5 Permanent Customer Service Jobs in Staines

Customer Service Agent - Egham - £25,000 to £30,000 A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Developing and sustaining excellent customer … cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource/Logistics/Travel/Critical Spares etc. Engagement with other departments. Raising of accurate escalations in a … reports and chairing of conference calls. Responsible for keeping case reporting and billing systems up to date. Raising supplier purchase orders. Invoicing management. Excellent customer relations and interpersonal skills. Production of quotations. Key skills: Accurate recording of calls and customer/contract requirements Effective action and follow-up more »

detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and … provide great customer service * Being able to work independently and part of a team * Able to cope under pressure and meet deadlines * Great organizational skills * Outgoing and forward-thinking mindset Desirable: * Experience of inputting Import & Export entries preferably using Sequoia (any comparable system is adequate as training will … import/export and any issues that may arise * Freight forwarding ops knowledge * Knowledge of freight software packages * 2+ Years in Freight Forwarding Industry, Service Desk or technology-related role. Shift patterns. * 08:00 - 16:30, 09:00 - 17:30, 10:30 - 19:00 Mon > Fri more »

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk Support Engineer Egham/Staines Salary up to £25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a Helpdesk Support Engineer to be a key … responsibility for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have … excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end users, including more »

to the success of a rapidly growing company. Responsibilities: Lead Generation: Utilize various channels, to generate leads and build a robust pipeline at our customer base. Prospect Qualification: Conduct thorough research on customers to understand their business needs, challenges, and pain points. Qualify leads based on predefined criteria to … Support: Assist senior sales representatives in preparing proposals, presentations, and contracts as part of growth trajectory. Coordinate with internal teams, such as marketing and customer support, to facilitate the sales process effectively. Relationship Building: Cultivate strong relationships with prospects and clients through regular communication and follow-ups. Maintain accurate … the sales team to refine strategies and tactics. Qualifications Bachelor’s degree in Business Administration, Marketing, or a related field. Previous experience in sales, customer service, with SAAS-ITSM, ESM or ITOM is a nice to have Excellent communication and interpersonal skills. Strong organizational abilities with attention to more »

conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering … and problem-solving skills, with a keen attention to detail. • Outstanding communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders. • Customer-focused mindset with a passion for delivering exceptional support and exceeding client expectations. • Ability to thrive in a fast-paced, dynamic environment and work … Full private health insurance with no excess through their healthcare partner • BUPA Dental Insurance • 23 days holiday, rising to 26 days per year’s service + all UK Bank Holidays • Employer pension contributions up to 10% • AXA Health employee assistance programme - 24/7 counselling helpline, 24/ more »