DesksideSupportEngineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil so you must be able to obtain SC clearance. Job Summary As the DesksideSupportEngineer, you will provide on-site desktop support for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment … Provide hardware\software break fix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance you would need to be a British national Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows more »
DesksideSupportEngineer - Security Cleared This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil as such active Security Clearance is essential. Job Summary As the DesksideSupportEngineer, you will provide on-site desktop support for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment … Provide hardware\software break fix support across a range of devices Essential skills Full UK Driving License Active SC clearance Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including O365 Active Directory experience Experience of SCCM Mobile device supportmore »
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a DesksideSupportEngineer III based on their customer site in Yeovil. This is a full-time, permanent role to start ASAP. The role is … For this reason, we are only able to progress applications from British nationals Role Overview We have an exciting opportunity for an experienced Desktop SupportEngineer to provide our client, onsite day-to-day IT support based at their Yeovil site office. The site benefits from easy … free parking, and subsidised employee rates at the on-site restaurant. The role will require a flexible individual with competency across hardware and software support on desktops and laptops As a Desktop SupportEngineer your role will involve: Desktop/Laptop/VDI build, configuration and deployment more »
DesksideSupportEngineer - Security Cleared This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil as such active Security Clearance is essential. Job Summary As the DesksideSupportEngineer, you will provide on-site desktop support for end users, advising and assisting users in solving problems related ... more »
This is an excellent opportunity for an DesksideSupportEngineer(VIP Support) to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise … optimizing infrastructure performance and cost. Key Responsibilities: To serve as the first point of contact for customers seeking technical assistance in person at walkup support locations, over the phone, remote connection software, chat, and email Provide a high level of customer service to users seeking problem resolution Perform remote … on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services. Record events and problems and their resolution in internal ticketing systems, Follow-up and update more »
As a DesksideSupportEngineer, you will serve as the first point of contact for customers seeking technical assistance in person, over the phone, remote connection software, chat, and email. Key Responsibilities : Serve as the first point of contact for customers seeking technical assistance in person at … walkup support locations, over the phone, remote connection software, chat, and email Provide a high level of customer service to users seeking problem resolution Support VIP users/senior stakeholders providing white glove service Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based … on the issue and details provided by customers. Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services Record events and problems and their resolution in internal ticketing systems, Follow-up and update more »
This is an excellent opportunity for DesksideSupport Role professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services … computers. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new software and hardware. Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues. Conducting daily backup operations. …/faulty OEM equipment’s and receiving replacements Handling Shipments and Vendor Equipment Deliveries. Managing technical documentation. Skill and Experience : Experience working as a desksidesupportengineer Imaging Desktops and Laptops Trouble shooting Hardware and Software Experience in Service desk support Experience in Ticketing tools like more »
Cognizant is seeking DesksideSupport Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment … application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support tall business users Establish … with users and clients Participate in testing, documentation and implementation of assigned projects Additional duties as and when required Essential Skills: Desktop operation and support Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines. Works with vendor supportmore »
We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required. This is a full-time permanent position working 37.5-hours per week … be able to obtain SC Security Clearance. For this reason we are only able to progress with applications from British nationals. As a Desktop Engineer you will be involved with: out security audits of all devices holding data on the network by scanning and reporting – Installations, Moves, Additions and … Changes of all in-scope managed devices and Eyes Support to visually verify the state of managed devices Support including special project activities as they arise Management & Stock Management the lifecycle of loan user equipment directly along side the client managing own workload whilst liaising with other teams more »
deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments • Cover on TechBar Secondary role requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide second line operational support across a variety of platforms. • Initial investigation and reporting of network failures. Essential Skills and Qualifications: • Knowledge of Microsoft Windows 10 Operating Systems – Deployment, configuration, and support … max 25 to purchase/sell additional holiday insurance Assistance Programme, free confidential advice covering a range of areas including mental health and financial support Apply now for consideration! By completing the application process, you agree that ES Field Delivery UK LTD (FDS) may contact you in line with more »
Printer Installation - Field Installation Engineer - 1st Line Support Location - London Overview We are seeking a skilled Printer Installation Technician. The primary responsibility of this role is to efficiently install and configure printers, including Multi-Function Printers (MFP), desktop printers, and Fiery servers. The ideal candidate will have a more »
