1 to 25 of 65 Customer Service Jobs in South Yorkshire

Service Support Coordinator Full-Time, Permanent Rotherham, Hybrid About the Company Martek Marine focuses on disrupting, innovating and revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to … fast-paced environment? Do you want to be part of a great team and culture? We have a brand new exciting opportunity for a Service Support Coordinator to join the Martek Marine team on a full-time, permanent basis. You will be responsible for the coordination & execution of all … field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels so they can complete annual more »

Engineer. Our client is part of a global-based business who provides industrial equipment to various sectors. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customer service team. What we more »

SERVICE & AFTER-SALES COORDINATOR SHEFFIELD DAYS £24,000 BASIC We are looking for a motivated service & after-sales coordinator to join a market leading manufacturing company. The position will appeal to a motivated individual looking for their next challenging role within in a secure and stable company. Role … active engagement with current customers to ensure no loss of business to competitors. Skills and Qualifications - A proven track record (minimum three years) of customerservice and after-sales within the UK manufacturing industry. - A person with a hard-working ethos who is disciplined and reliable in executing company processes and … progress their own career. - Expert in the use and execution of ERP is a requirement for this role. - Competent in managing all aspects of customerservice delivery. - A proven track record in a business that provides solutions within the manufacturing industry. - Strong relationship building skills with a high degree of responsiveness more »

and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »

Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a Customer Service culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customer service meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customer service skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »

have an exciting opportunity to join us as a Repairs Helpline Operator . Our response team play a vital part in our life changing service, making a real difference to our customers by providing support and reassurance which helps people live life to the full in their place of … repair calls from a variety of customers, ensuring correct procedures are followed and appropriate contractors called. You will also respond to calls received from service users to ensure that they provide reassurance, comfort, and assistance in a calm and friendly manner at all times. In addition, you will support … on out of hours service repairs calls for Tunstall service customers and Response Operations with no emergency tasks. The Ideal candidate: You will be a great listener, calm and collected, able to confidently communicate over the phone and have a reassuring tone and empathetic nature. Key skills and more »

managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »

will you be doing? As an Apprenticeship Operations Administrator, your duties and responsibilities will be (but not limited to): Maintain a high level of customer service ensuring the customer receives an excellent standard of service at all times. Enter and process assessment data on various IT … administrative support for the delivery of End Point Assessments, to help to ensure that high quality educational and assessment products are delivered to meet customer service level agreements. About you... The successful candidate will need to meet the following essential criteria: Educated to Level 2 in Literacy and more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more. Location: Regional Sheffield Work type: Permanent. 37 hours per week, Monday Friday. Field based … role with company van. We have an exciting opportunity for an Acoustic Logger Technician to join the Service Delivery Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has … legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. Yorkshire Water have a fleet of more »

from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »

Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »

our services and products. This role involves a combination of leadership, strategic and creative thinking, and hands-on project and account management to drive customer success initiatives. Key functions of the position: · Managing a portfolio of client facing products and internal R&D projects, including commercialisation strategies, cost planning … enquiries, issues and complaints in line with company policy · Staying informed about industry trends and best practices to guide the team in delivering exceptional customer service · Collaborating with Tech and Project teams to ensure successful project delivery, meeting quality standards and deadlines · Collaborating with the Sales and Business … Proven experience in a role that encompassed account management responsibilities · Proven experience fostering a positive and collaborative team environment focused on achieving and exceeding customer satisfaction and project delivery goals · Exposure to and general understanding of best practices in product management desirable · Key team KPIs and objectives monitoring · Methodical more »

for the successful resolution of problems. and refining our test schedule, working with the Programme Team and the Delivery Managers of each module (rents, customer services, allocations, estates etc) as lead for testing sessions; managing the execution of the test schedule, coordinate testers, guiding them through the process, and more »

from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »

Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »

The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between IT … services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at the centre … everyone feels at home. What you'll be doing Accountable for the efficient running and delivery of IT services to the whole group Highly customer focused and can interpret IT issues into business/customer impacts Acts as an escalation point for both the user community and IT more »

Maybe youve been working in a call centre environment and fancy a change of pace. Or maybe youre an experienced administrator who thrives on customer service excellence. Either way, wed love to hear from you! In this role, youll play a key role inensuring that planned and reactive … that covers a third of the UK, weve got a big job on our hands! Thats why were looking for process-driven, resilient and customer-focused individuals to join our team. You will be accountable for the planning and scheduling of works for our field teams, contractors, and key … stakeholders undertaking all related activities required to ensure works are completed in line with customer and business expectations. Youll be coordinating a variety of repair and maintenance jobs and liaising with both customers and operational staff to see each job through to completion. Youll also be responsible for making more »

About the Role As an Aftersales Administrator you will be supporting our customers with their queries and making sure that we deliver a positive customer experience. You will be working in a friendly customer support team who investigate and resolve queries for our customers across the UK. You … a full audit trail is documented & the appropriate authorisations are obtained Monday to Friday: 8.30am to 5.00pm About You You will be an experienced customer service professional who is an excellent communicator and enjoys problem solving. You will have good influencing skills and you will enjoy building relationships more »

Provide technical support to other IT staff members.This may include answering questions, troubleshooting problems, and providing training. Build and maintain positive relationships with the customer, delivering high standards of customer service. Provide remote support as and when required. Key Skills Excellent communication skills (both verbal and written). more »

strong relationship with our customers. Confident & ambitious to take ownership and drive sales within the store. Passion for retail & delivering the highest standard of customer service to our loyal customers. If you love people, sales and technology and want to be part of this innovative family, then what more »

added every day. Don't see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach . We support educators and children to get the best resources, tools and training to improve … flexible working policy with opportunities to work from home and Twinkl subscriptions After probation - company sick pay and cycle to work scheme Long term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay Our Recruitment Process more »

Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customer service and communication skills. Development experience in other platforms or languages such as C Sharp, .Net If you … Apps, Power Automate, and Power BI. Assist the technical team in overseeing Dataverse data management for our clients. Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications. Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Define and more »

is not provided Cloud Decisions are partnered with an award-winning security services provider who specialise in the delivery of a fully managed SOC service, security consulting and regulatory compliance adherence. The security provider are accredited across industry standard frameworks such as ISO27001, ISO9001, IASME Gold Standard and Cyber … Essentials Plus. The organisation pride themselves on delivering a first-class service to customers as well as providing a meaningful work-life balance for its professionals. They boast a 5* rating on Glassdoor and encourage staff to develop themselves personally and professionally through courses, certifications, and on-the-job … Microsoft Sentinel services are already provided through their SOC however you would be able to come in and have an influence on how the service is shaped moving forward. Responsibilities: Development of SOC triage runbooks for developing threats Actively working to improve to efficiency of Microsoft Sentinel Working to more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »

be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customer service representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well … Yorkshire and Northwest Ideal Location: Around Leeds, Sheffield, Huddersfield. Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and after … sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our customers. more »