an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed more »
tickets to their conclusion from internal staff via telephone and email Responsible for troubleshooting IT related issues such as but not limited to software/applications to hardware, such as desktops, laptops, printers, and Phones of the accounts designated users Log all customer contacts in tool provided and … take ownership of incidents to their desired conclusion Installation of all applications and resetting passwords to all enterprise applications Escalate unresolved calls to various application and infrastructure support teams Participate in enterpriseapplication release/maintenance activities on request Closely monitor and meet ticket SLA targets more »
What Awaits You: 🚀 Join the forefront of field services management, where every challenge is an opportunity 🔬 Dive deep into the intricate world of enterprise-level software solutions. 💡 Thrive in a supportive environment that fosters your problem-solving prowess. 🌱 Grow with us! We're not just a more »
What Awaits You: - Join the forefront of field services management, where every challenge is an opportunity - Dive deep into the intricate world of enterprise-level software solutions. - Thrive in a supportive environment that fosters your problem-solving prowess. - Grow with us! We're not just a more »
