1 Head of IT Jobs in the Midlands with Remote Work Options

Head of Group IT Service Operations As Head of Service Operations, you will lead a team responsible for managing IT Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of … comfortable with autonomy, and to have a 'can do' attitude at all times. Your focus within the role will be leading, motivating, and coaching IT support and operational teams, defining and managing service levels, and identifying and implementing continuous service improvements. You will maintain a culture that promotes agile … reports measuring performance. Manage and mitigate operational risks plus compliance with security/regulatory requirements. Develop and maintain strong relationships and drive engagement with IT and business colleagues. Identify training and development opportunities and provide mentoring/coaching to enable the personal development of the IT more »