Permanent Customer Service Jobs in Southampton

1 to 23 of 23 Permanent Customer Service Jobs in Southampton

Assistant Manager Southampton

Southampton, Hampshire, South East, United Kingdom
Wed2Be
and development like no other, we want your help to drive success in our stores.This role is responsible for providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience. Why Choose Us - Benefits for Assistant Manager Attractive … stores through the UK and Europe. We are a company that focuses on achieving the best results possible,providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience.As well as an impressive in-house design team, we … your team to support them in being successful. Leading from the front and by example at all times, to consistently delivery levels of exceptional customer service and represent the brand in a professional manner. Open and closing the store (keyholder responsibilities), as well as being responsiblefor accurate cash more »
Employment Type: Permanent
Posted:

Internal Sales Executive

Southampton, Hampshire, South East, United Kingdom
Rubix
with plenty of room to make it your own. You will effectively build and develop relationships with our customers, delivering an exceptional standard of service and identifying sales opportunities to maximise revenue growth. Who we are We started with an ambition to disrupt the traditional model of European industrial … pivotal part of the branch team and its success so get ready to be in demand. As long as youre a team player with customer service experience then this could be the role for you! Ideally you will have some background in manufacturing, MRO, PPE or a trade … you from applying! What could be more rewarding than knowing you are helping to improve UK manufacturing? Role Requirements Generating and following up on customer quotations Processing customer orders accurately and efficiently Keeping track of back orders ensuring the order book is delivered on time and in full. more »
Employment Type: Permanent
Posted:

Customer Support - B2B

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
The Workshop
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. … In this role you will be working within a contact center environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties will include… Taking calls & answering emails from our Trade, Retail, Contracting and … provide a resolution or escalating to the appropriate team 1st responder for technical queries, via email and telephone calls Resolving any query that the customer may have where it be a service request, part & product availability, or safety information, applying technical and logical problem-solving skills to reduce more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Field Service Engineer

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Sierra 57 Consult
Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle & tools Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Holiday buy back scheme Death in … service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance … Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South/M4 Corridor. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

System Support Administration

southampton, south east england, United Kingdom
DP World
DP World have an exciting opportunity for a Sales Support Admin, to join our Service Support team based in Southampton. We are looking for a highly capable individual with in-depth IT systems knowledge and experience, the ability to understand complex message flows linked to customs declarations and with … a strong customer service focus How you will contribute Support and maintain business systems to ensure 24x7 availability through monitoring, configuration and administration of the current infrastructure. Provide excellence in Customer Service through professional and consistent support by taking ownership at a 2nd line support level … ensuring customer satisfaction is achieved. Act as Technical Focal point for current and imminent projects where both internal and external customers are involved, defining system requirements where necessary. As part of the Service Support team, using technical expertise to plan and implement system changes for the Business. Work more »
Posted:

Service Manager

Southampton, Hampshire, South East, United Kingdom
Speedy Hire
Service Manager - Eastleigh - Monday to Friday - 08:00-17:00 - 42 hours per week Flexible hours available this includes job shares/amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy! Speedy are the UKs leading hire provider with the … widest range of tools, specialist hire equipment, plant and support services everything for every job! A fabulous opportunity has arisen for a Service Manager to manage all aspects of the service department in a proactive and effective manner. Your key responsibilities will include ensuring excellent operational and customer service standards at all times, health and safety compliance and overall management of the workshop team. What youll need: Proven experience of managing a workshop team, ideally within the hire industry or similar Strong engineering background ideally with experience of working on generators or compressors Good level of more »
Employment Type: Permanent
Posted:

Field Service Engineer- Medical

Southampton, Hampshire, South East, United Kingdom
Bennett and Game Recruitment LTD
Field Service Engineer required for a market leader in healthcare simulation training and therapy products, programmes and digital solutions. The area covered will be south west, south central and south Wales region. The ideal candidate will have experience in troubleshooting, repairing, and maintaining products as well as familiarity with … medical device regulations and compliance standards. Field Service Engineer- Medical Position Overview Responsible for the planned preventative and predictive maintenance, installation, service and repair on a range of technologically innovative healthcare simulation and therapy products Ensuring that the highest levels of customer service are maintained at … all times the role requires response to customer and internal enquiries, providing technical support Troubleshooting and diagnosing issues with equipment that includes hardware, software, AV and networking components and performing repairs and solutions Collaborating internally to support technical capability and training non-technical staff in basic troubleshooting. Field Service more »
Employment Type: Permanent
Salary: £40,000
Posted:

Network Service Co-Ordinator

Southampton, England, United Kingdom
Sterling Personnel Ltd
Sterling Personnel is currently recruiting for a Network Service Co-ordinator on behalf of our client based in Southampton . Summary of Position : Due to continued growth and expansion, we are looking for a Network Service Co-ordinator to join our client's successful team. With offices in … Updating customers with fault progress and timescales regularly Ensure all internal systems are updated with the provision changes Competencies Required : Time Management Skills Excellent customer service skills Be able to work within a team as well as on own initiative Be able to adapt to change Excellent telephone … An understanding of PBX/Hosted telephone systems (Cloud) Experience using WLR ordering portal Benefits: Competitive salary 23 days holiday (moving to 26 with service) Pension Death In Service Insurance Health Insurance Employee Assistance Programme Free treats and refreshments Modern Offices Free Parking Fun Team Events Perkbox Development more »
Posted:

Network Engineer Apprentice

Southampton, Hampshire, South East, United Kingdom
Get Staffed Online Recruitment
solutions in Hampshire and beyond, they pride themselves on providing top-notch services to their clients. Role and Responsibilities: Solve IT issues and provide customer service. Assist senior technicians with challenging tasks. Work on infrastructure projects. Collaborate with other IT technicians. Participate in project works related to network engineering. … maintenance tasks, such as updates and patches. Skills: Experience in helpdesk-level support. Knowledge of Microsoft Server, 365, and Azure. Passion for IT. Strong customer service skills. Ability to diagnose, troubleshoot, gather information, and provide solutions for a diverse range of technical problems. Self-motivated with a keen … Working week: Monday - Friday (37.5 hours per week). Benefits: Generous holiday allowance (28 days, including bank holidays with additional days for years of service). Clear progression pathways. Comprehensive training in Level 4 Network Engineering. Work social events. Pension scheme. Prospects: Joining our client's team as an more »
Employment Type: Permanent
Salary: £20,000
Posted:

Fibre Engineer in Southampton

southampton, south east england, United Kingdom
Circet IRE & UK
working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »
Posted:

Service Desk Manager

southampton, south east england, United Kingdom
Digital Waffle
Service Desk Manager Southampton £35,000 - £40,000k (DOE) Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager. The ideal candidate will have a strong background in IT support management, excellent leadership skills, and a passion for … delivering outstanding customer service. Responsibilities: Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effective resolution of client issues and requests, maintaining high … levels of customer satisfaction. Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery. Act as a point of escalation more »
Posted:

Works Coordinator

Southampton, Hampshire, South East, United Kingdom
M Group Services Limited T/A Avonline Network Services Limited
we liaise with the local councils and the client to ensure the works are delivered in a safe and timely manner. Avonline Networks deliver service excellence on a nationwide basis. From the national fibre networks which millions of homes and businesses rely upon every day, to the infrastructure that … collaboration Using our Works Management System (Salesforce) to generating reports daily on existing works and manage the reports with our field teams. Provide excellent customer service to internal and external customers both verbally and in writing Managing task completion dates to meet SLAs and KPIs by seeking resolution … or internal workforce. What we need from you. Excellent administrative skills and computer literate Uses own initiative to proactively resolve issues Client and internal customer focused Self-motivated and takes ownership Good interpersonal skills Administration Experience (Essential) Salesforce Experience (Desirable more »
Employment Type: Permanent
Posted:

Technical Support Engineer

Southampton, Hampshire, South East, United Kingdom
Enterprise Recruitment Limited
join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone and email more »
Employment Type: Permanent
Salary: £24,000
Posted:

Commercial Claims Handler - Remote

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Indesure Recruitment
to a swift and successful outcome You will have: A background in commercial property desktop claims handling A proven track record in delivering exceptional customer service Buildings desktop claims experience would be an advantage in addition to some business interruption exposure Proven ability to work on your own more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Transport Planner - Great company

Southampton, Hampshire, South East, United Kingdom
Hartley Resourcing
with a rare balance of professional/corporate standards combined with being privately owned/down to earth. The company have lots of long service, and try hard to make it a great working environment. The Role - Transport Planner Reporting to the Operations Manager. Utilising the transport management software … The planning tends to be detailed and interesting, this is not just moving boxes, it tends to be bespoke loads. Plan to ensure that customer service criteria requirements are met at all times. Liaise closely with the Warehouse and Cargo team to achieve the most effective plan. Ideal more »
Employment Type: Permanent
Salary: £35,000
Posted:

Roofer / Solar PV Installer

Southampton, Hampshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Southampton, Hampshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Hotel Team member - Ibis Southampton

Southampton, England, United Kingdom
Novotel Southampton
Duties Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay. Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. Maintain strict security procedures … any improvements that could be made to improve existing systems and procedures. Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards/Procedures Manual and Accor Policy Manuals. Complete all duties, and ensure a concise hand over for every shift. Customer Relations Provide … efficient, friendly and professional service to all guests. Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction. Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if more »
Posted:

Principal Consultant

Southampton, England, United Kingdom
Hybrid / WFH Options
Etch
We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and end … to-end customer lifecycle experience) and marketing technology enablement. You will lead teams end-to-end on the delivery of consulting projects to resolve complex business problems for clients; developing the right approach with the right expertise involved at the right time, leading the problem and solution definition process … and ultimately developing and executing robust digital customer experience transformation strategies and implementation plans, including experience design, technical, and operational implementation. Salary: £120 -130k + Bonus Hybrid - 2 days a week in our Southampton or London office. Responsibilites: Play an active role in strategic account development for an more »
Posted:

Regional Service Engineer

Southampton, Hampshire, South East, United Kingdom
Nationwide Platforms
Regional Service Engineer This is an excellent opportunity for a Service Engineer to join the team at Nationwide Platforms in a Regional role. As a Regional Service Engineer, you will provide engineering cover, ensuring that the fleet within the region is maintained, repaired and serviced to a … high standard that is expected by the customer. In this role as a Regional Service Engineer you will need to be flexible to travel between depots and prepared for nights away on occasions. Responsibilities include: - Be required to support the engineering depots within the region. Repair machines at depot … the appearance of the fleet to corporate standards. Accurately complete all relevant paperwork including engineer's report, off hire/pre-delivery inspection and service sheets. About you: - Relevant engineering experience within the powered access industry. Experience in plant, diesel engineering, auto electrics, hydraulics, diagnostics fault finding. Have the more »
Employment Type: Permanent
Posted:

Field Service Engineer - Dual Fuel

Southampton, Hampshire, United Kingdom
M Group Services
com plete the s afe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent custome r service to our customers ensuring that all jobs are complete timely and that th e cust omers are well informed on the benefits and safe … The benefits… Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service, 24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … on restaurants and takeaways Up to 25% off gym membership What you’ll need to be successful… We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in what more »
Salary: £36.9k basic + £1K attendance bonus & £1K Safety bonus per annum. Realistic OTE £48K
Posted:

Dual Fuel Engineer

Southampton, Hampshire, United Kingdom
M Group Services
com plete the s afe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent custome r service to our customers ensuring that all jobs are complete timely and that th e cust omers are well informed on the benefits and safe … The benefits… Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service, 24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … on restaurants and takeaways Up to 25% off gym membership What you’ll need to be successful… We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in what more »
Salary: £36.9k basic + £1K attendance bonus & £1K Safety bonus per annum. Realistic OTE £48K
Posted:

Smart Meter Dual Fuel Engineer - Bournemouth/ Portsmouth/ Southampton/ Salisbury/ Dorchester

Southampton, Hampshire, United Kingdom
M Group Services
com plete the s afe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent custome r service to our customers ensuring that all jobs are complete timely and that th e cust omers are well informed on the benefits and safe … The benefits… Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service, 24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … on restaurants and takeaways Up to 25% off gym membership What you’ll need to be successful… We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in what more »
Salary: £36.9k basic + £1K attendance bonus & £1K Safety bonus per annum. Realistic OTE £48K
Posted:
Customer Service
Southampton
10th Percentile
£21,250
25th Percentile
£25,750
Median
£32,000
75th Percentile
£52,500
90th Percentile
£61,250