Customer Support Agent – Fintech Travel to Bristol or London office once a month My client is an exciting Fintech who are on a mission to end financial exclusion. They believe everyone deserves the chance to build a better financial future, and they have built an incredibility innovative product to … winning and are in the UK and the US and have already helped a million people to improve their financial health. The role of Customer Support Agent - Fintech This is a unique opportunity to join a small, but rapidly expanding team. The role will involve first-line support via … product will also be welcomed in this exciting opportunity to be part of a fast-growing financial inclusion FinTech. Who you are as a Customer Support Agent - Fintech Minimum of 2 years experience working for an online member support team (Fintech and/or startup preferable) Experience working with more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Nottingham Building Society
any adjustments to assist you in applying for this role, please contact the email associated with this advert We are looking for an exceptional CustomerServiceRepresentative to join our Head Office team to provide a consistently effective, efficient and highly professional customerservice to … and external customers on mortgage related activities. You will provide excellent telephony support directly to our mortgage customers therefore great communication skills, first class customerservice and the ability to work in a fast-paced environment is key for this role! You will join an open and inclusive … for driven and enthusiastic team members who want to be part of something brilliant!! Heres a taste of what youll be doing as a CustomerServiceRepresentative - We are looking for positive and engaging team members to support our customers by delivering an exceptional customer experience more »
Employment Type: Contract, Part Time, Work From Home
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
MTrec Technical
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
TRUESPEED
CustomerService Advisor/Contact Centre Agent/Customer Care Representative with a great combination of administrative, customerservice and organisational/time-management skills, as well as a good understanding of Microsoft Office is required to join our team at Truespeed based in … the answer is yes to the above, then we would love to hear from you. We are looking for talented individuals to join our Customer Care Team who as a CustomerService Advisor/Contact Centre Agent/Customer Care Representative who is passionate about … putting the customer at the heart of everything they do. JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Advisor/Contact Centre Agent/Customer Care Representative with a great combination of administrative, customerservice and organisational/ more »
Spalding, Lincolnshire, East Midlands, United Kingdom
INTERNET-ELECTRICAL.CO.UK
web business selling quality branded electrical products to the Electrical Contractor and General Public throughout the UK. We are seeking a highly motivated and customer-focused individual to join our team as Customer Services Representative. You will be the first point of contact for our customers, providing exceptional … service and support. This is a full-time position based in Spalding Town Centre, Lincolnshire. Duties: Communicate with customers via phone and e-mail to resolve issues quickly and to the customer's satisfaction Able to use and understand in house IT systems including Microsoft Office Excellent understanding … at all times Strong problem-solving abilities Proficient in data entry and computer skills Ability to multitask and prioritise tasks effectively Ability to analyse customer inquiries and provide accurate information Driving activity and initiatives and be able to bring new ideas to the business Good understanding of social media more »
I am working with a telecom distributor that works with MSP's to improve their growth to find a CustomerRepresentative to join their team. My client is spread across the UK and therefore you do not need to be based in a certain location for this opportunity … as it is remote! You will be responsible for consistently providing excellent customerservice in every interaction and will need to handle inquiries and resolve issues to ensure customer satisfaction efficiently and effectively. To excel in this role, you will have a proven ability in CustomerService and Customer Support practices, alongside the following: Exceptional communication skills paired with effective problem-solving abilities. Proven track record of multitasking and prioritising tasks efficiently. Meticulous attention to detail and strong organisational skills. In-depth knowledge of telecom products and services, with a preference for experience more »
Chester, England, United Kingdom Hybrid / WFH Options
Gibbs Hybrid Programme Solutions & Consultancy
Customer Services Rep – Dutch Speaking Duration: 6 months Pay: £15/hour Location: Chester (50/50 hybrid working) Language requirements: Must be fluent in English and Dutch. French skills on top of the Dutch would be highly desirable policies around order management and customer inquiries processes, and … quality issues related to product, recalls, or put on hold situations backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs all open orders until completion and address exceptions order and delivery documents and answer customer contacts through phone … e-mail and fax and record in call tracking tool inquiries to related departments (within Capability Centre or in markets) customer routine complaints and disputes; resolve disputes; route disputes to the proper channels root causes and inform customers of outcomes and resolve internal ad-hoc inquiries internal and external more »
CustomerServiceRepresentative Role : Establish, build and maintain trust with colleagues, customers, and colleagues to ensure projects and orders are delivered successfully Location : Warrington office M-F standard hours WHY? Fast growing & leading IT Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with … people, building relationships whilst providing high levels of customerservice? Are you organised and able to prioritise workloads whilst making things happen? Have you been successful in a customerservice focussed role? Our client is an established IT/Technology Consultancy serving customers across the UK. … They have an exciting opportunity for an enthusiastic CustomerService Representative. We are looking for someone who can establish, build, and maintain trust with colleagues, customers, and suppliers, eagerly takes responsibility and ownership to make and keep promises, a dedicated team player with a can-do attitude. This more »
CustomerService Agent (Service Desk - Shift Days/Nights) Onsite Stockley Park (West Drayton) About VIRTUS VIRTUS Data Centres is the UK’s fastest growing data centre provider which owns, designs, builds and operates the country’s most efficient and flexible data centres. In May 2023 we … of customers through innovative, high-quality solutions and services. We employ intelligent thinkers – people with positive attitudes, who add to the quality of our customer proposition and business. We value individual endeavour and initiative and encourage teamwork and togetherness because collective experience and expertise is VIRTUS’ greatest strength. Job … Summary As a CustomerService Agent, you will be part of the VIRTUS Service Management Centre who are the first point of contact for customer issues and queries. You will play a key role in ensuring that our customers receive an excellent level of servicemore »
Job Title: CustomerServiceRepresentative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customerservice skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records … of customer interactions and transactions. Requirements: Proficient IT skills, including experience with Microsoft Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customerservice or a related field preferred. Experience with Microsoft more »