DesktopSupportEngineer Career Opportunity Our client, who is a leading company serving the aerospace industry with locations across the globe, is looking for an experienced DesktopSupportEngineer to work out of one of their southern Florida locations. DesktopSupportEngineer Position Overview The DesktopSupportEngineer provides advanced technical support for hardware, software, and network-related issues in an enterprise environment. This role is responsible for ensuring minimal downtime, optimal end-user experience, and efficient operation of desktop systems. The engineer will serve as an escalation point for Level I support and contribute to the deployment, maintenance, and improvement of IT … systems and services. DesktopSupportEngineer Essential Duties and Responsibilities Advanced Technical Support: Troubleshoot and resolve complex technical issues escalated from Level 1 support for hardware, software, and network problems. System Maintenance: Deploy, configure, and maintain desktop hardware, operating systems and software applications. User Management: Support and manage user accounts, including rights, security More ❯
Onsite DesktopSupportEngineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite DesktopSupportEngineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite DesktopSupportEngineer/2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
Service Desk, DesktopSupportEngineer, Remote Reporting to the Service Desk Manager, the 1st Tier SupportEngineer (DEsktopSupport, Service Desk) will play a key role in providing technical support to clients. The position is primarily focused on Service desk/desktopsupport and Microsoft application admin. and support. Engagement … via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: Provide 1st and 2nd line technical support via phone, email, remote app. and deskside. Troubleshoot and resolve hardware, software and network issues. Escalate complex issues to 2/3 tier support or vendor. Maintain accurate records of all customer interactions in the ticketing system. Ensure high … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
The DesktopSupportEngineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication … between IT and users. Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic … user account administration. Maintain documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all DesktopSupport operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or More ❯
Lead DesktopSupportEngineer £150,000–160,000 + Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead DesktopSupport Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team … and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and … back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of DesktopSupport Analysts, driving best More ❯
The DesktopSupportEngineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication … between IT and users. Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic … user account administration. Maintain documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all DesktopSupport operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
BCT Resourcing
Position: DesktopSupportEngineer Location: Remote Salary: £30,000 depends on the experience Due to the organic business growth in recent years for one of our key client, they are looking to recruit a DesktopSupportEngineer for their London office.The Role & Responsibilities:Supporting, configuring and deploying Windows 7/10Supporting Microsoft Office 2013Proactively More ❯
DesktopEngineer Cardiff (Hybrid) Up to 40k DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing DesktopEngineer to join our clients team in Cardiff, this is a hybrid role. As a DesktopEngineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical … cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate More ❯
DesktopEngineer Cardiff (Hybrid) Up to £40k DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing DesktopEngineer to join our clients team in Cardiff, this is a hybrid role. As a DesktopEngineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical … cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate More ❯
youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a DesktopSupportEngineer to support one of our clients based on-site in Edinburgh. This is a full-time, position working a 37.5-hour week Monday Friday. … on-call duties may be required. Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Asset and peripheral deployments In depth investigation into issues to pass back to 3rd … line support Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support (Andriod & iOS) VIP support Service Desk cover as required Assisting with customer projects What we're looking for: Microsoft Windows 7 and More ❯
2nd Line DesktopEngineer Location: Carlisle (Onsite) Duration: 3 Months+ Rate: £16 P/H Khuda Technology is seeking a skilled 2nd Line DesktopEngineer to join our clients team on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring … laptops, troubleshooting hardware and software issues, and supporting general desktop management. Responsibilities: Provide 2nd line technical support for end users, resolving escalated incidents and service requests. Rebuild, configure, and deploy laptops and desktops to company standards. Perform hardware diagnostics, repairs, and upgrades as required. Assist with software installations, updates, and general device management. Maintain accurate records of work … carried out, including asset tracking and documentation. Collaborate closely with the wider IT team to ensure efficient issue resolution and service delivery. Skills: Proven experience in a 2nd Line DesktopSupport or similar IT support role. Strong hands-on experience rebuilding and configuring laptops/desktops. Good knowledge of Windows 10/11 environments. Familiarity with general More ❯
Desktop & MS 365 Teams SupportEngineer - London - URGENT Location: Paddington, London (office-based Monday-Thursday, remote Friday) Day rate: £Negotiable (Inside IR35) Contract: 6 months (with potential extension) Role Overview: We are seeking a passionate and skilled Desktop & MS 365 Teams SupportEngineer to deliver exceptional end user support. This role is central to … ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows … platforms and MS 365 Teams. Act as the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to More ❯
Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic user account administration. Maintain … documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all DesktopSupport operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or high-priority issues to … and maintain accurate logs of ongoing issues. Requirements: Education & Experience: Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Hands-on experience in a desktopsupport or helpdesk environment. Experience with dispatching or coordinating IT support is a strong plus. Technical Skills: Proficiency in supporting Windows and Mac OS environments. Familiarity with More ❯
Cambridge, Cambridgeshire, England, United Kingdom
ALTERED RESOURCING LTD
Onsite DesktopSupportEngineer Please note: this is an on-site role in Cambridge.About the roleThis is an exciting opportunity to join an energetic, dynamic and driven team focused on improving user performance, mitigating risk and increasing business agility. The position will involve providing onsite desk side support work based in the Cambridge area supporting users … deliverables, therefore we require engineers who are willing to be flexible in this respect (remuneration is given for all out of hours work).Your part to play Troubleshoot client support incidents, liaising with users at the clients site. This role requires your full time attendance on the client site supporting customers accessing IT services. Helping solve technical issues with … hardware and software) Liaising directly with end users to resolve any problems, as directed by the Service Desk Manager or on site key contact. Logging and triage of technical support requests over the telephone, face to face or by email within the ITSM tool. Using remote control tools and technologies to assist end users’ as required Documenting systems and More ❯
AV Desktop/Helpdesk SupportEngineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional … you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microsoft Logitech, Yealink, Neat, Bose … LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON More ❯
We are seeking a Deskside Support Specialist to join our IT support team in London. This is a hands-on technical role providing on-site support to our client's customers across various locations as required. The successful candidate will be involved in both BAU (Business As Usual) support and project/backfill activities. This position … offers an excellent opportunity for an experienced IT support professional who enjoys variety, problem-solving, and working directly with end users in a dynamic environment. Key Responsibilities Provide deskside and remote IT support to users across multiple customer sites. Deliver hardware and software troubleshooting, configuration, and deployment. Assist with project-related IT activities and provide backfill support … line with SLAs. Maintain accurate documentation and asset records. Collaborate with other IT teams to ensure seamless service delivery. Skills & Experience Required Previous experience in a deskside or field support role. Strong knowledge of Windows operating systems and Microsoft 365. Good understanding of hardware troubleshooting and peripheral setup. Excellent communication and customer service skills. Full UK driving licence Must More ❯