Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Agilent Technologies
CustomerSupportEngineer - LCMS page is loaded CustomerSupportEngineer - LCMS Apply locations United Kingdom - South West England - Bristol time type Full time posted on Posted 3 Days Ago job requisition id Job Description Agilent encourages and supports discoveries that advance the quality of … seek so they can do what they do best: improve the world around us. Want more information on Agilent? Check out ! Every day, Agilent CustomerSupport Engineers help our customers in the United Kingdom to solve issues that enable scientists to make discoveries that improve the quality of … life. Through our work, we deliver insights and provide the support that keeps labs running smoothly and more efficiently. If you already have experience as an engineer working with instruments, or as an end user interested in a career outside the lab? Then, this is an excellent opportunity More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Agilent Technologies
Graduate CustomerSupportEngineer - Atomic Spectroscopy Graduate CustomerSupportEngineer - Atomic Spectroscopy Apply locations United Kingdom - East England - Cambridge United Kingdom - England - London time type Full time posted on Posted 16 Days Ago job requisition id Job Description Agilent is a global leader in … to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent CustomerSupport Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work … we deliver insights and provide support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on More ❯
Are you a CustomerSupportEngineer seeking a new interesting challenge ? If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for ! ️ WHAT WILL YOU DO We are looking for a dynamic, proactive and talented perso … resolve issues related to client's products Work with technologies like Magik, Java, Oracle VMDS, SQL, and shell scripting. Analyze logs, debug files, and customer cases to identify root causes. Install and configure client's products and third-party software. Apply patches and software fixes on live customer … practices. Lead and mentor junior team members in troubleshooting and support. Document solutions and contribute to the internal knowledge base. Maintain high levels of customer satisfaction through proactive communication and follow-up. Participate in an on-call rotation for after-hours customer support. WHAT ARE WE LOOKING FOR More ❯