Senior Manager – Cloud Contact Centre & Customer Experience (CX) Architect, Engineering, AI & Data, Technology & Transformation
- Hiring Organisation
- Deloitte
- Location
- London, United Kingdom
- Salary
- £ 120 K
drive tangible customer and business value.Leveraging market-leading platforms including AWS Amazon Connect, Salesforce Service Cloud Voice (SCV)/Salesforce Voice, Microsoft Dynamics 365 Contact Center and other leading customer engagement technologies, we help organisations design and deliver modern contact centre solutions that improve operational efficiency, enable … delivery of cloud-based contact centre and customer experience platforms, leveraging technologies such as AWS Amazon Connect, Salesforce Voice and Microsoft Dynamics 365 Contact Center.Collaborate with clients, business stakeholders, and technical teams to capture requirements and translate them into scalable, secure, and operationally effective solution architectures.Design ...