8 Customer Service Jobs in Stockport

Creative Support is seeking an experienced and caring professional to oversee and develop our Out of Hours service (OOHS) based at our friendly Head office in Stockport. The ideal candidate will have excellent customer service skills and remain calm when advising and helping staff, service users … advisors. The candidate will be responsible for receiving and logging calls and giving appropriate advice and support to callers, providing an excellent standard of customer care at all times. The core purpose of the role is to respond to social care related issues and incidents arising from Creative Support … services nationally. Full training and support provided The post holder will be responsible for leading a long established team as the Out of Hours Service has been in operation for over a decade and offers expert internal advice from 20.00 until 08.00 seven nights a week. The post holder more »

CUSTOMER SERVICE ADVISOR ( EMAIL AND IN BOUND CALLS) B2B HOMEWARE STOCKPORT - HYBRID ROLE 3/2 £25K GREAT BENEFITS Our client a highly successful B2B homeware company are looking to recruit an experienced E-commerce Customer Service Advisor (B2B ) experience and must have worked in a … high volume call centre and have excellent English language skills and high standard customer service skills, with experience in either Freshdesk, Zendesk, Kapture, SAP & Shopify. · Handling consumer complaint, queries and requests received via call & email only. · Capable of managing 100 calls on a day-to-day basis · Align more »

Microsoft 365 Intune VMware & Hyper-V AzureAD (Entra) Exchange Active Directory Veeam VoIP NAS & SAN Firewall management Day to day youll be: Delivering outstanding customer service through understanding the users needs. Providing technical support for a range of technologies and clients (From SMEs to Enterprise level) The point … of technical escalation for the 2nd line team and ensuring high levels of service are delivered and maintained. Taking full ownership of incidents and ensuring they are quickly prioritised appropriately Updating and creating technical documentation Mentoring the junior engineers Getting involved in project implementations, including planning and design through … your development thenplease apply with your CV. 3rd Line Support Engineer | IT Support Engineer | Infrastructure Engineer | Third Line Support | 2nd Line Engineer | Systems Engineer | Service Desk engineer | Infrastructure Analyst | Tier 3 Engineer more »

Microsoft Excel, Advantis, and Pathway Monitoring System (PMS). Main duties of the job To work as a member of the Directorate's Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other … from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13. Person Specification Education Essential o5 GCSE's or equivalent including Maths and English Desirable Working in … Office Environment Knowledge Essential Data Input Microsoft Office Previous clerical experience Desirable Customer Service Training Experience Essential Databases Telephone Duties Desirable NHS Data systems Skills Essential Excellent Communication Skills Ability to work to tight deadlines Teamwork/independently Keen eye for detail Disclosure and Barring Service Check more »

competitive salary between £24k - £26k, negotiable depending on experience, plus discretionary bonus, training, on-site parking, pension and 20 days annual leave (increasing with service) + bank holidays. To be successful, you will have exceptional prioritisation, planning and communication skills and can deal with a wide range of people … key clients. Essential: - Good administration skills - Good telephone manner - A good understanding of Microsoft Office software packages and general IT knowledge. - Great communication and customer service skills. - Strong organisation skills. Nice to have: - Previously worked in a similar helpdesk or scheduling role. - Previous experience within a property management more »

that material availability aligns with manufacturing. The planner/schedulers also compile and distributes reports to ensure that customers and internal teams (manufacturing,shipping, customer service, projects and finance) are serviced with product and order availability information The planner/schedulers will actively achieve KPI's which will … maximise company turnover, profit, customer satisfaction and on-time delivery,through well constructed plans and management of resources. DUTIES * Create production schedules from MRP output that balance customer needs, material availability and capacity constraints. * Develop useful working relationships with Production Supervisors, Buyers and others to ensure that schedules more »

will play a pivotal part in the growth of this company with years to come. In this role you will be using your great customer service skills matched with your advanced technical abilities to ensure a seamless journey for all clients from design to install. You will be … over the phone to discuss their personal projects and consulting on recommended resolutions when necessary Designing bespoke glass products from scratch to adhere to customer requests Collaborating with individual teams to ensure smooth process from beginning to the end of client journeys. Monday to Thursday (8-5) Early Friday more »

As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »