2 of 2 Database Specialist Jobs

Job Title: Configuration Management Database Specialist Job Location: Remote Onsite Requirements: ServiceNow IT Service Management Configuration Management Database Translating business requirements to technical specifications and data analytic experience Job Description: This position will be part of the Information Services Department's (ISD) Enterprise Technology & Tools Sector; Asset Services Team. This team inside of ISD provides enterprise IT … services to the Laboratory community including the configuration management database and service observability & alerting. Required Skills: Must understand basic IT System Administrator processes & terminology. Data Analysis Reviewing Specification Requirements Translates Business Requirements into Technical Specifications Understands and Executes Project Requirements Agile Software Development Lifecycle Excellent Problem Solving Strong customer service skills and communication ServiceNow IT Service Management ServiceNow Multi … Source Configuration Management Database (CMDB) Administration ServiceNow Technical Documentation Nice to Have: Application and infrastructure monitoring (system performance, identifying issues, troubleshooting) ServiceNow Development ServiceNow ITSM Development Integrating alerts into ServiceNow (ITOM) Logging and Monitoring (SolarWinds, ELK, Splunk, Prometheus, Datadog) Skill Matrix: Must Have Data/Reporting: Data Analysis - 3 years Experience: Agile Methodologies - 1 year Program/Project Management More ❯

colleagues within EQA services and UKHSA External Relevant suppliers of hardware, software and services Maintenance organisations All external system users External Network/VMware/Server support team External database support team External bodies as instructed Communication With UK NEQAS for Microbiology colleagues and staff throughout UKHSA Colindale With the line manager on work-related matters Reporting to the … of service provider requirements. Essential Criteria: Degree (or equivalent qualification) in relevant subject (e.g. IT, bioinformatics) or equivalent level of experience of working at a similar level in a specialist area Experience in a first- or second-line technical support role, supporting end user device hardware and software, both face-to-face and remotely Experience in infrastructure support, such … network or server management Experience/knowledge of Microsoft operating systems and associated infrastructure Experience/knowledge of Microsoft application software, including Office 365 Experience in troubleshooting and supporting specialist systems Programming skills in VBA and SQL, and able to create macros and queries. Experience in Asset and Configuration Management. Previous experience within an ITIL environment and using ITIL More ❯