11 Customer Service Jobs in Wolverhampton

such as laptops and PC installs, network installation, Microsoft 365 solutions and 1st and 2nd line support services. The ideal candidate will have excellent customer service skills to communicate in person and remotely, analytical skills, technical skills and problem solving skills. This role will be partially onsite at … customer premises. WHO ARE WE? We can offer the ideal candidate an opportunity to get involved in providing support via telephone, remote and onsite IT support and installation across the West Midlands. This role will give you the ability to broaden your skill set using a range of equipment more »

Repairs Manager who possesses the expertise to oversee an extensive portfolio involving 2000 condensation, damp, and mould remediation projects across our properties. Working in Service Delivery, this pivotal role demands a unique combination of technical ability and strong leadership capabilities to guarantee the seamless delivery of efficient and effective … repair solutions, while maintaining our unwavering commitment to exceptional customer service within an organisation certified as a Great Place to Work . As the Critical Repairs Manager you will play a crucial role in providing technical oversight by meticulously developing actionable repair work packages based on your extensive … surveyors' reports, diagnose repair requirements, and efficiently schedule and allocate jobs, overseeing the entire process through to completion. Ensuring timely resolutions and a seamless customer journey will be paramount, as you strive to enhance the overall customer experience. Leveraging our operational systems, you will effectively manage repair cases more »

a wide and varied skillset, be self-motivated, willing to learn, hardworking and efficient with excellent attention to detail. The IT team provide a service that is critical for the smooth and efficient operation of the business on a day to day basis, by providing support for all IT … Act as the first-line of support for all IT issues and queries Maintain the knowledge, experience and expertise in order to ensure excellent customer service Capable of troubleshooting the full spectrum of IT problems covering software, hardware, mobile devices, laptops, desktops, printers and networks. Managing IT support … maintenance or other IT projects. Salary and Benefits Salary negotiable 25 days annual leave plus bank holidays Annual leave buy and sell Death in Service - 3x salary Scottish Widows Pension Sickness Benefit (after successful completion of probationary period) Employee Assistance Programme Da Vinci employee portal that offers discounts, offers more »

ensuring the safety and security of our clients' properties. Role Description This is a full-time on-site role as a Fire/Security Service Engineer . As a Fire/Security Service Engineer, your day-to-day tasks will include conducting routine maintenance of our clients electronic … clients. Qualifications Experience in routinely maintaining Electronic Security & Fire Alarm Systems to current British Standards. Strong problem-solving and troubleshooting skills Effective communication and customer service skills Ability to work independently and in a team Relevant certifications in fire and security systems will be beneficial, to include completion more »

Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Manager, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise. In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts more »

industrial and commercial heating systems Main Purpose of Job: The purpose of this office based design and technical role is to provide industry leading service and support to the companys customers, both internal and external, adding value in the delivery of the companys sales and service level targets. … should not be considered restrictive) First point of call Provide After Sales Technical help Provide technical support to the External and Internal teams Maintaining customer service relating to design functioning within the timeframes and standards set forth in key performance indicators Facilitate administration tasks Provide backup and assistance … desire to improve & learn is essential Training in house will be available and also external training courses where required Be committed to providing 100% customer service and company objective Hours of Work 0830-1630 Monday to Friday with 1 hour Lunch each day Salary £23-25K Training more »

the new workforce plan. You will learn how to utilise the Trust's E-Rostering system to analyse data. You will learn the excellent customer service and prioritisation skills needed to work in a varied and busy environment. You will have the opportunity to work closely with other … range of skills in this area, with a team that possess a wealth of knowledge, talent and expertise. This Apprenticeship will be Apprenticeship Standard - Customer Service Level 2 Provider - Wolverhampton College Duration - 15 months Main duties of the job The successful applicant will be responsible for customer service duties, taking enquiries from managers and staff. Customer interactions will cover a wide range of situations including; face-to-face, telephone, video call and email. You will also play an important administrative role within the team, completing a variety of clerical tasks in a timely manner more »

and needs upgrading. We’ve opted for MS Dynamics 365 which underpins our strategic goals, enables us to streamline operations, improve efficiency, and enhance customer service. The project is based on these principles: Keep it simple: Not trying to fix everything in one go, focusing on a Minimal Viable more »

audiences Assist with liaising with local training providers and Skills Team colleagues to understand their communication and marketing needs With support, offer high-level customer service dealing with internal and external colleagues over the phone and via emails To support the Skills Team in identifying new employment and … Closing Date Wednesday, 22nd May 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Presentation skills Administrative skills Logical Team working Creative Initiative Qualifications Maths and English GCSE or equivalent, grade C/4 or above (Essential more »

of vehicle Insurance for Business Use) If you're an IT professional with a passion for problem-solving and a drive to provide excellent customer service, this IT Support Assistant role could be the perfect opportunity for you. Don't miss out, apply today! If you've worked … as an IT Support Technician, IT Helpdesk Assistant, IT Service Desk Assistant, IT Support Analyst or IT Systems Assistant, this IT Support Assistant role could be the next step in your career. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. more »

+ 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS … closely with the organisation and SMEs to develop and execute the companys desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate … products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in payments more »