1 to 3 of 3 Demand Management Jobs in Scotland

including some periodic monthly out of hours working. Plan works with the Head of Service ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Meet IS assurance governance and policies to ensure we operate with confidence, through effective maintenance of secure and … stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected.? Support the development and implementation of key service level agreements (SLAs). Manage incidents, problems and changes to … service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative upgrade cycles. Support effective operational supplier performance and repairs more »

Regular software maintenance, performance tuning and patching, including some periodic monthly out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. … service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative upgrade cycles. Support effective operational supplier performance and repairs … skills in complex support incidents. Excellent relationship skills - the ability to build positive relationships with both technical and business personnel. Experience of delivering high demand technical services in a complex matrix structure. Good written and oral communication skills Ability to demonstrate effective collaboration capability within virtual teams and multi more »

patching, including some periodic monthly out of hours working. Plan works with the team manager ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Meet IS assurance governance and policies to ensure we operate with confidence, through effective maintenance of secure and … stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs). Manage incidents, problems and changes to … service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative upgrade cycles. Support effective operational supplier performance and repairs more »