4 Permanent Help Desk Analyst Jobs in the Midlands

We are Looking for a "service Desk analyst" Based in Birmingham, United kingdom Languages: English and French Job Description: Service Desk JD: Experience: Willingness to work in a rotational shift 24*7*365 Minimum 2 to 3 years of experience in handling calls/emails in … in a international help desk is must Good understanding and hands-on experience of Incident Management process/prioritization and categorization of incidents is important Skills Required Excellent Communication skills in English and Norwegian (spoken and written) Handling the voice calls ITIL process on Incident Management and Service more »

Job DescriptionWe are Looking for a "service Desk analyst" Based in Birmingham, United kingdom Languages: English and FrenchJob Description:Service Desk JD:Experience:Willingness to work in a rotational shift 24*7*365Minimum 2 to 3 years of experience in handling calls/emails in in … a international help desk is mustGood understanding and hands-on experience of Incident Management process/prioritization and categorization of incidents is importantSkills RequiredExcellent Communication skills in English and Norwegian (spoken and written)Handling the voice callsITIL process on Incident Management and Service Request fulfilmentDocumenting the technical, process more »

technology company. Whether its through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Ted Baker, Selfridges, Dufry (World Duty Free Group), Seasalt, Best Food … you'll be doing? As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests … confidently answer "Yes" to the following questions, this role is perfect for you: Can speak Italian fluently. Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate more »

Role Details On site in Southampton everyday. £16 an hour. 6 month contract , likely to be extended depending on performance. Must have experience working in a call centre environment. Perfect opportunity for an individual who is looking to kick start more »