1 to 2 of 2 Permanent Dynamics 365 Analyst Jobs in the South East with Remote Work Options

JOB TITLE: D365 CRM Support Analyst Type: Permanent Nature: Remote Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part … of a technical team. This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them … through to resolution. The position requires solid technical aptitude, with experience of Microsoft Dynamics products both verbal and written response as cases 70% of cases come via e-coms. This is a full-time role working from home. You will need to be a good team player with more »

, you will supporting the improvement of our business efficiency through analysis of internal processes aligning them with the capabilities of Microsoft Dynamics and associated tools. You will have the confidence to engage with the business to identify value add opportunities and contribute to the overall health … use of business systems. You will be jointly responsible for analysing data that supports the organisation's goals, optimising the use of Microsoft Dynamics and other business systems. You will also assist in the management of the full life cycle including requirements gathering, scoping, third party development, implementation … seeking a logical problem solver with: 3 years as a Systems Analyst with experience in process optimisation Exposure to Microsoft Dynamics 365 and ability to implement small changes The ability to create reports using Power BI, Dashboards, Advanced Find & Report Builder (SSRS) Experience more »