Senior DesktopSupport Specialist page is loaded Senior DesktopSupport Specialistremote type: On-sitelocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R66 Role Overview: Senior DesktopSupport Specialist (London, UK - Onsite) If you're an experienced DesktopSupport specialist seeking a role where your technical expertise and … outstanding customer service skills can make a real impact, this opportunity could be for you! The Senior DesktopSupport Specialist will act as an escalation point for the DesktopSupport team members and must possess an advanced technical background to resolve all in-scope support services, including break-fix, deskside support, telecom support, new system installation and VIP support. The Senior DesktopSupport Specialist will be assigned a daily senior shift which they will be responsible for monitoring the ticket queue with the Service Desk to ensure that there are no SLA breeches and that our support meets or exceeds defined professional quality standards.At Cornerstone Research, you will be More ❯
DesktopSupport Engineer Career Opportunity Our client, who is a leading company serving the aerospace industry with locations across the globe, is looking for an experienced DesktopSupport Engineer to work out of one of their southern Florida locations. DesktopSupport Engineer Position Overview The DesktopSupport Engineer provides advanced technical support for hardware, software, and network-related issues in an enterprise environment. This role is responsible for ensuring minimal downtime, optimal end-user experience, and efficient operation of desktop systems. The engineer will serve as an escalation point for Level I support and contribute to the deployment, maintenance, and improvement of IT systems and services. DesktopSupport Engineer Essential Duties and Responsibilities Advanced Technical Support: Troubleshoot and resolve complex technical issues escalated from Level 1 support for hardware, software, and network problems. System Maintenance: Deploy, configure, and maintain desktop hardware, operating systems and software applications. User Management: Support and manage user accounts, including rights, security, and system groups, using Active Directory. Incident More ❯
Onsite DesktopSupport Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly within … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite DesktopSupport Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite DesktopSupport Engineer/… 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading company that More ❯
Description: We are seeking an experienced Executive/VIP DesktopSupport Technician to provide high-level technical and process support in a fast-paced, executive environment. This role focuses on delivering responsive, white-glove IT support to senior leaders, political appointees, and administrative staff. The position requires strong technical proficiency, executive presence, and the ability to … our W2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Responsibilities: Responsibilities Provide day-to-day desktopsupport for executives, including troubleshooting hardware, software, mobile devices (iPhones, iPads, laptops), and telecommunication issues. Perform imaging, deployment, and configuration of new machines in a Windows environment. Troubleshoot … Windows 10, Office 365, VPN, Active Directory, and wireless connectivity issues. Support VIP needs such as conference room technology, VTC setups, and smart card/PIV card access. Deliver both in-person and remote support using platforms such as Bomgar and ServiceNow. Create, update, and manage tickets in ServiceNow, ensuring timely resolution and accurate documentation. Provide training to More ❯
Genesis10 is seeking a IT DesktopSupport Services/AV Technician for a 6 month contract position with our retail services client in New York, NY. This is an onsite role. Compensation: $30.00 - 35.00 per hour, depending on skill and experience level. Responsibilities Provide level II desktopsupport of PC equipment including laptops, desktops, virtual machines … technical problems; document, track and monitor incidents and work orders per set service level agreement standards; and provide timely feedback to customers during and upon resolution Provide level II support of Microsoft suite of products including M365 & Windows OS Troubleshoot, manage resolution, and develop root cause analysis for technology issues related to AV/VC equipment Overall accountability for … maintenance and repair of AV equipment and PCs Perform routine preventative maintenance, daily equipment checks and resolve any technology issues in a timely manner Provide support of audio-visual equipment and facilitate onsite or virtual conferencing meetings (or both simultaneously) Other duties as assigned Minimum Qualifications Undergraduate degree or equivalent work experience 3+ years of experience providing technical and More ❯
Overview JOB TITLE: Computer Support Specialist (Tier II DesktopSupport) CLEARANCE REQUIRED: Active Top Secret (SCI eligibility required prior to start) AGENCY SUPPORTED : DOJ NSD - National Security Division POSITION INFORMATION : Full-Time Position; Government contractor supporting DOJ NSD LOCATION: Washington, DC (onsite) POSITION TIMING: Must obtain SCI before starting (processing typically 2-4+ weeks) BENEFITS: Health … the DOJ National Security Division (NSD) The NSD is responsible for advancing the Department of Justice's top priority: combating terrorism and other threats to national security. The Infrastructure Support and Software Development Services division provides full IT support across infrastructure, operations, engineering, software development, and service desk functions. Responsibilities As a Tier II DesktopSupport Specialist, you will: Provide troubleshooting support for desktop hardware, software, and networking issues (including endpoint patching). Perform basic repairs and maintenance for PCs and printers. Assist end users with approved desktop applications and software. Deliver initial and refresher training to users on computer systems and applications. Support Tier I Service Desk escalations by providing More ❯
Description POSITION SUMMARY: The DesktopSupport Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Information Systems Service Desk and the implementation of new functionality. Documentation and adherence to … policies, procedures and standards of the organization is an important part of this position. The DesktopSupport Technician I is responsible for delivering high quality, cost effective solutions to all levels of users. This includes support for both the technology and processes. The DesktopSupport Technician I is also responsible for supporting the business goals … school Information Systems course work preferred. CERTIFICATION/LICENSES: IT based certification preferred. A Valid New Mexico Driver's License required. SKILLS: Demonstrated customer service skills Basic knowledge of desktop operating systems and related software required Ability to maintain good customer relations with the ability to explain complex solutions and problems to users (regardless of their technical ability) Excellent More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
Service Desk, DesktopSupport Engineer, Remote Reporting to the Service Desk Manager, the 1st Tier Support Engineer (DEsktopSupport, Service Desk) will play a key role in providing technical support to clients. The position is primarily focused on Service desk/desktopsupport and Microsoft application admin. and support. Engagement via Umbrella … Company Only; all taxes & NI deducted at source. General responsibilities: Provide 1st and 2nd line technical support via phone, email, remote app. and deskside. Troubleshoot and resolve hardware, software and network issues. Escalate complex issues to 2/3 tier support or vendor. Maintain accurate records of all customer interactions in the ticketing system. Ensure high levels of … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
DesktopSupport Technician Job Description The DesktopSupport Technician is responsible for providing day-to-day End User Computing (EUC) operational support to the user communities through the installation, configuration, upgrade and maintenance of personal computers, applications, and peripheral equipment. Documentation and adherence to policies, procedures and standards of the organization is an important part … of this position. The desktopsupport technician is responsible for delivering high quality, cost-effective support to all levels of users. Knowledge & Experience * University degree or College diploma in the field of computer science, information systems, or at least 2 years equivalent work experience. * Proven experience troubleshooting Windows 10/11 Operating Systems and dependent applications * Hands … environment. Job Type: Contract Pay: $20.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Experience: * Customer support: 1 year (Preferred) * Windows OS: 1 year (Preferred) * Windows: 1 year (Preferred) Ability to Commute: * Smyrna, TN (Required) Ability to Relocate: * Smyrna, TN: Relocate before starting work (Required) Work More ❯
The DesktopSupport Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication between … IT and users. Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic user … account administration. Maintain documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all DesktopSupport operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or high More ❯
Lead DesktopSupport Engineer £150,000–160,000 + Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead DesktopSupport Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and … ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and back … office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of DesktopSupport Analysts, driving best practice More ❯
The DesktopSupport Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication between … IT and users. Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic user … account administration. Maintain documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all DesktopSupport operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or high More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Job Board Direct
Junior DesktopSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior DesktopSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior DesktopSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
IT Network & DesktopSupport Administrator Title : IT Network & DesktopSupport Administrator Classification: Exempt/Full Time Reports to: Regional IT & Global Security Manager Location: Corporate Headquarters - Bridgeton, MO (Fully on-site) Date: 9/26/25 Essential Duties and Responsibilities: Maintain security, updates of All Zoltek Domain Controllers in the U.S and ensuring healthy synchronization … of servers. General IT maintenance and knowledge. Evaluate hardware and software subscriptions. Check in appropriate places for Meraki, Citrix, HPE, Proofpoint, Cisco, Palo Alto, Adobe, Microsoft, Veeam, Nimble. Confirm support is valid and/or license amount isn't exceeded. Make necessary renewals. Core support and licensing for the organization's hardware and software. Compliance audit for licensing. … PCs and servers. Review installation through PDQ Inventory and, if necessary, deploy installation through PDQ Deploy. Updates and patches for F-Secure done on ZUSVS-Fsecure server. Provide IT support for Zoltek employees in the US. Provide IT support for OT engineers in STP. Qualifications: Associate's degree in computer science required; Bachelor's Degree preferred 2 years More ❯
DESKTOPSUPPORT SPECIALIST One of our global financial clients is seeking a DesktopSupport Specialist at their headquarters in New York City. This person will be a full-time permanent employee that is expected to be in the office 3 to 4 days per week. Only send your resume to us if you can work in … remotely to the user's computer. May provide assistance concerning the use of the computer hardware and software, including printing and installation. QUALIFICATIONS: At least 2 years of providing desktopsupport in a corporate environment Experience with the following applications: MS Office Suite, Anti-Virus Adobe software Respond to telephone calls, emails, and personnel requests for technical support. … Maintains and supports desktop PCs, hardware, software, operating system, and printers. Basic Networking and Connectivity troubleshooting Relocate computers between offices Identify, test, and install new network systems or upgrades to current systems, printers, software, or components Creating problem records Follow defined escalation paths Troubleshoot and be a problem solver SEND YOUR RESUME TO MENTION JOB 1093 IN THE SUBJECT More ❯
First Line Desktop IT Support Technician Job DetailsJob Title:First Line Desktop IT Support TechnicianDepartment:IT Support Campus:AltonSalary:Grade 3 Spine Point 11 - £24,299.61Contract Type:Permanent/Full TimeAbout the RoleHSDC is seeking a First Line IT Support Technician to work within the IT Support Team providing day-to-day IT … support to staff and students at our Havant and South Downs campuses.Reporting to the Team Leader, and working under the supervision of existing IT Technicians, the post holder will be responsible for “owning” IT support requests from initiation through to their successful resolution.Responsibilities You will be responsible for: Provide exceptional desktop IT support combined with excellent … customer service to staff and students To be responsible for the maintenance and support of all College owned IT systems, and provide operational support to the IT Services Team Leader, IT Technicians, and Senior IT Technicians Deployment and maintenance of all software and hardware products throughout the end-user College IT estate (including, but not limited to, laptops More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Knowledge Management, Inc
Title: DesktopSupport Knowledge Management, Inc. (KMI) has the leadership and experience to deliver innovative technology, logistics and management solutions to meet real mission requirements. KMI is a Minority Business Enterprise (MBE) and Small Disadvantage Business (SDB) that specializes in Logistics, Warehouse Services, Distance Learning/Training, Enterprise Solutions, Financial Management Support, Program Management, Intelligence Analysis & Threat … Required: Minimum of a DOD Secret clearance Employment Type: Full-time Salary: Please provide your salary requirement Position Summary: We are seeking a candidate for a VIP and Onsite DesktopSupport role to support a federal government Human Resources (HR) Help Desk. This position will provide help desk support for DoS HR systems and applications, including … desk environments. Position will require training and supervision. Prefer someone who currently or previously worked for Department of State. Certifications: must have CompTIA A+ certification or equivalent Key Responsibilities: Support shall include customer desktop support. Help desk activities shall align with and directly support the Department's HR IT modernization initiatives and ongoing operations and maintenance (O More ❯
Job Title: DesktopSupport Location: St. Louis, MO Pay: $70-90k Company Summary: Our client is a proven leader in information technology, innovative strategic technical planning, and program management offering a professional level of expertise to their partners. Having been around for over two years our client provides the resources necessary for their team members to excel … career goals in the IT industry. Position Summary: This Position requires the following specific technical and professional background: The ideal candidate will have a minimum of 2+ years of DesktopSupport experience. Job Responsibilities: Provide support for implementation, maintenance, and incident troubleshooting of IT systems Manage hardware in all stages including unpacking and setup of end user … via scripted install packages Inventory management of UDS deployed software and end user devices Network and locally attached printers The ideal candidate will possess the following: 2+ years of DesktopSupport experience TS/SCI clearance Anistar PAYS YOU for referrals If you know any qualified job seekers looking for work, we want to talk with them! Call More ❯
youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a DesktopSupport Engineer to support one of our clients based on-site in Edinburgh. This is a full-time, position working a 37.5-hour week Monday Friday. The … on-call duties may be required. Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Asset and peripheral deployments In depth investigation into issues to pass back to 3rd … line support Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support (Andriod & iOS) VIP support Service Desk cover as required Assisting with customer projects What we're looking for: Microsoft Windows 7 and More ❯
DesktopSupport Specialist Job No: 537465 Work Type: Full Time Location: Main Campus (Gainesville, FL) Categories: Information Technology, Veteran's Preference Eligible Department: - IT-AT TECHNOLOGY SUPPORT SERVI Job Description Classification Title: End User Computing Spec I Classification Minimum Requirements: Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate … an equivalent rate for the required experience, but does not negate the minimum degree requirement(s). Job Description: UF Information Technology (UFIT) is currently seeking an entry-level DesktopSupport Specialist to join Academic Technology, a unit within UFIT. The UFIT Help Desk is a fully staffed call center that provides IT support to the entire … and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF's large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville. Exceptional Benefits UF provides various leave programs based on More ❯
ManTech seeks a motivated, career and customer-oriented DesktopSupport Services Help Desk Lead to join our team in Washington, DC. This is a hybrid position with 4 days onsite and 1 day remote. The DesktopSupport Services Help Desk Lead oversees the help desk operations and support under the task order, ensuring proper integration … efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. … Responsibilities include but are not limited to: Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary Provide guidance, leadership and oversight for services and support optimizing help desk activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders Identify, investigate, and analyze processes More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
BCT Resourcing
Position: DesktopSupport Engineer Location: Remote Salary: £30,000 depends on the experience Due to the organic business growth in recent years for one of our key client, they are looking to recruit a DesktopSupport Engineer for their London office.The Role & Responsibilities:Supporting, configuring and deploying Windows 7/10Supporting Microsoft Office 2013Proactively working to More ❯
Job Title: IT DesktopSupport Technician Location: El Dorado, Arkansas Type: Contract Work Model: Onsite Schedule: 8-hour shift between 7:00 AM - 5:00 PM local time (30-minute lunch) Responsibilities: Perform desktopsupport functions including laptop/PC imaging and setup. Deliver and configure new laptops/PCs for users, including data transfer and … M365 cloud services connection. Install and configure software. Manage and resolve Incident/Request tickets using ServiceNow. Troubleshoot printers and provide Windows 11 support with M365 application suite. Perform basic Wi-Fi/network troubleshooting. Manage hardware assets and maintain stockroom inventory. Provide excellent customer service with a focus on delivering a best-in-class user experience. Work effectively More ❯
We are currently looking for a L2 Desktop Technician in Gilbert, AZ. This position is fully onsite and will work a 9/80 schedule - 9 hours per day and every other Friday off. - Primary responsibilities: • Provide excellent customer service for a walk-up IT PC Support desk • Provide technical support for computers; install, troubleshoot, service, and … the use of personal computers • Investigate information, network, and communications needs of users, and make recommendations regarding software and hardware purchases • Provide Windows systems management. • Collaborate with other technical support professionals and IT shared services contacts for resolution of customer issues Secondary responsibilities during slow periods: • Provides offnet environment support • Provides basic network administration • Work with software vendors … to support third party applications • Provide any technical support above and beyond the Tier 1/2 support vendor • Office printer or label printer support • Provide audio/visual support for conference rooms and large meetings Basic Qualifications: • 3 years of relevant experience in helpdesk/desktopsupport and working with equipment • Experience More ❯
Our client is seeking a DesktopSupport Technician I for a contract opportunity. Essential Responsibilities/Job Duties Configures workstations for new users and upgrades existing equipment. Utilizes ticketing system. Re-images computers, repairing computers, performs data migrations and restorations. Position Requirements1+ year of hands-on desktopsupport experience Comp Tia A+ certified preferred, any desktopMore ❯