processes Prioritising and managing many open cases at one time Technical and personal requirements: Knowledge of basic networking including understanding of TCP/IP, DNS, DHCP, WAN/LAN Office 365 Administration Antivirus/Security platforms Virtualisation - VMWare or Hyper-V Windows Operating Systems and Server support Excellent diagnostic and more »
support both Managed & Hosted services and company software deployments. Advanced troubleshooting and proactive support Hardware and Software patching & Firmware Upgrades AD/GPO/DNS/Certificate Management DR/Backup Testing Maintain and Update Technical Documentation To work as part of the team as well as being self-motivated … workload to meet agreed timescales. Well-developed presentation skills Installation/Administration of Windows operating systems Administration of Microsoft applications & services for example AD, DNS, DHCP, IIS, Group Policy, Certificates Experience administering & deploying virtualised technologies in an enterprise environment, including storage & backup. Appreciation of networking concepts and terminology Server Hardware more »
