DataCentre Support Engineer
- Hiring Organisation
- Genesis Technology Services
- Location
- Dublin, Dublin City, City of Dublin, Republic of Ireland
- Employment Type
- Contract
Datacentre Support Engineer Primary Role Provide onsite support to the Datacentres in Dublin on a call out rota covering 24/7 Monitor and Respond to ALL trouble tickets and work orders generated by the Ticket System within specified SLA times. P0 - 10 hours, P1 - 44 hours, P2 - 96 hours. … with assistance from control centres and/or back-office engineers. Min 3 year of experience working as a technician in data centre operations or equivalent including customer service, interacting directly with customers. Min 3 year of experience with layers 1 & 2 troubleshooting; including hardware power connectivity ...