SC CLEARED*** DesktopSupport Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great … opportunity for a DesktopSupport Engineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring … in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting More ❯
valid driver’s license. Candidate should have Valid authorization to work in UK We are looking for a consultant with customer service experience to provide face to face IT support to our employees in our Tech Lounge based at Dunton, Essex. In this role you will be part of an energetic and motivated team providing support by completing … productivity, improve employee satisfaction and contribute towards a 'vibrant' organization by empowering our employees and showcasing new and innovative products. Dunton Tech Lounge Specialist: Direct Face-to-Face customer support for corporate issued desktop, laptop, and mobile devices as well as telecom services, email services, and all Digital Worker provided services. Provide walk-up and Deskside support … with members of a given team or other IT teams as appropriate to ensure problem resolution and, if necessary, root cause identification. Manage customer queues. Develop and maintain accurate support documentation. Identify potential escalations and proactively alert Tech Lounge Lead as needed. Provide ideas and solutions to prevent problems and support incidents from reoccurring that impact the areas More ❯
SC CLEARED*** DesktopSupport Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great … opportunity for a DesktopSupport Engineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring … in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting More ❯
