Deskside Support Engineer - 5955
Edinburgh, Scotland, United Kingdom
FDS, A DXC Technology Company
deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments • Cover on TechBar Secondary role requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide second line operational support across a variety of platforms. • Initial investigation and reporting of network failures. Essential Skills and Qualifications: • Knowledge of Microsoft Windows 10 Operating Systems – Deployment, configuration, and support … max 25 to purchase/sell additional holiday insurance Assistance Programme, free confidential advice covering a range of areas including mental health and financial support Apply now for consideration! By completing the application process, you agree that ES Field Delivery UK LTD (FDS) may contact you in line with more »
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