1 to 25 of 30 Desktop Support Specialist Jobs

Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers … to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have … Years’ experience in Windows Desktop support and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation More ❯

excellent written and verbal communication skills with the ability and know-how to collaborate effectively with domain experts and IT leadership team. The primary role of the IT Admin & Support Analyst II is to provide End User Computing support and delivery of agreed services to internal users. Responsible for incident diagnosis, request management, providing hands-on assistance, handling … project work, case management, and documenting KB solutions. Support Tech Bar and assist with Quarterly Disposal Process. The position may require working extended hours, occasional night and/or weekend work as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide End User Computing support to internal users. • Support and deliver approved applications and services. • Support mobile devices (phones … metrics using the ITSM platform (ServiceNow) for call management and escalation. Responsibilities: • Imaging and deploying new PCs using Windows 11. Expert experience in installing and building machines is required. • Support front-line operation teams in resolving advanced technical issues with guidance and coaching. • Collaborate with Engineering teams to resolve complex desktop problems, communicate technical info, and implement solutions. More ❯

Talent Solutions Delivery Lead at WNTD - Insightful Talent Solutions - Your Partner for AI-Driven Data Centres Job Title: Desk Side Support Engineer Clearance: NPPV3 Contract Type: Full-time/Permanent Job Description: We are seeking an experienced Desk Side Support Engineer with NPPV3 clearance to join our growing team in North Wales . The ideal candidate will be … responsible for providing first-line support for a wide range of hardware and software issues, ensuring smooth operations and timely resolution of technical problems. This role requires both strong technical troubleshooting skills and the ability to work directly with end users in a dynamic environment. Key Responsibilities: Provide on-site Desk Side Support to end users, ensuring prompt … organization's IT service management system, ensuring all requests are tracked and reported accurately. Perform routine maintenance and ensure systems are up-to-date with the latest security patches. Support in the management of software deployments, updates, and antivirus installations across the user base. Ensure all IT support tasks comply with NPPV3 security standards and other relevant guidelines. More ❯

Ampstek Kingston upon Hull, England Metropolitan Area Desktop Support Specialist Role Overview: We are seeking a skilled and dedicated IT Support/Desktop Support/Help Desk Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to end-users, resolving hardware and software issues. Key … Responsibilities: Technical Support: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Installation and Configuration: Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices. Ensure all systems are up-to-date with the latest patches and updates. … User Assistance: Assist users with software applications, operating systems, and network connectivity issues. Qualifications: Experience: Minimum of 3-5 years of experience in IT support, desktop support, or help desk technician roles. Technical Skills: Proficiency in Windows and Mac operating systems, Microsoft Office Suite, and common IT tools and software. Familiarity with basic network troubleshooting and printer More ❯

Social network you want to login/join with: We are looking for a passionate, motivated, and highly collaborative Desktop Support Specialist to join the IT support team of a Creative Agency. In this position, you will play a pivotal role in the smooth day-to-day operation of their desktop infrastructure. In this role … you will provide support for desktop-related issues for both on-site and remote users, handling a range of level 2 and level 3 support tickets. You will install, configure, and maintain desktop operating systems and applications, troubleshoot technical problems, and ensure that downtime is minimized. The role will primarily focus on office hardware such as … that continues to grow and prides itself on delivering a customer-centric approach while solving problems for their clients. The successful candidate will have: Previous experience in a similar Desktop Engineer/Technical Support role Strong background in supporting Windows, macOS, and Linux operating systems In-depth knowledge of desktop hardware, software applications, and peripherals Familiarity with More ❯

As part of an on-site Customer Services Desktop Support Team, provide Information Technology services to the Mid-Atlantic Region Network Enterprise Center (RNEC), Aberdeen Proving Ground (RNEC-Aberdeen). Provide desktop, software, and peripheral support, release management, password management, and account management for both NIPRNET and SIPRNET customers, including VIP support for command staff … unit control center, and directors; report significant outages and/or customer issues to appropriate Government management personnel. Duties and responsibilities include: - Deploy interoperable and integrated standard office automation desktop software - Install, configure, troubleshoot, relocate, and repair desktops, peripheral devices, and printers. - Install/uninstall, and electronically "push" software, software updates, security updates, vendor patches (service packs, service releases … etc. to end user devices. - Resolve desktop problems via Remote Control; add/delete accounts and reset passwords as needed; responsible for Information Assurance Vulnerability Alert (IAVA) remediation. - Identify network problems impacting users and work with appropriate Tier II or III administrators - Troubleshoot WIFI and GFE provided broadband devices and VPN connectivity - Answer calls and utilize automated incident tracking More ❯

We are actively seeking a detail-oriented DesktopEngineer to join our dynamic IT team. As a Desktop Engineer, you will play a pivotal role in ensuring the smooth operation of our desktop infrastructure. Collaborating with various teams, you'll deliver top-notch technical support and maintain an efficient desktop environment. This on-site role requires coverage … five days a week, with occasional flexibility for planned support outside regular hours. Our team is known for its customer-centric approach, strong technical expertise, and exceptional problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive experience for end users • Communicate effectively, empathetically, and professionally in resolving incidents and requests Desktop Support • Provide customer focused support for desktop-related issues, both on-site and remote. • Respond promptly to customer inquiries, troubleshoot technical problems, and minimize downtime. Desktop Infrastructure Management • Install, configure, and maintain desktop operating systems and applications. • Collaborate with the IT team for standardized deployments and security measures. Hardware and Peripheral Management • Manage desktop hardware More ❯

Salary: Up to £90k + Bonus | Experience: 1–5 Years | Degree Required We are working with a leading macro trading firm in London to find a skilled IT Support Engineer . This is a unique opportunity to support a high-performance, cutting-edge trading environment and work alongside top-tier professionals in the finance sector. The firm operates … at the intersection of finance and technology, where system uptime and speed are critical to business success. As part of the IT support team , you'll be tasked with ensuring that the firm’s infrastructure runs smoothly and efficiently, providing direct support to the trading desks, quants, and developers who rely on fast, uninterrupted systems. This role is … perfect for someone with a solid foundation in IT support , a good understanding of Windows-based environments , and strong PowerShell scripting skills. Key Responsibilities: Provide day-to-day technical support for the trading floor and other business units, addressing hardware, software, and networking issues. Troubleshoot and resolve issues related to trading systems , market data feeds , and other mission More ❯

to the Intelligence Community (IC) information sharing, secure cloud-based operational environment, the Intelligence Community's Information Technology Enterprise (ICITE) along with an array of technical expertise and analytical support which allows DOE and the United States Intelligence Community (USIC) to detect, protect, mitigate, and counter hostile threats directed against DOE networks and critical national assets. Responsibilities Provide Tier … and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes, using Active Directory to reset user passwords, create/delete user accounts and assign account privileges Utilize remote access tools such as DameWare, Jabber, Microsoft Teams to resolve issues Utilize Ticket Web (JIRA) to log tickets Document and update known fixes for … future reference in knowledge base Perform WebRAO duties to issue PKI certs for secure browsers iPhone 13 and tablet support (set up email access) Daily checks and performance monitoring to ensure system integrity, documenting and reporting alerts per established processes Assign, activate, troubleshoot and reset RSA Tokens Entrust Administrator duties (create, restore and troubleshoot accounts) Escalate Issues as needed More ❯

Social network you want to login/join with: Desktop Support Specialist, Warrington, Cheshire Client: SISL Global Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting … to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications … and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from SISL Global The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide … second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows … and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best More ❯

day ago Be among the first 25 applicants Direct message the job poster from SISL Global The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical … support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers … and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best More ❯

Desktop Support Specialist - 9 Month Fixed Term Contract We are Grant Thornton Grant Thornton Ireland is rapidly approaching 2,600 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge … excellent opportunity for a motivated individual to further their career and gain experience working in a fast-moving team. The position is within the IT Service Desk as a Desktop Support Specialist in our Belfast office for a nine month contract . If you are looking to get exposure in a large organization, have a valued opinion … and work within a supportive team, then this role is for you. The role: Providing 1st/2nd level Helpdesk Support both onsite/remotely Monitor Service Desk Queue Installation, Configuration and Support of PCs, running Windows 10 & 11 Troubleshooting both hardware/software/network connectivity issues on PCs/Printers Management of Assets Determine proper escalation More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from SISL Global The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide … second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows … and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best More ❯

The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced … technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Troubleshoot break/fix issues of Windows and Mac computers. Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. Collaborate with IT team members … on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Desktop Support Specialist - 9 Month Fixed Term Contract Apply locations Belfast time type Full time posted on Posted 6 Days Ago job requisition id JR7378 We are Grant Thornton Grant Thornton Ireland is rapidly approaching 2,600 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around … opportunity for a motivated individual to further their career and gain experience working in a fast moving team. The position within the IT Service Desk and is for a Desktop Support Specialist within our Belfast office for a nine month contract . If you are looking to get exposure in a large organization, have a valued opinion … and work within a supportive team then this role is for you. The role: Providing 1st/2nd level Helpdesk Support both onsite/remotely Monitor Service Desk Queue Installation, Configuration and Support of PCs, running Windows 10 & 11 Troubleshooting both hardware/software/network connectivity issues on PCs/Printers Management of Assets Determine proper escalation More ❯

our world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled. Deskside Support Contract (6 Months duration). 5 days onsite Enschede, Netherlands Job description: 1. On-Site Desk-Side Support: Experience with hardware-related issues such as desktops, laptops, printers … thin clients, network devices, and Wi-Fi networks. 2. Troubleshooting Complex Issues: Ability to resolve hardware failures, configuration problems, and software-related issues. 3. Operating System Support: Experience troubleshooting OS-level issues 4. Email Configuration and Support: Configure email accounts Outlook, Office 365) and resolve related configuration issues to ensure proper functionality 5. Basic Networking Knowledge: Familiarity with … and plant locations) Administration of Collaboration tools like Microsoft Teams, Zoom, Webex etc. Video Conference Systems administration H/W and S/W issue for the user's Desktop/Laptop/Printer. Troubleshooting of daily operational issues on Mailing, OneDrive,Teams, connectivity, and mobility etc. Any driver related issues with Printer, Scanner, biometric devices, web camera etc. More ❯

Social network you want to login/join with: Desktop Support Specialist, London (City of London) Client: System Recruitment Specialists Location: London (City of London), United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Trade Floor/Desktop Support – London - Contract We are seeking … an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with head office and IT teams on norms and standards and helping to … bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on IT protocols - TCP/IP, DNS, DHCP etc Good level of More ❯

Links Technology is currently seeking a motivated and skilled Desktop Support Specialist II to join our client's team in Englewood, CO. Our client is a prominent firm in the aerospace and technology sector, known for its innovative solutions and dynamic work environment. This is a Contract role offering an exciting opportunity to provide high-energy, customer … focused IT support and contribute to the smooth operation of IT services. This position requires the Desktop Support Specialist II to be onsite in Englewood, CO. Responsibilities of the Desktop Support Specialist II: Setup, configure, repair, integrate, and manage break/fix, moves/adds/changes for new and existing computing hardware … software, networking, and other computer-related technologies and peripherals. Provide basic network support, ensuring full connectivity for desktops and other networked peripherals, a key task for a Desktop Support Specialist II. Perform preventative maintenance and setup for a variety of computer-related equipment and locations, including audio-visual conferencing systems and conference rooms. Address and resolve More ❯

Trade Floor/Desktop Support – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with … office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on More ❯