1 to 25 of 28 Remote Head of Operations Jobs

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

Head of Operations International Bank based in the City of London Salary £120k plus benefits Hybrid working on offer Reporting to the COO, the Head of Operations will lead our clients London's Operations, KYC, Securities, Third Party Vendor Management, Facilities and Health & Safety functions. The Head of Operations plays a key role in managing operational resilience and other regulatory initiatives relating to the firms operations. This role requires a strong people leader with an excellent understanding of FCA and PRA regulatory environment, CASS and of retail and commercial banking. They must balance the hands-on detailed understanding of banking operations systems, cards, payments … colleagues in London and overseas and external stakeholders including vendors. Key Responsibilities will include: Leadership: Work with the COO to develop and then execute the strategy for our clients Operations functions including developing our future target operating model as a mass affluent digital retail bank. Ensure that all regulatory requirements are met and technology is used to enhance both More ❯

in 2023 with a bold mission: to revolutionise how SaaS companies integrate with their customers' tech stacks. Our next-gen integration platform empowers SaaS companies to effortlessly add dozens of integrations via a single universal API - all in a fast, powerful, and secure way. With a powerhouse team of ex-Google, Microsoft, Oracle, Coinbase, and JP Morgan talent … we've raised over $4M from top-tier investors and rapidly scaled to a global team of 20+. As we continue to grow, we're looking for a Head of Operations to lead and optimise our operational, HR, finance, and recruitment functions, ensuring that StackOne runs smoothly, efficiently, and at scale. About the Role As the … Head of Operations, you will oversee the operational backbone of StackOne, driving strategic initiatives across HR, finance, recruitment, and general operations. You will be responsible for ensuring that our processes are efficient, scalable, and aligned with business goals as we continue to grow rapidly. You will manage a team across multiple functions and be a key More ❯

Location: London (Hybrid) Industry: Software/Technology Overview A high-growth, product-led technology company is seeking an experienced Operations Manager to lead and scale internal business operations. This is a key role responsible for strengthening IT systems, enhancing security and compliance, optimizing internal processes, and supporting the company’s continued expansion through operational excellence. The ideal candidate will … bring a strong background in operations within a software or technology-focused organization and will be adept at driving efficiency, cross-functional collaboration, and data-informed decision-making across all business functions. Role Purpose The Operations Manager will ensure the business runs smoothly, efficiently, and securely, supporting both product and commercial teams. This role requires a hands-on … leader with a strategic mindset, capable of identifying operational gaps, delivering scalable solutions, and enabling the business to perform at a high level while preparing for future growth. Key Responsibilities Design, implement, and continuously improve operational processes to support growth and scalability Lead and coordinate cross-functional projects aligned with company priorities and strategic goals Introduce and maintain systems More ❯

Location: London (Hybrid) Industry: Software/Technology Overview A high-growth, product-led technology company is seeking an experienced Operations Manager to lead and scale internal business operations. This is a key role responsible for strengthening IT systems, enhancing security and compliance, optimizing internal processes, and supporting the company’s continued expansion through operational excellence. The ideal candidate will … bring a strong background in operations within a software or technology-focused organization and will be adept at driving efficiency, cross-functional collaboration, and data-informed decision-making across all business functions. Role Purpose The Operations Manager will ensure the business runs smoothly, efficiently, and securely, supporting both product and commercial teams. This role requires a hands-on … leader with a strategic mindset, capable of identifying operational gaps, delivering scalable solutions, and enabling the business to perform at a high level while preparing for future growth. Key Responsibilities Design, implement, and continuously improve operational processes to support growth and scalability Lead and coordinate cross-functional projects aligned with company priorities and strategic goals Introduce and maintain systems More ❯

Cancer Research UK we exists to beat cancer. As the world's leading cancer research charity, we are at the forefront of the global fight against cancer, bringing together millions of people who share our determination to beat it.Beating cancer means beating it for everyone. Our vision is to create a charity where everyone can feel like they … truly sustainable organisation, environmentally, financially, and operationally, if we are to achieve our mission.We are working towards a world where everybody lives longer, better lives, free from the fear of cancer. A world where some types of cancer are effectively eliminated and many more are prevented from developing in the first place. A world where cancers are diagnosed … earlier to ensure successful treatment with kinder, more effective treatments. A world where everyone shares in this progress equally, regardless of who they are, where they come from, and what type of cancer they have. About the role We're looking for a Head of Data Technology & Operations to join our Technology leadership team. In More ❯

Role Title: Head of Financial Crime Operations Reports to: Global Director of Financial Crime Operations Location: London/Birmingham/Ireland/Wilmslow (Hybrid) Job Type: Permanent About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to … non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The … team you’ll be joining Every day, our team tackles some of the most complex and evolving threats related to money laundering, fraud, terrorist financing and sanctions. We operate at speed and scale, monitoring transactions, investigating suspicious patterns and safeguarding our customers, EML and the global financial system. This isn’t your average operations team. We are global More ❯

Role Title: Head of Financial Crime Operations Reports to: Global Director of Financial Crime Operations Location: London/Birmingham/Ireland/Wilmslow (Hybrid) Job Type: Permanent About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to … non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The … team you’ll be joining Every day, our team tackles some of the most complex and evolving threats related to money laundering, fraud, terrorist financing and sanctions. We operate at speed and scale, monitoring transactions, investigating suspicious patterns and safeguarding our customers, EML and the global financial system. This isn’t your average operations team. We are global More ❯

Role Title: Head of Financial Crime Operations Reports to: Global Director of Financial Crime Operations Location: London/Birmingham/Ireland/Wilmslow (Hybrid) Job Type: Permanent About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to … non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The … team you’ll be joining Every day, our team tackles some of the most complex and evolving threats related to money laundering, fraud, terrorist financing and sanctions. We operate at speed and scale, monitoring transactions, investigating suspicious patterns and safeguarding our customers, EML and the global financial system. This isn’t your average operations team. We are global More ❯

join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams, providing broad HR solutions and services to our 1,000+ employees in the UK, US … and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team , this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to transform service delivery, process documentation, and knowledge management. This leader will focus on creating … a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify location-based teams and drive a cohesive employee experience. Enhancement of Self Service Capabilities: Use technology, data, and AI/ML to evolve our employee and manager self-service platforms. Change Management More ❯

IT RCN Cardiff Gate Office with hybrid working £79,482 Contract type: Permanent Head of IT Operations Cardiff Gate with hybrid working, 35 hours, permanent Salary range per annum: £79,482 - £89,239 There is more to the RCN than you might think. We're a trade union with a membership of over half a million … nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy … with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As the Head of IT Operations, you'll use your positive attitude, your knowledge of IT operational processes, systems and security and your ability to deliver exceptional day-to More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You ll play a key role in a fast-paced, tech-led company that delivers real … time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec … leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You’ll play a key role in a fast-paced, tech-led company that delivers real … time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec … leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You'll play a key role in a fast-paced, tech-led company that delivers real … time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec … leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract More ❯

to consumer parcel delivery market. In Poland, they are successfully redesigning the last mile for e-commerce as the market leader. InPost covers the Italian market with a network of 5000 PUDOs (Pick Up and Drop Off points) and 3500 fully automated parcel lockers (that are accessible 24/7) enabling customers to collect, send and return parcels at … their earliest convenience. The aim is to continue scaling InPost in the Italian market in a similarly rapid trajectory to that of Integer's Polish home market. We're passionate about our mission and products and our People are the reason we succeed. We're looking for people with drive and curiosity, who will join us in re-writing … the norm! Job Summary As a Head of Network Operations, you will be a leader and the owner of the Network Operations function of the business. You will utilise your technical knowledge, business acumen, and operational excellence to lead our Network Operations team to proper planning, pro-active monitoring, issue resolutions as well More ❯

offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health … or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Job title: Head of Services Operations and Performance (1 year fixed-term) Location: Crawley Are you a dynamic leader with a passion for driving strategic innovation and operational performance? Do … customer satisfaction and team development? If so, we have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision. In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the business. … You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust JML process More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision. In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the business. … You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust JML process More ❯

Are you passionate about financial operations? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. The Head of Back Office Operations plays a pivotal role in … reporting processes across multiple business units, ensuring seamless execution and precision. Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks Keep the integrity and accuracy of internal information and client data with robust controls and regular audits. Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements. … Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross-department efficiency, and resolve operational challenges smoothly. Lead the preparation and delivery of precise, timely client statements, reports, and internal documentation. Qualifications: At least 7 years of hands-on experience in brokerage operations. Leverage extensive expertise in managing back-office operations More ❯

and growing software company specialising in supply chain risk management platforms. We're in the 'Tech for Good' space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers a supportive working atmosphere within a … diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future. … About your new role: As part of our growth journey, we are searching for a Head of Service Operations to take charge of the automotive teams here at NQC. The successful candidate will be a natural leader in operational service management, who can liaise with various functions of the business. Working cross-functionally with More ❯

as Xero's UK Bill Payment solution. We do not believe businesses want to love their bank; they want the job done (JTBD). We are at the start of an exciting journey having established both product-market-fit and a go-to-market strategy, but there is 100x more to do. We are ambitious, and we will keep … growing. About the role: Crezco is a venture capital-backed regulated payments company. The candidate will be the sole lead of Crezco's legal and compliance requirements. The candidate will need to create, implement and manage legal and compliance policies and procedures. From a compliance perspective, a key outcome will be to successfully lead Crezco's further regulatory license … can be simple and accurate without complexity. This is a 'leadership' role and you will work very closely with the CEO and other senior leaders at Crezco. The type of work we expect EMI license application: Crezco is presently regulated as an API, but a key outcome will be successfully managing Crezco's EMI license application with the UK More ❯

We're Hiring: Head of Customer Operations Sheffield Lead Transformation in a Global SaaS Business Full-Time Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you a change leader with a passion … for transforming customer operations at scale? We're looking for a Head of Customer Operations to join our team-reporting into the Director, Global Customer Operations -to help reshape how we deliver exceptional service across the globe. Your Impact This is not just an operational leadership role, it's a transformation opportunity. You'll: Drive … end-to-end operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable improvement in customer outcomes (NPS, retention, CSAT) What We're Looking For Proven More ❯

About the Company: Kinetic Games is a new video game development studio based in Southampton. We are a passionate team of developers using Unity to continuously improve and expand the horror experience of Phasmophobia, currently available on Steam, PS5 and Xbox Series X/S. As we continue to expand our team and projects, we're committed to … building a world-class, creative-first studio culture. The Role: We're looking for a Head of Operations to help us run a sustainable, high-functioning studio. This role is all about creating the conditions for creativity - ensuring our people, tools, and systems are all working in sync. You’ll work directly with the CEO and collaborate … Financial Lead, development department heads, and external partners. Whether it’s supporting studio strategy, overseeing vendor contracts, refining onboarding, or managing facilities; you’ll be at the operational heart of Kinetic Games. If you're someone who loves to solve problems, optimise systems, and bring structure to fastmoving environments, this is a chance to shape how a successful studio More ❯

in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home … instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We … charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). The Role We're seeking a Head of Compliance Operations with 5+ years of experience to lead compliance operations for Taptap Send group across all of its locations. The candidate will ideally be based within one of our hubs (London More ❯