IT Service Transition Manager
- Hiring Organisation
- Pontoon
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
Overview We're seeking an experienced IT Service Transition Manager to support the introduction of new and changed services into BAU within a regulated financial services environment. You'll work across multi-disciplinary teams to ensure operational readiness, governance alignment, and seamless service handover. Key Responsibilities Service Transition Delivery Lead … organisational capability. Experience working in complex, multi-supplier environments. Desirable ITIL v4 Foundation or higher. Experience in Agile or DevOps environments. Awareness of financial-sector regulatory frameworks (PRA, FCA, DORA). Experience contributing to or managing Service Design Packages. Personal Attributes Proactive, structured, and detail-focused. Strong communicator with ...