Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Redimeer
We are hiring a DesktopSupport Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktopsupport services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client … location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
The Opportunity: We're looking for a DesktopSupport Analyst/ServiceDesk Analyst with good 1st/2nd Line Support skills to join a fast growing business in central Basingstoke. It's a hybrid role with 3 days in the office and 2 from home and you … ll be providing support to approximately 300 users (but growing rapidly). It's a highly customer facing role that involves engaging with staff at all levels up to the C Suite so you'll need to be a confident, professional and friendly communicator who can take ownership of … problems and provide a high quality support service. The team pride themselves on providing a high rate of first-time fix and you'll have the opportunity to upskill and develop your career with them. IT is delivered through a hybrid (multi-cloud) infrastructure and you'll be providing more »
Durham, County Durham, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
Deskside Support Analyst Location - Durham Temp-Perm Day rate - £190 per day Hybrid, 3 Days in office, 2 working from home My client is an IT managed solutions company who provide business to business solutions, they are looking for someone to join their team as Deskside Support Analyst. … go into a permanent position. The main responsibilities within the role Building Devices. Setting up Credentials. Tablet set up and re-imaging. Deskside/Desktop Support. Raising and dealing with tickets. Skills and experience Driving licence (Not essential but would be an advantage) Office 365. Active Directory. Windows. EPOS more »