Help Desk/Desktop Support Analyst
- Hiring Organisation
- Robert Half
- Location
- Fulton, Missouri, United States
- Employment Type
- Permanent
- Salary
- USD Annual
Description Job Description We are looking for a dedicated Help Desk/Desktop Support Analyst for a 6-month engagement with a client in Fulton, MO. In this role, you will provide Tier 1 IT support to end-users, handling a variety of technical issues … necessary. • Maintain accurate documentation of support requests, resolutions, and troubleshooting steps. • Deliver outstanding customer service with clear and effective communication. • Manage and resolve service desk tickets efficiently to minimize downtime. • Conduct basic troubleshooting for Active Directory and Windows 10 environments. • Assist in familiarizing users with IT tools and systems ...