systems. Demonstrated expertise in providing 1st and 2nd line support for software and hardware issues. Familiarity with network administration, including TCP/IP, DNS, DHCP, and VLANs. Experience with Active Directory/Entra systems, including user management and group policies. Bachelor’s degree in Computer Science, Information Technology, or related more »
development and the chance to work within a fast-paced and dynamic department. Roles and Responsibilities as a Technical Field Engineer: Configure equipment and DHCP servers ahead of installation. Answering technical queries and providing customer support via email and call. Attending customer sites across the UK and occasionally worldwide for more »
2nd Line Service Desk experience Experience of working for an MSP is essential Experience of working with Microsoft technologies (incl. AD, Windows Server, DNS, DHCP, NPS) Experience in Cloud Solutions (Microsoft Office 365 Experience in Virtualisation Technologies (VMWare, Hyper-V) Experience of working with Microsoft technologies (incl. AD, Windows Server … DNS, DHCP, NPS) Experience with Document Management Systems High attention to detail Exceptional customer service and engagement Enjoys working as part of a team and under own supervision Conscientious and enjoys taking accountability and providing a great service Organised with good administration skills Driving license is preferred more »