location to be confirmed. A possible full-time career within the automotive industry with many more »

configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritizing in response to customer service level agreements. Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. Support the roll out of … Closing Date Friday, 24th May 2024 Start Date Monday, 27th May 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

Proficiency in Microsoft Windows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customer service skills, with the ability to communicate effectively and empathetically with end-users. Your Training with Baltic: This apprenticeship provides the skills, qualifications more »

in a skilled and organised way whilst adhering to escalation procedures. Duties: Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff Manage mobile alarm call outs and provide solutions in a timely manner Monitor CCTV … and respond to all customer requests relating to their alarm system and escalate issues accordingly Answer all calls promptly with a high level of customer service, giving assistance to internal and external customers, including liaising with third parties and contractors, as required Ensure that all systems/ more »

The apprentice’s primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise … IT issues and ensure that SLA’s are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related tasks as required by your manager. Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time. Training … Months Positions Available 1 Closing Date Friday, 31st May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Logical Team working Qualifications English GCSE or equivalent, grade Grade C or 4 (Essential) Maths GCSE or equivalent, grade Grade C or more »

areas. With an expanding depot network of over 90 people, we are growing our business by focusing on our people, our facilities and exceptional customer service. more »

receive practical experience gaining in depth knowledge in each area. There will be a strong focus on customs processes. Ocean operational movements both import Customer service, communication via emails, phones and teams with customers, airlines, agents and suppliers Customs clearance- understanding customs control and procedures Arrange collection and more »

F-gas regulation. A possible full-time career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager, Master Technician and Dealership Principles. By having a highly regarded set of skills, apprentices can go on to develop their career within the specific … interests they may have, progressing through their dealership and be an asset to Ford Motor Group. Apprenticeship Standard Motor vehicle service and maintenance technician - light vehicle (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Saturday 8.30am - 5.30pm. If Saturday is worked, you will get a day off during … deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart more »

full-time wage. Duties include booking customers in, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 20th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

a chance to start an exciting career while earning a full-time wage. We are looking for individuals who are enthusiastic about providing great customer service and would like a career in optics. You'll make sure everything runs as smoothly by looking out for little problems that … Duration 18 Months Positions Available 1 Closing Date Monday, 3rd June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

part of a forward-thinking business, all whilst earning a full-time wage. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 3rd June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Friendly Qualifications Maths GCSE or equivalent, grade 9-3 (A*-D) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers more »

activity Sourcing and writing news articles and associated images Managing landing pages for our collections Content creation – eBooks/brochures Conduct market research General Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients … Closing Date Sunday, 30th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Presentation skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths and English GCSE or equivalent, grade 4-9 (Essential) Any A more »