Customer Support Representative German
- Hiring Organisation
- Undutchables
- Location
- Netherlands
- Employment Type
- Permanent
- Salary
- EUR Annual
life of a Customer Support Representative: Support hoteliers by providing professional, personalized responses to their questions via email, phone, and online forums. Deliver a world-class customer experience by listening closely, responding actively to their needs, and going the extra mile to anticipate future ones. … questions and escalate to internal teams when needed through predefined processes and channels. Follow up until resolved. Achieve daily and weekly engagement targets, with customer satisfaction and retention as the ultimate goal. Collaborate closely with our Implementation team to ensure a seamless transition of customer accounts to support. ...